- Position Title
- Program Support Assistant
- Agency
- Veterans Health Administration
- Announcement Number
- CBSX-11581882-22-EM Opens in new window
- Open Period
- Monday, July 25, 2022 to Friday, August 12, 2022
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Are you currently employed by the Department of Veterans Affairs?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.
To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted). Please be aware that award SF-50's do not always include this pertinent information.
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.
To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted). Please be aware that award SF-50's do not always include this pertinent information.
2.
Are you an employee of the facility indicated for this position?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.
To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted). Please be aware that award SF-50's do not always include this pertinent information.
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.
To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted). Please be aware that award SF-50's do not always include this pertinent information.
Preferences
1.
Which of the following items describes your current or recent (within the last five years) political appointee service?
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
2.
In conjunction with accepting a tentative offer, selected candidates must submit a written statement to the HR Office point of contact specifying their vaccination status within two business days of receiving a tentative offer. Using one of the applicable statements below please identify your COVID Vaccination status.
Resume Reminder- Your resume must include the following information for each job listed:
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.
- Job title Duties (be as detailed as possible)
- Month & year start/end dates (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)
- Series and Grade, if applicable, for all Federal positions you have held
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.
Accuracy of Application Reminder:
By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001).
By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001).
Assessment 1
Thank you for your interest in a Program Support Assistant position with the VA. Select the appropriate answer to the following questions based on your level of education and experience that demonstrates you meet the basic requirements for this position.
1.
GS-07 Experience: Do you have one year of specialized experience (equivalent to at least the GS-06 level or pay band in the Federal service) that includes performing the following duties: maintains a thorough understanding of all administrative programs within the assigned leadership member(s)'s' purview, thereby minimizing the administrative burden on the leadership team member; Manages administrative and logistical aspects of these large, high profile, monthly meetings; prepares reports; Coordinates all logistics for the meeting to include meeting space, audiovisual requirements, and invitations to presenters and the Board or Committee membership; Works closely with other Executive Office staff to eliminate redundancy and reduce inconsistencies in extensive office processes and practices prepares and maintains minutes of the decisions made by the Board or Committee; Exercises independent decision making in routing action items and assigning suspense dates on all correspondence; Develops background information and composes introductions and welcoming remarks to be given by the assigned executive leadership members at various staff, community or Veteran meetings,Prepares and/or reviews written replies to correspondence for signature by the assigned executive leadership member(s).?
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
2.
Subject matter expert for administrative and logistical aspects of the Board or Committee and prepares documents on a monthly (or as needed basis) for review by Board or Committee members.
3.
Coordinates all logistics for the meeting to include meeting space, audiovisual requirements, and invitations to presenters and the Board or Committee membership
4.
Performs general subject matter research and prepares reports for the executive member to present, from available data; reviews requests by board or committee members for topic presentations and recommends/places topics on the meeting agenda based on the incumbent's broad knowledge of the function, mission, and charter of the Board or Committee.
5.
Makes individual travel arrangements for the assigned executive leadership member(s) utilizing the CGE Concur Travel or equivalent system as prescribed. communicating changes and new policies
6.
Maintains close contact with facility Clinical and Administrative Service Chiefs, Administrative Officers, and service department secretaries communicating changes and new policies
7.
Coordinates visits by VIPs and other officials, ensuring that no breach of etiquette or protocol develops
8.
Incumbent appropriately addresses patient/family complaints which are directed to the Executive Office
9.
Receives visitors and telephone calls to the office, determines the nature of requests and directs callers to appropriate staff, or personally provides the information desired when routine or procedural matters of the office are involved.
10.
Maintains close contact with facility Clinical and Administrative Service Chiefs, Administrative Officers, and service department secretaries communicating changes and new policies between the executive leadership members, the Health Systems Specialists, Supervisory Staff Assistant, and other Executive Leadership Support Assistants.
11.
Advises the executive supported on administrative program issues and recommends action, process and documentation modifications, training needs, etc. to ensure the program meets regulatory requirements and local objectives.
12.
Directs the distribution of highly sensitive information with critical deadlines both within the service as well as to other departments affected.
13.
Analyzes and evaluates program support effectiveness and develops/deploys administrative process improvements in an effort to streamline the large amount of information that must be shared with members in the most efficient manner possible.
14.
Responsible for the organization and maintenance of a Records and Report Management Program for the assigned executive leadership members in accordance with the VA Records Control System