Veterans Health Administration Logo
Position Title
File Clerk
Agency
Veterans Health Administration
Announcement Number
CBSY-11524133-22-SA Opens in new window
Open Period
Tuesday, June 7, 2022 to Tuesday, June 14, 2022
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you currently employed by the Department of Veterans Affairs?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.

To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50).  Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted).  Please be aware that award SF-50's do not always include this pertinent information.
(limit characters)
3. Are you an employee of the facility indicated for this position?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.

To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50).  Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted).  Please be aware that award SF-50's do not always include this pertinent information.
(limit characters)
4. Are you a veteran who separated from active duty under honorable conditions AND you:
  • have a rating by the Department of Veterans Affairs showing a compensable service-connected disability of 30% or more; OR,
  • retired from active military service with a service-connected disability rating of 30% or more?
For more information, review USAJOBS Veterans resources.

To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. You must also submit the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.
(limit characters)
5. Were you employed overseas as an Appropriated Fund employee AND did you:
  • complete 52 weeks of creditable overseas service in an appropriated fund position(s) as a family member during the time you accompanied a sponsor officially assigned to an oversea area; AND,
  • receive a fully successful or better (or equivalent) performance rating: AND,
  • return to the United States to resume residence less than 3 years ago?

For more information, review USAJOBS Former Overseas Employees resources.

To verify your eligibility, you must submit a copy of your latest Notification of Personnel Action, Standard Form 50, and performance appraisal.
(limit characters)
6. 1. Are you the spouse of a member of the Armed Forces? (Includes all spouses of members of the armed forces on active duty. Spouses do not have to relocate with active duty service member) To verify your eligibility, submit: (1) Copy of your marriage license. (2) Proof of service members active duty status.
-OR-

2. Are you the spouse of a service member who:
  1. is retired, released, or discharged from the Armed Forces due to a service-connected injury; AND
  2. on the date on which the member retires, is released, or is discharged, has a disability rating of 100 percent under the standard schedule of rating disabilities in use by the Department of Veterans Affairs;
To verify your eligibility, submit: (1) a copy of your marriage license. (2)  DD-214, documenting retirement, release, or discharge due to disability. (3) Disability letter from the Department of Veterans Affairs or Armed Service, specifying 100% disability at the time of discharge, release or retirement from active duty service.

-OR-

3. Are you the spouse of a deceased service member who:
  1. was married to the service member on the date the service member died, while on active duty in the Armed Forces; AND
  2. has not remarried.

To verify your eligibility, submit: (1) a copy of your marriage license, documentation identifying marital status at the time of death and proof that you have not remarried. (2) DD-214 documenting the death of the service member while on active duty, the death certificate; or a letter from the Department of Veterans Affairs or Armed Service, etc. specifying the service member's death while on active duty.
For more information, review USAJOBS Military Spouses resources

Note: The National Defense Authorization Act for Fiscal Year 2019 (NDAA FY19), section 573(e) sunsets these statutory changes on August 12, 2023, after which time the provisions at 5 USC 3330(d) in effect prior to the date of enactment (i.e., August 12, 2018) will apply again.

(limit characters)
7. Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • your grade is equivalent to or below the grade level of the vacancy; AND, 
  • your last performance rating of record is at least fully successful or the equivalent.

For more information, review the USAJOBS Help Center.

To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
8. Are you a current or former federal employee displaced from a position in a federal agency other than the Department of Veterans Affairs?  If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
  • your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.

To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
9. Are you a current or former employee of a land management agency (Forest Service; Bureau of Land Management; National Park Service; Fish and Wildlife Service; Bureau of Indian Affairs; or Bureau of Reclamation) who:

• was originally hired to a time-limited position under a competitive appointment; AND,
• served one or more time-limited appointments at a land management agency for a period totaling more than 24 months without a break in service of two or more years; AND,
• performed at an acceptable level of service during each period of service; AND,
• if no longer employed by the land management agency, have been separated for no more than two years, and departed that position in good standing?

