Internal Revenue Service Logo
Position Title
Computer Operator- Seasonal 12 Month Register
Agency
Internal Revenue Service
Announcement Number
22-11636561B-WIX-0332-4T7 Opens in new window
Open Period
Wednesday, September 7, 2022 to Monday, July 10, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. IRS CTAP Candidate - Are you a current displaced or surplus IRS employee and:
 
  • you are located either within or outside the local commuting area of this vacancy, AND
  • your grade is equivalent to or below the grade level of this vacancy, AND
  • your position has the same or higher promotion potential of this vacancy, AND
  • your last performance rating of record is at least fully successful or the equivalent?

If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Certificate of Expected Separation (CES) AND a copy of your most recent annual performance appraisal AND a copy of your most recent SF-50 (Notification of Personnel Action).

For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP).
(limit characters)
3. Treasury CTAP Candidate - Are you a current displaced or surplus Department of Treasury (non-IRS) employee and:
 
  • you are located within the same local commuting area of this vacancy, AND
  • your grade is equivalent to or below the grade level of this vacancy, AND
  • your position has the same or higher promotion potential of this vacancy, AND
  • your last performance rating of record is at least fully successful or the equivalent?

If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Certificate of Expected Separation (CES) AND a copy of your most recent annual performance appraisal AND a copy of your latest SF-50 (Notification of Personnel Action).

For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP).
(limit characters)
4. ICTAP Candidate - Are you a current or former federal employee displaced from a position in a federal agency other than the agency hiring for this position and:
 
  • you are located within the same local commuting area of this vacancy, AND
  • your grade is equivalent to or below the grade level of this vacancy, AND
  • your position has the same or higher promotion potential of this vacancy, AND
  • your last performance rating of record is at least fully successful or the equivalent?
If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of ICTAP eligibility such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice AND a copy of your most recent annual performance appraisal, AND a copy of your most recent SF-50 (Notification of Personnel Action) or equivalent personnel action form.
 
For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP).
(limit characters)
5. Military Spouses (EO 13832) Candidate - Are you the spouse of an active-duty member of the Armed Forces -OR- the spouse of a retired/separated member of the Armed Forces with a disability rating of 100% from the Department of Veterans Affairs -OR- the un-married widow or widower of a member of the Armed Forces killed while on active duty status?

If you indicate "Yes" for this question, you MUST submit the following:
  • Verification of the marriage to the service member (i.e., marriage license or other legal documentation verifying marriage), AND
 
  • If based on member's Active Duty status: proof of active duty status, i.e. Active Duty military orders, or spouse's Permanent Change of Station (PCS) with dates of active duty, or official documentation from the Armed Forces branch that verifies spouse's active status.
  • If based on member's 100% disability: verification of the member's retirement or release/discharge from active duty AND verification of spouse's 100% service-connected disability (DD-214 and/or VA letter).
  • If based on member's death: verification of the member's active duty status at the time of death (DD-214) AND verification of the member's death while on active duty (DD-1300).
    • You are not eligible if you were not married to the veteran at the time of death or have since remarried.
    • By selecting "Yes" below you are certifying that you were married to the veteran at the time of death and have not since remarried.

For more information, review FedsHireVets.gov.
 
(limit characters)
6. U.S. Citizen Candidate - Are you a U.S. citizen (either by birth or naturalization) or national of the United States? (limit characters)
Preferences
1. Select the location(s) you want to be considered for. You must choose at least one location. (limit characters)
2. Select the lowest grade you are willing to accept for this position. (limit characters)
3. Employees of the Internal Revenue Service (IRS) must demonstrate the highest level of ethics and integrity. Former employees will be subject to a screening of their prior performance and conduct with the Service, and all other applicants may be subject to reference checks of prior employment. Your responses to the following questions will be verified; Applicants providing false information may be made ineligible and will be subject to debarment for future employment opportunities with the IRS.

