- Position Title
- Administrative Support Assistant (OA)
- Agency
- National Park Service
- Announcement Number
- PW-1549-SEKI-22-11453805-DE Opens in new window
- Open Period
- Friday, April 22, 2022 to Thursday, May 5, 2022
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a United States Citizen?
For more information, review Employment of U.S Citizens.
For more information, review Employment of U.S Citizens.
3.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
4.
Are you a current or former federal employee displaced from a position in a Federal agency other than the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
5.
Reasonable Accommodations for taking the online assessments are provided on a case-by-case basis only to qualified individuals with a disability covered by the Rehabilitation Act of 1973, as amended, and the Americans with Disabilities Act of 1990, as amended.
Do you have a disability (physical or mental) that you believe will interfere with completing the online assessments and require a Reasonable Accommodation?
Preferences
1.
Select the lowest grade you are willing to accept for this position.
Assessment 1
Minimum Qualifications
Your responses to this questionnaire, in conjunction with the other portions of your completed application, will be evaluated to determine your qualifications for this position. Please carefully follow all instructions before submitting your responses. You must select only ONE response for each item. If you change a response, be certain to erase (unclick) the incorrect response before you submit the application. Once you have submitted your application, items with more than one response or items that are left blank will not receive credit.
1.
From the statements below, select the one response that best describes how you meet the minimum qualification requirements for an Administrative Support Assistant (OA) GS-0303-06. Read all responses before making your selection. If you leave this question blank, you may be rated ineligible.
2.
From the statements below, select the one response that best describes how you meet the minimum qualification requirements for an Administrative Support Assistant (OA) GS-0303-07. Read all responses before making your selection. If you leave this question blank, you may be rated ineligible.
3.
Typing (Certification). This position requires the skill of a qualified typist. To qualify, you must be able to type at least 40 words per minute (based on a five-minute sample with 3 or fewer errors). Select the statement below that best describes your typing skill.
Administration and Management
For each of the following tasks, choose the statement from the list below that best describe your experience and/or training. Do not overstate or understate your level of experience and demonstrated capability. You should be aware that your ratings are subject to evaluation and verification based on the resume, narratives, and other relevant documents you submit. Later steps in the selection process are specifically designed to verify your stated level of experience and demonstrated capability. Deliberate attempts to falsify information may be grounds for not selecting you or for dismissing you from the position following acceptance.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
4.
Plan, prepare, and administer all types of acquisition documents for supplies, materials, equipment or services not exceeding $2500.
5.
Track property acquisitions, transfers, and disposals in an automated property management system.
6.
Enter fiscal/budget data in an automated budget tracking and reporting program.
7.
Reconcile and audit employee requisitions, charge card receipts, vendor invoices, and bills of collection.
8.
Use travel requisition systems (e.g., Concur, GovTrip) to schedule and reserve travel and prepare Travel Authorizations and Travel Vouchers.
9.
Prepare support documentation for personnel actions to be entered into the Federal Personnel Processing System (FPPS), or similar automated personnel system.
10.
Serve as timekeeper for a work unit of five or more employees, including entering time and attendance information into an automated payroll system (eg. Quicktime) and reviewing records for accuracy.
Technology Application
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
11.
Utilize software packages, such as Microsoft O365, Outlook, Word, PowerPoint, and Excel, to create documents, tables, charts and/or graphic presentations.
12.
Use office automation tools to organize work, manage schedules, and ensure office efficiency.
13.
Troubleshoot peripheral equipment (e.g., scanners, CD-writer/back-up driver, fax machines, copiers) problems and arrange for repairs when needed.
14.
Use electronic mail programs to relay information and instructions.
Customer Service
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
15.
Serve as a front-line representative of an organization greeting visitors, answering questions, and responding to comments, concerns and/or complaints following established guidelines.
16.
Exercise tact and diplomacy when interacting with leadership team members, management, staff members, public officials, and the general public through telephone calls and personal interaction.
17.
Compose correspondence relating to office services and functions.
18.
Demonstrate understanding, courtesy, tact, empathy, and concern in handling contentious or stressful situations (Be sure to specifically describe this experience in your resume).
19.
Interact with others to resolve complaints and conflicts.
Self-Management
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
20.
Plan, coordinate, and establish work tracking systems to monitor action items and office deadlines.
21.
Follow through on the details of administrative workflow to ensure timeliness of action.
22.
Establish own priorities and performs administrative duties independently.
23.
Work with subject matter experts to fine tune administrative documents.