Veterans Health Administration Logo
Position Title
Program Support Assistant
Agency
Veterans Health Administration
Announcement Number
CBSR-11526377-22-MS Opens in new window
Open Period
Monday, June 6, 2022 to Monday, June 13, 2022
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Preferences
1. Which of the following items describes your current or recent (within the last five years) political appointee service?

If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
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Resume Reminder- Your resume must include the following information for each job listed:
  • Job title Duties (be as detailed as possible)
  • Month & year start/end dates (e.g. June 2007 to April 2008)
  • Full-time or part-time status (include hours worked per week)
  • Series and Grade, if applicable, for all Federal positions you have held
Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.

Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.
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Accuracy of Application Reminder:
By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001).
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Assessment 1
Thank you for applying to the Program Support Assistant position located at the Fort Thomas Division which is apart of the Cincinnati VA Medical Center. Please answer the question below. (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
1. Do you possess at least (1) year of specialized experience equivalent to at least the next lower grade (GS-5) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge of policies, procedures, and regulations as they pertain to Veteran transfers. knowledge of medical terminology to be used while working with clinical staff on placement issues and in the provision of information about Veteran's benefits. Knowledge of typing and filling procedures. Knowledge of computer software in all packages such as Microsoft Word and Excel. Ability to enter data into the various menus of multiple software programs. Knowledge to research and review available records and locate required documentation form a variety of sources. Ability to handle agitated and/or confused clients to properly present information about available benefits and determine the nature of their inquiry or needs. Knowledge of privacy programs, ensuring health information is kept confidential and protected at all times in accordance with applicable privacy statutes? (limit characters)