- Position Title
- Associate Ombuds
- Agency
- National Institutes of Health
- Announcement Number
- NIH-OD-DE-23-11644597 Opens in new window
- Open Period
- Tuesday, November 8, 2022 to Monday, November 14, 2022
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you the spouse of a member of the Armed Forces OR the un-remarried widow or widower of a member of the Armed Forces killed while in active duty status or who is 100% disabled due to a service-connected injury?
If so, you may be eligible to be considered for a noncompetitive appointment.
Visit our NIH Jobs page for more information on eligibility and required documentation: https://hr.nih.gov/jobs/announcement-links/appointment-certain-military-spouses-eligibility
Based on the above and the referenced web page, are you eligible, and do you wish to be considered for, a noncompetitive appointment as a military spouse? If so, you must select "Yes" and provide the required documents with your application package, before the announcement closes.
If so, you may be eligible to be considered for a noncompetitive appointment.
Visit our NIH Jobs page for more information on eligibility and required documentation: https://hr.nih.gov/jobs/announcement-links/appointment-certain-military-spouses-eligibility
Based on the above and the referenced web page, are you eligible, and do you wish to be considered for, a noncompetitive appointment as a military spouse? If so, you must select "Yes" and provide the required documents with your application package, before the announcement closes.
3.
Are you currently an officer in the Public Health Service Commissioned Corps and are you interested in staying in the Corps if selected? If so, you may be considered for this position as a Commissioned Corps member. If selected as a Commissioned Corps member you must meet all requirements of the Corps, which will differ from the requirements listed in the vacancy announcement.
To be eligible, you must submit an official document or letter from the Public Health Service verifying you are currently in, or have been accepted to, the Commissioned Corps.
Based on the above, are you eligible, and do you wish to be considered for, a Commissioned Corps appointment? If so, you must select "Yes" and provide the required documents with your application package, before the announcement closes.
Notes:
To be eligible, you must submit an official document or letter from the Public Health Service verifying you are currently in, or have been accepted to, the Commissioned Corps.
Based on the above, are you eligible, and do you wish to be considered for, a Commissioned Corps appointment? If so, you must select "Yes" and provide the required documents with your application package, before the announcement closes.
Notes:
- Not all positions are appropriate for the Commissioned Corps and it is at the supervisor's discretion to fill a position through the Corps. Visit the Corps website for more information: https://www.usphs.gov/profession/.
- If you do not wish to be considered for this position through a civilian appointment, please inform the individual listed in the "Agency contact information" section of the announcement. You will be required to resign or retire from the Corps if you wish you enter a civilian appointment.
4.
Have you been laid off or received a letter stating that you will be laid off from federal employment, or have your disability payments from your previous federal employment stopped? If so, you may be entitled to selection priority under the under the Interagency Career Transition Assistance Plan (ICTAP) or Career Transition Assistance Plan (CTAP).
You must submit the following documents with your application:
Visit our ICTAP or CTAP pages for more information on eligibility and required documentation.
Based on the above and the referenced web pages, are you eligible for ICTAP or CTAP? If so, you must select "Yes" and provide the required documents with your application package, before the announcement closes.
You must submit the following documents with your application:
- copy of your current (or last) performance rating of record; and,
- proof of ICTAP eligibility or proof of CTAP eligibility
Visit our ICTAP or CTAP pages for more information on eligibility and required documentation.
Based on the above and the referenced web pages, are you eligible for ICTAP or CTAP? If so, you must select "Yes" and provide the required documents with your application package, before the announcement closes.
5.
Are you an individual with a documented intellectual, severe physical, or psychiatric disability that substantially limits one or more major life activities? If so, you may be eligible for employment through a Schedule A appointment.
In order to be eligible, documentation of the disability is required. Documentation of eligibility for employment under Schedule A can be obtained from a licensed medical professional (e.g., a physician or other medical professional certified by a state, the District of Columbia, or a U.S. territory to practice medicine); a licensed vocational rehabilitation specialist (i.e., state or private); or any Federal agency, state agency, or agency of the District of Columbia or a U.S. territory that issues or provides disability benefits. The letter must be printed on the official letterhead of a medical professional and must include a signature or it is invalid. Please visit OPM's website for sample letters. Learn more about Schedule A eligibility.
