- Position Title
- Student Trainee (Park Guide)
- Agency
- National Park Service
- Announcement Number
- MW-1543-LECL-22-11463815-PA Opens in new window
- Open Period
- Thursday, April 14, 2022 to Wednesday, April 20, 2022
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans' Preference?
2.
Are you currently a student who has been accepted for enrollment or is enrolled at least half-time in an accredited high school, college, professional, technical, vocational, or trade school pursuing a qualifying degree or certificate?
For more information, review USAJOBS Student and Recent Graduate resources.
To verify your eligibility, you must provide proof of current student status. Note: you must remain enrolled in the degree or certificate program to be eligible for this Internship.
For more information, review USAJOBS Student and Recent Graduate resources.
To verify your eligibility, you must provide proof of current student status. Note: you must remain enrolled in the degree or certificate program to be eligible for this Internship.
Preferences
A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating.
Assessment 1
Minimum Qualification Requirements for Student Trainee (Park Guide) GS-0099-04
1.
From the descriptions below, select one response that best describes how your background meets the basic experience or education requirements for a Student Trainee (Park Guide), GS-0099-04 position. Read all responses before making your selection. MARK ONLY ONE RESPONSE. If you select more than one response or leave this question blank you will be rated ineligible. If you do not meet these minimum qualifications, you will be considered not qualified and will not receive consideration for this position.
YOUR RESUME OR APPLICATION MATERIALS YOU SUBMIT FOR THIS ANNOUNCEMENT MUST SUPPORT THE ANSWER YOU CLAIM UNDER THIS QUESTIONNAIRE.
YOUR RESUME OR APPLICATION MATERIALS YOU SUBMIT FOR THIS ANNOUNCEMENT MUST SUPPORT THE ANSWER YOU CLAIM UNDER THIS QUESTIONNAIRE.
Student Status
2.
Please select the response below which most closely corresponds to your student status. You must provide official documents from your school to verify your responses. We recommend that you obtain a letter from your academic advisor, counselor or admissions office on school letterhead which will verify all of your responses. We also highly recommend that you provide a copy of your most recent transcripts which will assist us in verifying your eligibility and qualifications.
Oral Communications
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
3.
Determine the needs of a customer by attentively listening to their questions and concerns.
4.
Educate customers regarding rules, regulations, and safety concerns to gain compliance.
5.
Orient hikers to conditions and equipment needs.
6.
Provide current and accurate information to visitors concerning the surrounding areas of interest such as the area's recreational opportunities and available interpretive services, activities, or presentations.
7.
Utilize interpretive techniques such as metaphors, storytelling, and analogies suggested by others to facilitate intellectual and/or emotional connections between audiences' interests and their surroundings.
Interpersonal Skills
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
8.
Serve as a front-line representative of the organization to greet customers and answer questions.
9.
Relate to visitors of varying interests and backgrounds.
10.
Interact with others to resolve complaints and conflicts.
11.
Work independently handling stressful or controversial situations.
12.
Manage group tours including keeping an appropriate pace, avoid crowding, and upholding safety procedures.
Customer Service
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
13.
Suggest brochures, books, or informational materials in response to visitor interest in a particular resource or historic feature.
14.
Work in a visitor center or information kiosk in a park, historical site, outdoor education center, public gardens, or comparable informational visitor-oriented operation.
15.
Stock an information desk and displays with brochures, etc., for visitor handouts and keep information desk orderly.
16.
Keep informational bulletin boards up-to-date and in a well-kept, attractive state.
17.
Assist the public in planning visits to and recommending activities in the area.
Technology Application
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
18.
Respond to mail, email, and telephone information requests.
19.
Use multimedia (such as, audio-visual equipment, computer software) to create informational presentations or products.
20.
Use computer software for internet research, word processing and data entry to accomplish work.
21.
Operate standard office equipment other than computers (such as telephone, fax, photocopier, calculator) to accomplish work.