USA Staffing

Position Title: LEAD MEDICAL SUPPORT ASSISTANT
Agency: Veterans Health Administration
Announcement Number: CBST-11519803-22-KCG Opens in new window
Open Period: Wednesday, June 1, 2022 to Tuesday, June 21, 2022

For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.

Eligibilities

1. Do you claim Veterans’ Preference?

A. No, I do not claim Veterans' Preference

B. 0-point Sole Survivorship Preference (SSP)

C. 5-point preference based on active duty in the U.S. Armed Forces (TP)

D. 10-point preference for non-compensable disability or Purple Heart (XP)

E. 10-point preference based on a compensable service connected disability of at least 10% but less than 30% (CP)

F. 10 point preference based on widow/widower or parent of a deceased veteran, or spouse or parent of a disabled veteran (XP)

G. 10-point preference based on a compensable service connected disability of 30% or more (CPS)

Preferences

1. Which of the following items describes your current or recent (within the last five years) political appointee service?

If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.

A. Yes, I am considered a political appointee as described under 5 U.S.C. sections 5312 through 5316.

B. Yes, I am considered a Non-career Senior Executive Service (SES), Limited Term SES, Limited Emergency SES Executive Branch employee.

C. Yes, I am considered a political Schedule A, Schedule C, or appointee who served in a political capacity under agency-specific authority in the Executive Branch.

D. Yes, I am considered a political appointee in the Executive Branch (as described in a., b. or c above) in a covered position in an agency having an interchange agreement with OPM, which allows movement from the agency's system to the competitive civil service.

E. None of the above. I am not considered a current or recent (last 5 years) political appointee as described above in items a, b, c, or d.

Resume Reminder- Your resume must include the following information for each job listed:

Job title Duties (be as detailed as possible)
Month & year start/end dates (e.g. June 2007 to April 2008)
Full-time or part-time status (include hours worked per week)
Series and Grade, if applicable, for all Federal positions you have held

Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.

Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.

Accuracy of Application Reminder:
By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001).

Assessment 1

We will evaluate your resume, supporting documents, and responses to this Assessment Questionnaire to determine if you meet the eligibility and qualification requirements for this position. Your responses are subject to verification and must be supported by your resume and other application documents. You will not be contacted for missing information or documents. All information and documents are due at the time of application.

1. To qualify for appointment as a Medical Support Assistant in VHA, all applicants must select one of the basic experiences and or education requirements below:

A. I possess six months experience performing clerical, office, customer service, or other administrative work that indicates my ability to acquire the particular knowledge and skills needed to perform the duties of the position (Note: You must list your experiences on your resume); OR

B. I possess one year of education above high school (Note: You must submit a copy of your transcripts); OR

C. I possess a combination of experience and education to qualify for the entry level. Example: Three months general administrative experience and 12 semester hours of college credit. (Note: You must list your experiences on your resume and must submit a copy of your transcripts);

D. I qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation).

E. I do not meet the experience, education, and/or Grandfathering provision described above.

Select “Yes” or “No” to the following question(s).

2. . Are you proficient in spoken and written English?

A. Yes

B. No

In-addition to meeting the basic requirements, applicants must also meet the grade requirements for the particular grade that they wish to be considered. For GS-07, the candidate must have at least one year of experience equivalent to the GS-06 level either (1) collaborating with medical clinicians across multiple disciplines, scheduling interdisciplinary appointments, and possessing an advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the community OR (2) delegate tasks/responsibilities to others, providing staff development and training, managing/assigning workload to other staff members, following up on issues, and reviewing and monitoring data to ensure reports are complete and accurate AND meet the Knowledge, Skills and Abilities below.

REQUIRED EXPERIENCES ARE LISTED UNDER THE 'QUALIFICATIONS' SECTION OF THE ANNOUNCEMENT. YOUR RESUME MUST DEMONSTRATE ALL OF THE BELOW KNOWLEDGE, SKILLS AND ABILITIES REQUIRED FOR THIS POSITION:

- Advanced knowledge of medical terminology and a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or community resources.
- Ability to utilize numerous advanced patient systems in support of multiple clinics in an interdisciplinary setting.
- Ability to organize work, set priorities, and delegate tasks / responsibilities in order to meet deadlines.
- Skill in communicating with individuals to obtain the desired effect and coordinating with a variety of interdisciplinary care team staff.
- Ability to provide staff development and training.
- Ability to manage staffing requirements, manage workflow priorities, and adjust the flow of work to meet team and patient needs. This includes the ability to follow-up on pending issues and demonstrate an understanding of the impact of incomplete work across multiple clinics.

Part-time Experience. Part-time experience is creditable according to its relationship to the full-time work week. For example, one week of full-time credit is equivalent to two weeks of part-time work.

3. Do you possess one year of experiences that is equivalent to the Advanced Medical Support Assistant GS-06 grade level AND can you demonstrate the above Grade-07 Knowledge, Skills and Abilities?

A. Yes, I possess at the full-time level one year of experience equivalent to the GS-06 level. My experience is directly related to the position to be filled and my resume demonstrates the experience necessary to possess the required knowledge, skills, and abilities to do the work of a Supervisory Lead Medical Support Assistant.

B. No, I do not possess the GS-6 Medical Support Assistant specialized experience required to qualify for this position at the GS-07 level.

Resume Requirement: Your resume must include the following information: Job title, description of duties, beginning and ending date (month/ year) of employment, and average hours worked per week.

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