Veterans Health Administration Logo
Position Title
Administration and Office Support Student Trainee
Agency
Veterans Health Administration
Announcement Number
DN-11638770-22-CH Opens in new window
Open Period
Monday, September 26, 2022 to Monday, October 17, 2022
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you currently a student who has been accepted for enrollment or is enrolled at least half-time in an accredited high school, college, professional, technical, vocational, or trade school pursuing a qualifying degree or certificate?

For more information, review USAJOBS Student and Recent Graduate resources.

To verify your eligibility, you must provide proof of current student status. Note: you must remain enrolled in the degree or certificate program to be eligible for this Internship.
(limit characters)
Preferences
1. Which of the following items describes your current or recent (within the last five years) political appointee service?

If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
(limit characters)
Resume Reminder- Your resume must include the following information for each job listed:
  • Job title Duties (be as detailed as possible)
  • Month & year start/end dates (e.g. June 2007 to April 2008)
  • Full-time or part-time status (include hours worked per week)
  • Series and Grade, if applicable, for all Federal positions you have held
Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.

Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.
(limit characters)
Accuracy of Application Reminder:
By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001).
(limit characters)
Assessment 1
This section will be used to determine if you possess the experience/education needed to qualify for this position. FAILURE TO RESPOND TO THESE QUESTIONS WILL RESULT IN AN INELIGIBLE RATING. These are the minimum eligibility and qualification requirements for a GS-0399-02 Student Trainee (Admin/Office Management). (limit characters)
1. Are you currently attending college or have been accepted for enrollment and seeking a degree (diploma, certificate, etc.) in a qualifying educational institution, on a full or half-time basis? All education beyond high school must be accredited by an accrediting body or organization recognized by the U.S. Department of Education. At the time of appointment and upon request, students must demonstrate an overall Grade-Point Average (G.P.A.) of 2.0 or above on a 4.0 scale as recorded on the official transcript. (TRANSCRIPTS/DOCUMENTATION REQUIRED) (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
2. (GS-2 level) Basic Requirements: To meet the basic requirements as a Student Trainee (Admin/Office Management), GS-0399-02 in VHA under the Pathways program, you must have a completion of high school or GED diploma OR 3 months of experience. Select the response that best describes your ability to meet the basic requirements. (limit characters)
For each task in the following groups, choose the statement from the list below that best describes your experience and/or training. Please select only one letter for each item. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
3. Set up screening stations with Thermal Imaging, Thermometer, PPE, Gloves and Sanitary Wipes. (limit characters)
4. Incumbent may be assigned to any areas of the medical center to assist with telephonic, clerical administrative and receptions duties. (limit characters)
5. Greets staff, volunteer and contractor in a pleasant and courteous manner. (limit characters)
6. Ensure all staff, volunteer, and contractor have PIV affix as they enter the facility. Provides information and directions to Veterans, staff, volunteers and contractors. Assists with general wayfinding for patients and visitors. (limit characters)
7. Reception and telephonic duties include receiving and directing callers and visitors. Is responsible for prompt, courteous telephone answering and message taking. (limit characters)
8. The incumbent takes messages that are accurate and detailed. Attempts to clarify needs, provides direct answers and/or ensures that responses to callers are expedited. Also assists other staff in answering telephone calls as to reduce wait times. (limit characters)
9. Obtains equipment and supplies. (limit characters)
10. The incumbent would wipe down tables, counters and equipment. Provides basic wiping down of all high touch surfaces in surrounding areas. (limit characters)