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Position Title
Health Science Administrator (Chief Quality Officer)
Agency
Indian Health Service
Announcement Number
IHS-22-PX-11639921-ESEP/MP Opens in new window
Open Period
Wednesday, July 26, 2023 to Friday, December 29, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you a veteran who separated from active duty under honorable conditions and you:
  • have a rating by the Department of Veterans Affairs showing a compensable service-connected disability of 30% or more OR
  • retired from active military service with a service-connected disability rating of 30% or more
If eligible, submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. Please also provide the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.

For more information, review USAJOBS Veterans resources.
(limit characters)
3. Are you currently employed by the agency hiring for this position? (limit characters)
4. Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
  • you are located in the same local commuting area of the vacancy
  • your grade is equivalent to or below the grade level of the vacancy AND
  • your last performance rating of record is at least fully successful or the equivalent.
You will be required to submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice and a copy of your latest Notification of Personnel Action, Standard Form 50. For more information, review the USAJOBS Resource Center.
(limit characters)
5. Are you an American Indian/Alaska Native who is enrolled in a federally recognized tribe as defined by the Secretary of Interior? The Indian Health Service gives qualified American Indian/Alaska Natives preference when filling vacancies in accordance with the Indian Preference Act of 1934 (Title 25, USC, Section 472), with approved exceptions.

If eligible, submit a copy of your Bureau of Indian Affairs Form 4432, "Verification of Indian preference for employment in the Bureau of Indian Affairs and the Indian Health Service," that has been completed by authorized tribal or BIA Officials. For more information, review the IHS Indian Preference guidelines: http://www.ihs.gov/jobs/permanentDocs/indianpreference.pdf.
(limit characters)
6. Are you a current or former federal employee displaced from a position in a federal agency other than the agency hiring for this position?

If yes, confirm:
  • you are located in the same local commuting area of the vacancy
  • your grade is equivalent to or below the grade level of the vacancy and
  • your last performance rating of record is at least fully successful or the equivalent.
You will be required to submit supporting documentation to validate your claim of ICTAP eligibility such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice and a copy of your latest Notification of Personnel Action, Standard Form 50. For more information, review the USAJOBS Resource Center.
(limit characters)
7. Were you formerly employed as a federal civilian on a permanent competitive appointment but are not currently a permanent competitive federal employee?

If eligible, submit a copy of your separation Notification of Personnel Action, Standard Form 50 or equivalent personnel action form reflecting your permanent, competitive status.
  • Your separation Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect career or career-conditional (Tenure 1 or 2) AND
  • Your separation Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect your status was in the competitive service (Position Occupied is 1).
(limit characters)
8. Are you currently employed as a civilian employee in the competitive service in a federal agency other than the agency hiring for this position?

If eligible, submit a copy of your separation Notification of Personnel Action, Standard Form 50 or equivalent personnel action form reflecting your permanent, competitive status.
  • Your Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect career or career-conditional (Tenure 1 or 2) and
  • Your Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect your status was in the competitive service (Position Occupied is 1).
(limit characters)
9. Are you a United States Public Health Service Commissioned Officer or a United States Public Health Service Commissioned Officer candidate?
If yes, confirm
  • For current active duty USPHS Commissioned Corps officers, submit a copy of your most recent personnel orders. OR
  • For USPHS Commissioned Corps candidates, submit documentation from the Division of Commissioned Corps Personnel and Readiness (DCCPR) stating you have successfully completed the professional boarding process.
(limit characters)
10. Are you a veteran whose latest discharge was under honorable conditions and you:
  • served three or more years of continuous active duty service in the military (NOTE: if released shortly before completing a 3-year tour, you are considered to meet the eligibility) OR
  • are entitled to veterans' preference
If eligible, submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service.

For more information, review USAJOBS Veterans resources.
(limit characters)
11. Are you a veteran who separated from active duty under honorable conditions and you:
  • recently separated (within the past 3 years)
  • are a disabled veteran
  • served on active duty during a war, campaign or expedition OR
  • received an Armed Forces Service Medal
If eligible, submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. If claiming disability preference, provide the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.