Please select the response that best describes your current or prior employment with the IRS. If you never worked for the Internal Revenue Service, you must select the last response "Not applicable."
(limit characters)
4. Employees of the Internal Revenue Service (IRS) must demonstrate the highest level of ethics and integrity, and must be in compliance with all Federal Tax requirements. Applicants being considered for employment with the IRS will be subject to a tax check. You can "Get Your Tax Record" at http://www.irs.gov/ (https://www.irs.gov/individuals/get-transcript) and check the status of your account, balance owed, payment history, make a payment, or review answers to tax questions. Applicants not in compliance will be determined unsuitable for employment with IRS. Your responses to the following questions will be verified; Applicants providing false information may be made ineligible and will be subject to debarment for future employment opportunities with the IRS.

Please select the response that best describes your compliance with all Federal Tax requirements. You will be subject to a tax check that will verify your response to this question.
(limit characters)
5. The following question is regarding your Selective Service status. If you are a male born after December 31, 1959, and are at least 18 years of age, civil service employment law (5 U.S.C. 3328) requires that you must be registered with the Selective Service System, unless you meet certain exemptions under Selective Service law. If you are required to register but knowingly and willfully fail to do so, you are ineligible for appointment by executive agencies of the Federal Government (5 CFR 300.704). Visit http://www.sss.gov/ for additional information. (limit characters)
6. If you are a current Federal employee, by what agency and organization are you employed? (limit characters)
7. If you selected "Other", please enter the agency and organization. (limit characters)
8. If you are a current Federal employee, what is your duty station? [City, State] (limit characters)
9. If you are a Federal employee, under what type of appointment are you currently serving? (limit characters)
10. If you are, or ever were a Federal civilian employee, please provide your current or last pay plan, series, and grade level or pay band. For example: GS-0303-05, IR-0343-02, WG-5400-04. (limit 250 characters)
11. If you are, or ever were a Federal civilian employee, indicate the pay plan and grade level or pay band of the highest graded position you have ever held. For example: GS-05, IR-02, WG-04. (limit characters)
12. Are you a current or former Federal employee with reinstatement eligibility? (limit characters)
13. Are you a retiree receiving a Federal annuity, either military or civilian?

Note: If you are an annuitant, your salary or annuity may be reduced upon employment.
(limit characters)
14. Have you accepted a buyout from a Federal agency within the past 5 years? (limit characters)
15. Regarding the effectiveness of our recruitment strategies; how did you first hear about this job? (limit characters)
16. If you answered "Posting on a job board or search agent other than USAJOBS (Monster, CareerBuilder, Indeed, LinkUp, etc." please indicate the name of the job board or search agent other than USAJOBS you saw the advertisement.

If you answered "Social Media posting (Twitter, Facebook, LinkedIn, on-line job fairs, etc.)" please indicate the name of the Social Media platform you saw the advertisement.

If you answered "Attended a recruitment event (Job/Career Fair, Open House, Meet & Greet, Meetup, etc.)" please indicate the name and state of the recruiting event.

If you answered "School/University announcement/career counselor" please indicate the name of the school/university of the announcement where you saw the advertisement.

If you answered "Third party referral, such as diversity or community organization, or employment office (Federal, state or local)" please indicate the name of the third party referral and the state you saw the advertisement.

If you answered "Newspaper (print/online)" please indicate the name of the newspaper and the state you saw the advertisement.

If you answered "Radio" please indicate the name of the radio station and state you heard the advertisement.

If you answered "Transit/Bus Advertisement" please indicate the city and state you saw the advertisement.

If you answered "Banner Advertisement - Major News Websites" please indicate the website.

If you answered "Banner Advertisement - Movie Theater Websites" please indicate the website.

If you answered "Classified Advertisement Website (Craigslist, Angie's List, etc.)" please indicate the name of the website, city and state.

If you answered "Other" please specify.
(limit characters)
Assessment 1
Thank you for your interest in applying for this position. Your responses to the following questions supplement the information provided in your resume. (limit characters)
1. GENERAL EXPERIENCE:
GS-4 Level: You must have one year of general experience at a level of difficulty and responsibility equivalent to the GS-3 grade level in the Federal service. General experience for this position includes: Progressively responsible clerical, office, or other work that indicates ability to acquire the particular competencies needed to perform the duties of the position to be filled. This may be paid or non-paid experience.
OR
Two years of education above the high school level (education may have been obtained in an accredited junior college, college, university, business, secretarial or technical school).
OR
An equivalent amount of combined education and experience.