To verify your eligibility, you must provide a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50) and performance appraisal that demonstrates you meet the requirements outlined in the 5 U.S.C. 9602.
(limit characters)
10. Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past twelve months?

-OR-

Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past 36 months and is requesting an extension of your non-competitive eligibility due to your military service, status as a full-time student or other experience related to this position?

-OR-

Are you a current or former Peace Corps employee who has completed at least 36 months of continuous service and has been separated from the Peace Corps for less than three years?

To verify your eligibility, you must submit a copy of your description of service or other proof of non-competitive eligibility. If you are a former Peace Corps volunteer or VISTA member who is requesting an extension of your non-competitive eligibility, please also provide the necessary documentation to support your request.
(limit characters)
11. Are you a current Federal employee in the excepted service in an agency covered by an Interchange Agreement with at least one year of service in that position?  

For more information, review Interchange Agreements with Other Merit Systems

-OR-

Are you a current:
• Postal Career Service Employee;
• Postal Rate Commission Employee;
• Government Accountability Office (GAO) Employee; or,
• Administrative Office of the U.S. Courts Employee?

For more information, review Miscellaneous Authorities Not Regulated By U.S. Office of Personnel Management

To verify your eligibility, you must submit a copy of your Notification of Personnel Action, Standard Form (SF-50) reflecting your status.
(limit characters)
12. Do you have a severe physical, psychiatric or mental disability that qualifies you for Schedule A Disability appointments?

For more information, review USAJOBS Individuals with Disabilities resources.

To verify your eligibility, you must provide appropriate medical documentation, i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist stating your condition and restrictions.
(limit characters)
13. Do you have prior Career or Career-Conditional Service with the Federal Government? If so, you may be eligible for reinstatement.

To verify your eligibility, you must submit a copy of your separation Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your permanent, competitive status. Your separation SF-50 (or equivalent personnel action form) must reflect:
  • career or career-conditional (Tenure field box 24. is 1 or 2); AND, 
  • your status in the competitive service (Position Occupied field box 34. is 1).
  • highest grade previously held (Grade or Level field box 18.)
(limit characters)
14. Are you currently employed as a civilian employee in the competitive service in a federal agency other than the Department of Veterans Affairs?
 
To verify your eligibility, you must submit a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your permanent, competitive status. Your SF-50 (or equivalent personnel action form) must reflect:
  • career or career-conditional (Tenure field is 1 or 2); AND,
  • your status is in the competitive service (Position Occupied field is 1).
(limit characters)
15. Are you a veteran whose latest discharge was under honorable conditions AND you:
  • served three or more years of continuous active duty service in the military (NOTE: if released shortly before completing a 3-year tour, you are considered to meet the eligibility); OR,
  • are entitled to veterans' preference?
For more information, review USAJOBS Veterans resources.

To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of service which includes character of service.  *Note current Federal employees must also meet Time-in-Grade requirements.
(limit characters)
16. Are you a veteran who separated from active duty under honorable conditions AND you:
  • recently separated (within the past 3 years); OR,
  • are a disabled veteran; OR,
  • served on active duty during a war, campaign or expedition; OR,
  • received an Armed Forces Service Medal?
If eligible, submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. If claiming disability preference, provide the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.

For more information, review USAJOBS Veterans resources.

To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. If claiming disability preference, you must also submit the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.
(limit characters)
Preferences
1. Which of the following items describes your current or recent (within the last five years) political appointee service?