For more information, review USAJOBS Veterans resources.
(limit characters)
Preferences
1. Which hiring plan applies to you and how do you want to be considered for employment? If you are not sure, visit the IHS Jobs Board Which Plan Should I Select.
You will only be considered for those that you select. (Select all that apply)
(limit characters)
2. This position is covered by Public Law 101-630, the Indian Child Protection and Family Violence Protection Act (25 United States Code Chapter 34) requiring contact or control over Indian children. Due to this law, the agency must ensure that persons hired for these positions have not been arrested for or charged with certain crimes involving a child. Responding yes to this question can make you ineligible for employment in this position. You will be contacted if additional information is required. Have you ever been arrested for or charged with a crime involving a child? (limit characters)
3. This position is covered by Public Law 101-630, the Indian Child Protection and Family Violence Protection Act (25 United States Code Chapter 34) requiring contact or control over Indian children. Due to this law, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes against persons or offenses committed against children. Responding yes to this question makes you ineligible for employment in this position. You will be contacted if additional information is required. Have you ever been found guilty of, or entered a plea of nolo contendere (no contest) or guilty to, any felonious offense, or any two or more misdemeanor offenses under federal, state, or tribal law involving crimes of violence; sexual assault, molestation, exploitation, contact or prostitution; or crimes against persons; or offenses committed against children? (limit characters)
4. I certify that (1) my responses to questions one and two are made under penalty of perjury, which is punishable by fine under title 18 of the United States Code, or imprisonment of not more than five years, or both; and (2) I have received notice that a criminal check will be conducted. I understand my right to obtain a copy of any criminal history report made available to the Indian Health Service and my right to challenge the accuracy and completeness of any information contained in the report. (limit characters)
Assessment 1
INSTRUCTIONS: Thank you for your interest in this Health Science Administrator (Quality Management Director) position with the Indian Health Service. We will evaluate your resume and your responses to this Assessment Questionnaire to determine if you are among the best qualified for this position. Your responses are subject to verification. Please review your responses for accuracy before you submit this questionnaire.  (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
1. Basic Requirement - General Medical and Healthcare Series
I have completed a Bachelor's or graduate/higher level degree with a major study in an academic field related to the medical field, health sciences or allied sciences appropriate to the work of the position. This degree must be from an educational program from an accrediting body recognized by the U.S. Department of Education at the time the degree was obtained. Must submit transcripts.
(limit characters)
2. MINIMUM QUALIFICATIONS, GS-0601-14
From the descriptions below, select the response that best describes your experience which demonstrates your ability to perform the work of this position at the GS-14.
(limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
3. Selective Placement Factor
I have a current Certification as a Certified Professional in Healthcare Quality (CPHQ) by the National Association for Healthcare Quality OR Healthcare Accreditation Certified Professional (HACP) from the Center for Improvement in Healthcare Quality (CIHQ) OR Certified in Healthcare Compliance (CHC) from the Health Care Compliance Association (HCCA) OR Certified Joint Commission Professional (CJCP) by the Joint Commission. (Submit evidence of meeting this SPF requirement with your application documents)
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Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
4. Coordinate and conduct meetings with managers and staff to ensure customers' needs are met. (limit characters)
5. Manage, lead & direct personnel or teams. (limit characters)
6. Adapt/develop new methods of implementation, and monitor to evaluate conformance with policies, legal and regulatory requirements, and procedural guidance. (limit characters)
7. Analyze clinical data to anticipate or determine patterns and trends impacting program efficiency, execution, and operations. (limit characters)
8. Direct and/or coordinate a health care program with other agencies, organizations, and/or community groups. (limit characters)
9. Establish performance goals and metrics, develop criteria for effectiveness, and evaluate the results. (limit characters)
10. Formulate policies to address problem prone areas for a project or program based on a review of issues, needs and available resources. (limit characters)
11. Establish multi-year budgets to track and report expenditure system progress. (limit characters)
12. Interpret and apply clinical and administrative policies in order to serve as a subject matter expert. (limit characters)
13. Make sound decisions regarding agreements between the program and various agencies to best serve the population. (limit characters)
14. Resolve especially difficult and critical questions, problems, and issues related to the care and management of patients with a variety of health disparities. (limit characters)
15. Develop and implement new health policy, programs, and practice to achieve goals and benchmarks within a healthcare system. (limit characters)
16. Recommend courses of action on healthcare programs and initiatives senior leaders. (limit characters)
17. Develop and implement Quality Improvement activities that address safe and appropriate patient care, cost-effectiveness and provider competence. (limit characters)
18. Develop and achieve organizational performance measures to ensure compliance with organizational goals. (limit characters)
19. Develop and maintain effective relationships and partnerships to build collaborative networks. (limit characters)
20. Communicate health program mission, goals, and objectives to external customers effectively. (limit characters)
21. Address problems and processes to improve the delivery of patient care, both collaboratively and independently. (limit characters)
22. Develop internal guidelines, policies, procedures and strategies to assure effective program management. (limit characters)
23. Develop management processes to improve areas of production, quality and efficiency of a health care program. (limit characters)
24. Review and interpret legislation and policy and its effect on the health delivery system. (limit characters)
25. Analyze data affecting patient care, protocol compliance, and administrative processes to develop solutions for improvement. (limit characters)
INSTRUCTIONS: SECTION II. CERTIFICATION OF INFORMATION ACCURACY: As previously explained, your responses in this Assessment Questionnaire are subject to evaluation and verification. Later steps in the selection process are specifically designed to verify your responses. Deliberate attempts to falsify information will be grounds for disqualifying you or for dismissing you from employment following acceptance. Please take this opportunity to review your responses to ensure their accuracy. If you fail to answer this question, you will be disqualified from consideration for this position. (limit characters)
26. I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand that any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position. (limit characters)