Applying under "Schedule A" can be an expedited way to get a Federal job, but it is only one of many options that may be available. You will still have to compete with other eligible applicants and meet all requirements of the position including the ability to perform the essential functions of the job with or without reasonable accommodations.
Based on the above, are you eligible, and do you wish to be considered for, a Schedule A appointment? If so, you must select "Yes" and provide the required documents with your application package, before the announcement closes.
In order to be eligible, documentation of the disability is required. Documentation of eligibility for employment under Schedule A can be obtained from a licensed medical professional (e.g., a physician or other medical professional certified by a state, the District of Columbia, or a U.S. territory to practice medicine); a licensed vocational rehabilitation specialist (i.e., state or private); or any Federal agency, state agency, or agency of the District of Columbia or a U.S. territory that issues or provides disability benefits. The letter must be printed on the official letterhead of a medical professional and must include a signature or it is invalid. Please visit OPM's website for sample letters. Learn more about Schedule A eligibility.
Applying under "Schedule A" can be an expedited way to get a Federal job, but it is only one of many options that may be available. You will still have to compete with other eligible applicants and meet all requirements of the position including the ability to perform the essential functions of the job with or without reasonable accommodations.
Based on the above, are you eligible, and do you wish to be considered for, a Schedule A appointment? If so, you must select "Yes" and provide the required documents with your application package, before the announcement closes.
Preferences
1.
Select the lowest grade you are willing to accept for this position.
Other
1.
Political, Schedule C, Non-career SES Appointee: In the last five years, based on the closing date of this announcement, have you been or are you currently an employee in the Executive Branch serving on a political, Schedule C, or Non-career SES appointment? If yes, and you are selected through this vacancy announcement, you may be required to obtain approval by the Office of Personnel Management (OPM) prior to beginning employment.
A political appointee is an appointment made by the President without confirmation by the Senate (5 CFR 213.3102(c)) OR an Assistant position to a top-level Federal official if filled by a person designated by the President as a White House Fellow (5 CFR 213.3102(z)). A Non-career SES appointee is approved by the White House and serves at the pleasure of the appointing official without time limitations. A Schedule C appointee occupies a position excepted from the competitive service by the President, or by the Director, OPM, because of the confidential or policy-determining nature of the position duties.
A political appointee is an appointment made by the President without confirmation by the Senate (5 CFR 213.3102(c)) OR an Assistant position to a top-level Federal official if filled by a person designated by the President as a White House Fellow (5 CFR 213.3102(z)). A Non-career SES appointee is approved by the White House and serves at the pleasure of the appointing official without time limitations. A Schedule C appointee occupies a position excepted from the competitive service by the President, or by the Director, OPM, because of the confidential or policy-determining nature of the position duties.
2.
Almost all male U.S. citizens and male immigrants, who are 18 through 25, are required to register with Selective Service. Federal law and regulations require covered civil service employees to register before appointment. For more information, visit the Selective Service website to determine if you are required to register: https://www.sss.gov/Registration-Info/Who-Registration
What is your Selective Service Registration Status?
What is your Selective Service Registration Status?
Assessment 1
Thank you for your interest in the Associate Ombudsman, GS-0301-11/12/13, position at our agency. For each task in the following group, choose the statement from the list below that best describes your experience, training, or ability. For the purposes of this assessment, an expert is a person, through education and experience, who has a comprehensive and authoritative knowledge of or skill in a particular area.
1.
Choose the one answer that best describes how you meet the basic qualification requirements for an Associate Ombudsman, GS-0301-11 position as described in the Qualification Section of the Vacancy Announcement.
2.
Choose the one answer that best describes how you meet the Additional Qualification Requirements for an Associate Ombudsman, GS-0301-12 position as described in the Qualifications Section of the Vacancy Announcement.
3.
Choose the one answer that best describes how you meet the Additional Qualification Requirements for an Associate Ombudsman, GS-0301-13 position as described in the Qualifications Section of the Vacancy Announcement.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
4.
Develop means and channels of communication to facilitate resolution and prevention of workplace conflicts and issues of individuals and groups.
5.
Apply specialized and tailored conflict resolution techniques to workplace conflicts.