If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
(limit characters)
Accuracy of Application Reminder:
By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001).
(limit characters)
Veterans' Preference Documentation Reminder: In order to receive appropriate consideration, you should submit proper documentation if you are claiming eligibility for Veterans' Preference, which includes a copy of your DD-214 (member copy 4 or earlier version that shows character of service). Applicant's claiming 10-Point preference should also submit an SF-15, Application for 10-Point Veterans' Preference along with the required documentation listed on the form (such as verification of service-connected disability percentage). (limit characters)
TRANSCRIPT REMINDER - If you are basing your qualifications on education (or a combination of education and experience) or if the position requires a college education to qualify, you must submit a copy of your transcripts with your application. (limit characters)
2. Resume Reminder - Your resume must include the following information for each job listed:
  • Job title
  • Duties (be as detailed as possible)
  • Month & year start/end dates (e.g. June 2019 to April 2021)
  • Full-time or part-time status (include hours worked per week if part-time)
  • Series and Grade, if applicable, for all Federal positions you have held.
Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.

Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.

Do you confirm that the above information is clearly stated for each work entry you are claiming experience for, and that each entry is full time unless otherwise annotated with part-time hours?
(limit characters)
Assessment 1
Select the appropriate answer to each of the following questions based on your current level of experience and/or education that demonstrates your ability to perform the duties of this position. When answering the questionnaire, remember that your experience and education are subject to verification by investigation. You may be asked to provide specific examples or documentation of experience or education as proof to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task. (limit characters)
1. Minimum Qualifications (Experience and/or Education): You may qualify for this position based on experience and/or education. To qualify based on experience, you must have one year (52 weeks) of progressively responsible clerical, office, or other work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position being announced. Examples of qualifying experience include, but are not limited to: answering and directing phone calls, taking and distributing messages, reviewing files and records to answer requests for information; following procedural instructions in an office setting (e.g. records disposal or mail systems); performing filing tasks (e.g., segregating documents requiring action from those providing information, classifying materials by subject matter, sorting documents by type or form name, sorting types of correspondence, and billing documents); using indexes, cross-references, or other finding aids to locate material in files; checking and entering data; updating and maintaining databases; typing documents and correspondence. Applicants who do not possess the required experience may substitute 2 years of education above high school. Equivalent combinations of qualifying experience and education are also qualifying for the position being announced.Please select the one response that best describes your current level of experience and/or education that qualifies you for the position being announced. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
2. Perform the receipt, intake scanning, indexing, quality control, destruction, and transfer of health and administrative information. (limit characters)
3. Use both terminal digit and alphabetic filing systems. (limit characters)
4. Perform a variety of record keeping, correspondence, and document tracking. (limit characters)
5. Perform timely filing, retrieval, and clerical duties associated with retention, maintenance, disposition, guardianship and control of health records. (limit characters)
6. Confirm record integrity and review the image quality in the imaging display program. (limit characters)
7. Remove paper clips, staples, tape, etc. prior to scanning. (limit characters)
8. Review documents for appropriate scanning criteria (e.g., completeness; organized). (limit characters)
9. Use approved secure processes for transferring, mailing, and destroying documents. (limit characters)
10. Follow scanning procedures established by directives, handbooks, facility policies, standard operating procedures, and training materials. (limit characters)
11. Ensure necessary medical/administrative information is integrated into the medical record. (limit characters)
12. Use office machinery such as scanners, copiers, and other office equipment. (limit characters)
13. Maintain confidentiality of all records and ensure health records are maintained in a secure manner. (limit characters)
14. Scan documents electronically associated to each specific patient or note in the associated database. (limit characters)
15. Utilize a computer, software programs associated with record keeping and scanning, and multiple databases. (limit characters)
16. Follow established policies and guidelines to access computer codes and protect customer confidentiality. (limit characters)
17. Utilize a medical record tracking system to ship records to other medical facilities as requested. (limit characters)
18. Communicate with other administrative and clinical staff to locate/obtain health records. (limit characters)
19. Assist staff in understanding nomenclature and indexing terms. (limit characters)
20. Notify supervisor when images are scanned into the wrong patient record, note, or indexed incorrectly. (limit characters)
21. Use and understand medical terminology and major anatomical systems, medical facility terms, and abbreviations. (limit characters)