USA Staffing

1. I qualify for the GS-7 level because:

A. I have 1 year of specialized experience equivalent to at least GS-5 that provided the knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled. My resume reflects this information

B. I have 1 full year of graduate level education. I will submit a copy of my transcripts.

C. I have a combination of qualifying education and specialized experience. My resume reflects this experience, and I will submit a copy of my transcripts.

D. I meet the requirements for Superior Academic Achievement by grade point average, class standing, or membership in a national scholastic honor society. I will provide my transcripts and/or national scholastic honor society membership documentation.

E. I do not meet the above-mentioned experience or education.

2. I qualify as a recent graduate because:

A. I am a college graduate who has received a baccalaureate or graduate degree within the last two years. I will submit a copy of my transcripts with my degree confer date.

B. I am a former military service member with a baccalaureate or graduate degree and have been honorably discharged within the last two years. I will submit my transcripts with my degree confer date and a copy of my DD214.

C. I do not meet the requirements to be considered as a recent graduate.

3. Select the statements that describe your experience in organizing Training Materials.

A. I have experience in developing course notebooks or handouts.

B. I have experience in developing job-aids.

C. I have experience coordinating training events including contents, time, and location.

D. I have not experience in organizing training materials.

4. Select the statement that best describes your experience advising managers on policy.

A. I have not had education, training, or experience in performing this task.

B. I have had education or training in performing this task but have not yet performed it on the job.

C. I have performed this task on the job, with close supervision from supervisor or senior employee.

D. I have performed this task as a regular part of the job, independently and usually without review by supervisor or senior employee.

E. I have supervised performance of this task and/or I have trained others in performance and/or am normally consulted by others as an expert for assistance in performing this task.

5. Indicate your level of experience making recommendations to improve effectiveness of a training or outreach plan.

A. I have not had education, training or experience in this area.

B. I have completed education or training in this field but have not yet applied this education or training on the job.

C. I have used professional knowledge in this field on the job. My work in this field was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.

D. I have performed work in this field as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.

E. Work in this field has been a central or major part of my job. I have routinely performed the work and I have trained others in performance of this work and (or) others have consulted me as an expert for assistance in performing this work.

6. Indicate the statement that best describes your ability to communicate orally

A. I give briefings to groups of managers or employees in assigned organizations about HR matters, such as introduction to supervision, training, briefings prior to major reorganizations, benefit programs, etc

B. I provide advice to management officials over the phone or in person.

C. I provide training to the HR staff in a group or one-on-one about HR matters

D. None of the above

7. Select the statement that best describes your ability to use HR automated systems including automated pay and classification systems.

A. I am regularly consulted and or have trained others in the use of automated personnel or payroll systems

B. I regularly use automated system to perform queries and quality reviews to take corrective actions when needed

C. I have not used an automated system to perform the duties of my job

8. Indicate the statement that best describes your experience reviewing, interpreting, and analyzing various data extracts and reports from automated databases for data integrity and identification of matters needing attention.

A. I have not had education, training, or experience in performing this task.

B. I have had education or training in performing this task but have not yet performed it on the job.

C. I have performed this task on the job, with close supervision from supervisor or senior employee.

D. I have performed this task as a regular part of the job, independently and usually without review by supervisor or senior employee.

E. I have supervised performance of this task and/or I have trained others in performance and/or am normally consulted by others as an expert for assistance in performing this task.

9. Select all the different types of desktop applications you have experience utilizing.

A. Microsoft Word

B. Microsoft Excel

C. Microsoft PowerPoint

D. Microsoft VISIO

E. None of the above.

10. Select the statement that best describes your experience in interpreting and applying laws, regulations, and policies.

A. I have independently interpreted and applied Federal laws, regulations, and policies as a regular part of my job.

B. I have frequently been consulted by others, trained others, or have supervised others as a regular part of my job in this area.

C. I have independently interpreted and applied Federal laws, regulations, and policies to resolve complex and/or sensitive issues or problems as a regular part of my job.

D. I have interpreted and applied Federal regulations to respond to questions from managers and employees as a regular part of my job.

E. None of the above.

11. Select the statement that best describes your experience tracking employee status, probationary periods, training records, or personnel records.

A. I have not had education, training or experience in this area.

B. I have completed education or training in this field but have not yet applied this education or training on the job.

C. I have used professional knowledge in this field on the job. My work in this field was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.

D. I have performed work in this field as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.

12. Describe your level of experience building relationships with external partners to increase effectiveness of an outreach program

A. I have not had education, training or experience in this area.

B. I have completed education or training in this field but have not yet applied this education or training on the job.

C. I have used professional knowledge in this field on the job. My work in this field was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.

D. I have performed work in this field as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.

13. Identify the statements that describe your experience working with people on a regular basis.

A. I participate in one-on-one interactions with co-workers to accomplish work-related duties.

B. I exchange information in one-on-one situations with others outside of the immediate work group as well as with co-workers and others.

C. I handle customer complaints or problems; propose new procedures; work well with a variety of people including immediate supervisor and the public.

D. I tactfully handle difficult or uncomfortable situations, work well with others from diverse backgrounds and across levels in the agency or organization.

E. I answer routine questions and provide assistance to callers or visitors and resolve administrative issues.

F. I do not have experience with doing any of the items listed.

14. Select all the statements that best describes your level of experience in providing customer service.

A. I provide routine services or standardized products or materials to customers; customer contact is usually minimal or brief.

B. I provide information to customers and inform them about the agency's services or products.

C. I work with customers to identify appropriate products and services to meet customer needs.

D. I work with customers to solve problems or complaints or refer customer to appropriate source.

E. I maintain an ongoing relationship with customers/clients that includes, identifying needs or problems and taking corrective action.

F. None of the above.

15. Your rating is subject to verification based on the application materials that you submit, and through verification of references as appropriate. A deliberate attempt to falsify information on your application materials is grounds for non-selection and for termination. In addition, falsifying information on your application can result in your being barred from Federal employment. Please choose the appropriate response below:

A. I certify that my answers are accurate and complete.

B. I do not wish to certify. I understand that I will not be considered for this position.

I understand that additional selections may be made from this vacancy, within the same geographical area, by other bureaus from within the DOI, through shared recruiting activities, and my application may be shown to multiple hiring offices. Additional selections for similar positions across the entire Department of the Interior within the local commuting area(s) identified in this vacancy announcement may be made. By applying, I agree to have my application shared with any interested selecting official(s) within the DOI. There is no option to opt-out as my information will not be shared with other hiring agencies outside of the DOI.

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