- Position Title
- Cemetery Administration Specialist
- Agency
- National Cemetery Administration
- Announcement Number
- RP-22-EM-11544409-909-DE Opens in new window
- Open Period
- Friday, June 24, 2022 to Tuesday, July 5, 2022
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- your grade is equivalent to or below the grade level of the vacancy; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
3.
Are you a current or former federal employee displaced from a position in a federal agency other than the Department of Veterans Affairs? If yes, confirm:
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
Preferences
1.
Would you accept a term appointment?
2.
Which of the following items describes your current or recent (within the last five years) political appointee service?
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
Assessment 1
Select the appropriate answer to each of the following questions based on your background and experience that demonstrates your ability to perform the duties of this position. When answering the assessment, remember that your experience and education are subject to verification by investigation. You may be asked to provide specific examples or documentation of experience or education as proof to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task.
Select “Yes” or “No” to the following question(s).
1.
General Experience for the GS-05 level of this position: Do you possess three years of general experience, one year of which was equivalent to the next lower grade (GS-04) or equivalent. General experience is experience with progressive responsibility that demonstrates the ability to gather data, meet internal and external customer needs, coordinate meetings, establish and maintain an efficient filing system, use of computer software (i.e. Microsoft Word, Excel, Outlook, Teams, etc.) to generate a variety of reports, and communicate effectively?
2.
Do you have a Bachelor's degree or an equivalent degree or 4 years of above high school education leading to such a degree?
3.
Do you possess equivalent combinations of successfully completed post-high school education and experience to meet total qualification requirements? NOTE: Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience.
4.
This position requires a possession of a valid state driver's license. Do you possess a valid state driver's license?
5.
Do you possess a typing speed of 40 wpm or higher?
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
6.
Perform a wide variety of administrative duties in support of cemetery operations.
7.
Perform tasks related to eligibility determination for benefits or services.
8.
Ensure that applications/forms are processed and completed in a timely manner.
9.
Obtain required information for eligibility and administration of benefits and services.
10.
Conduct a complete review of requests for services to ensure proper eligibility documentation is submitted.
11.
Ensure requests are completed in accordance with state law and federal policy.
12.
Select the appropriate software for specific tasks and operating systems.
13.
Maintain close control and follow up on work to assure timely completion.
14.
Coordinate with others to complete a project or accomplish work related activities.
15.
Establish own work priorities to accomplish assignments.
16.
Process incoming forms, records, and other documents.
17.
Perform scheduling activities including notifications and reminders.
18.
Monitor committal services for compliance with organizational standards.
19.
Represent the organization at committal services.
20.
Meet the needs of customers both internally and externally while supporting the organization's mission.
21.
Treat customers in a courteous, tactful, and respectful manner.
22.
Provide the customer with consistent information according to established policies and procedures.
23.
Maintain professionalism while dealing with sensitive or controversial issues and situations.
24.
Answer questions and provides information to customers regarding products and services.
25.
Coordinate services and acts as liaison with external organizations or contacts.
26.
Demonstrate a high degree of care, compassion, and professionalism when working with internal and external customers.
27.
Effectively communicates during stressful situations with the public.
28.
Handles conflicts and problems in dealing with customers constructively and appropriately.
29.
Perform clerical office automation and typing duties in support of operations.
30.
Regularly use organizational programs and software.
31.
Respond to inquiries from management, co-workers, and the public answering questions and providing resolutions.
32.
Proofread documents and correspondence to address formatting, grammatical, consistency, or typographical errors.