Which of the following is true about your specialized experience?
(limit characters)
2. SPECIALIZED EXPERIENCE:
GS-5 Level: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-4 grade level in the Federal service. Specialized experience for this position includes: Experience with operating functions primarily related to peripheral computer components such as mail machines and printers; recording control totals for on-line output reports; preparing problem logs; following processing schedule and alerting of missing output listings; filing on-line controls and responding to inquiries related to controls and control totals. Examples of qualifying experience may have been gained in positions in the operation of a computer or peripheral device used in support of computer operations, computer related occupations that involve programming, systems analysis, production control, scheduling, knowledge of computer terminology, media and data flow, and preparing and interpreting program and system charts or other work requiring comparable knowledge of computer processing techniques.
OR
A Bachelor's degree or four (4) years of education above high school in any field of study from an accredited college or university.
OR
An equivalent amount of combined education and experience.


Which of the following is true about your education and/or experience?
(limit characters)
3. SPECIALIZED EXPERIENCE:
GS-6 Level: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-5 grade level in the Federal service. Specialized experience for this position includes: Experience with standard, optional, and precedent rules and procedures to isolate and resolve common equipment and operating problems on multiprocessing\multiprogramming computer systems; Using operating systems configurations and equipment characteristics, utility software, and job control languages to activate, control, detect errors, and malfunctions. Examples of qualifying experience may have been gained in positions in the operation of a computer or peripheral device used in support of computer operations, computer related occupations that involve programming, systems analysis, production control, scheduling, knowledge of computer terminology, media and data flow, and preparing and interpreting program and system charts or other work requiring comparable knowledge of computer processing techniques.


Which of the following is true about your specialized experience?
(limit characters)
4. SPECIALIZED EXPERIENCE:
GS-7 Level: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-6 grade level in the Federal service. Specialized experience for this position includes: Experience with standard, optional, and precedent rules and procedures to isolate and resolve common equipment and operating problems on multiprocessing\multiprogramming computer systems; Using operating systems configurations and equipment characteristics, utility software, and job control languages to activate, control, monitor and test processing of production workloads, detect errors, and malfunctions; Controls job distribution and resource allocation for processing requirements to link internal operating systems and utility programs with application programs and peripheral equipment; Develops new or revises operating procedures. Examples of qualifying experience may have been gained in positions in the operation of a computer or peripheral device used in support of computer operations, computer related occupations that involve programming, systems analysis, production control, scheduling, knowledge of computer terminology, media and data flow, and preparing and interpreting program and system charts or other work requiring comparable knowledge of computer processing techniques.


Which of the following is true about your specialized experience?
(limit characters)
5. How have you worked as a team member to accomplish a group solution? (limit characters)
6. Which of the following describes your experience providing assistance to your co-workers? (limit characters)
7. Which of the following types of computer experience do you have? (limit characters)
8. What types of peripheral devices have you operated? (limit characters)
9. To which of the following computer messages have you responded? (limit characters)
10. Indicate your highest level of experience with problem resolution. (limit characters)
11. I have experience successfully completing: (limit characters)
12. How have you worked as a team member to accomplish a group solution? (limit characters)
13. Indicate your experience communicating with customers. (limit characters)
14. Which of the following describes your skills and experiences in preventing problems? (limit characters)
15. Which of the following indicate ways that you have ensured quality control during a test run? (limit characters)
16. Which of the following security procedures have you performed? (limit characters)
17. Which of the following ideas have you suggested that have been implemented? (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
18. To qualify for this position and receive full credit for your relevant experience you must list the month/year and number of hours worked for experience listed on your resume. Your resume must support your responses to the questions. Do you understand that failure to provide sufficient evidence in your resume may result in a "not qualified determination? (limit characters)
19. I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position.

Failure to agree or respond to the statement below will disqualify you from further consideration for the position. Select the most appropriate response below.
(limit characters)