6.
Coordinate with senior management officials and scientists in resolving interpersonal conflicts that may impede or halt research collaborations.
7.
Evaluate the effectiveness, efficiency, and productivity of dispute resolution policies, procedures, and practices that directly affect the accomplishment of substantive mission-oriented programs.
8.
Develop new strategies, criteria, methods, and practices for carrying out, evaluating, and improving dispute resolution and conflict management program.
9.
Evaluate dispute resolution program performance, considering systemic trends and issues, new methods and approaches to program management and evaluation.
10.
Implement the broad and changing policies and procedures concerning dispute resolution approaches and techniques for an organization.
11.
Apply conflict resolution processes, including coaching, interest-based negotiation, mediation, and group facilitation, to create the conditions necessary for discussion, constructive disagreement, and resolution.
12.
Coach individuals to improve their conflict resolution skills (i.e., develop active listening, learn how to handle difficult conversations, explore interests, identify priorities, sharpen communication skills, and determine strategies to address concerns).
13.
Apply the principles and practices of facilitation, mediation, and negotiation to provide conflict management, improve communication, support interest-based negotiation, and conduct group facilitation.
14.
Facilitate discussions among individuals, helping open communication between parties and helping parties to find solutions to the conflict that parties perceive as fair and equitable.
15.
Facilitate a focus on underlying interests and issues (i.e., clarify perceptions, frame issues, test assumptions, create options), and help develop practical, sustainable, and mutually satisfactory resolutions to workplace disputes.
16.
Facilitate effective resolution and prevention of workplace and scientific conflicts to negotiate informal resolutions.
17.
Prevent, address, and resolve work and science-related conflict in a manner perceived by parties as fair and equitable.
18.
Use statistical data to analyze systemic problems, identify patterns of conflict, emerging policy issues and recurring organizational problems to make recommendations for organizational improvement.
19.
Identify issues which constitute systemic workplace conflict to promote an organization that stakeholders will perceive as more equitable and just.
20.
Ensure the proper application of the International Ombuds Association (IOA) Code of Ethics and Standards of Practice.
21.
Analyze interpersonal and group communication concerns to design and implement customized, appropriate interventions.
22.
Guide individuals and groups to articulate concerns, assess the issues, and appropriately manage expectations.
23.
Analyze data to identify trends, draw inferences, outline options, and make recommendations to parties in conflict.
24.
Influence managers and senior level staff with conflicting viewpoints to consider, change, and implement agreed-upon outcomes.
25.
Respond to inquiries for information or guidance regarding a wide range of organizational or employee related issues.
26.
Meet with individuals and leaders who seek consultation about organizational challenges, who elicit feedback about policies, programs, and practices or who seek to explore different or non-adversarial ways of understanding and addressing situations.
27.
As an applicant for federal employment you are required to provide accurate, complete, and honest information. All applicants are treated fairly and equally, so it is important you know what is required of you. You must read this question, then certify your application. You will be disqualified from consideration for this position if you do not answer this question or do not certify your application.
I understand that if I misrepresent or exaggerate my experience or education, or provide false, fraudulent, or misleading information in or with my application, it may be grounds for not hiring me, firing me after I begin work, and may be punishable by fine, imprisonment, or debarment from federal employment.
I understand that not following the information and instructions contained in the vacancy announcement may result in an ineligible rating, or me not being considered for certain eligibilities, preferences, grade-levels, specialties, and other areas of the announcement that require me to provide information.
Do you certify that you have read this statement and understand what is required of you, and certify that to the best of your knowledge and belief, all of the information included in your application is true, correct, and provided in good faith?
I understand that if I misrepresent or exaggerate my experience or education, or provide false, fraudulent, or misleading information in or with my application, it may be grounds for not hiring me, firing me after I begin work, and may be punishable by fine, imprisonment, or debarment from federal employment.
I understand that not following the information and instructions contained in the vacancy announcement may result in an ineligible rating, or me not being considered for certain eligibilities, preferences, grade-levels, specialties, and other areas of the announcement that require me to provide information.
Do you certify that you have read this statement and understand what is required of you, and certify that to the best of your knowledge and belief, all of the information included in your application is true, correct, and provided in good faith?