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The following questions ask you to describe your educational background, your work, and other experiences in specific areas which relate to successful job performance.
You are to choose one answer to each question from among the alternatives presented. Do not mark more than one answer for each question. Multiple answers will not be counted. Do not omit answers unless instructed to do so. Other omissions may decrease your score.
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1.
During high school (grades 9 - 12), I made the semester honor roll:
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2.
The high school grade I most often received was:
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IF YOU DID NOT ATTEND COLLEGE, PLEASE SKIP TO ITEM 4.
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3.
The college grade I most often received was:
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4.
In the past three years the number of different paying jobs I have held for more than two weeks is:
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5.
I have been employed in work similar to that of the job covered by this examination:
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6.
In the past three years, my primary work experience has been in:
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7.
On my present or most recent job, my supervisor rated me as:
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8.
In the past three years the number of jobs I have been fired from is:
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9.
The number of civic or social organizations (which have regular meetings and a defined membership) that I belong to is:
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10.
In organizations to which I belong, my participation is best described as:
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11.
My previous supervisors (or teachers if not previously employed) would most likely describe my basic math skills as:
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ACCOMPLISHMENTS
The questions in this part relate to fundamental competencies, such as problem solving, that are required for the job for which you are applying.
Please answer each question "A" for YES or "B" for NO.
Keep in mind the following:
1) Some questions refer to "work" experience. Unless otherwise stated, this includes experience you have gained through:
• School,
• Volunteer work,
• Military service,
• Paid employment,
• Hobbies, or
• Professional, charitable, religious, community, social, or other organizations.
2) Some questions include examples to help show the broad range of accomplishments and experience applicants might have. Read the entire question using the examples as a guide, but do not base your answers solely on the examples.
3) Some questions ask you if you received a grade of B or above in your schoolwork. On an A, B, C, D, F scale, a grade of B or above is considered an above average grade. If you were graded on a different scale, use the equivalent of a B or above on the type of scale on which you were graded.
Answer all questions to the best of your ability. Your responses are subject to verification through background checks, job interviews, and any other information obtained during the application process. Untruthful responses or any attempt to conceal information can result in your removal from a Federal job and in you being barred from seeking Federal employment in the future.
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12.
Have you successfully done work that involved reviewing various contract proposals or contract bids to determine which one to select?
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13.
Have you successfully done work that required you to identify what a customer or client needs?
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14.
Have you successfully done work that regularly involved answering questions, gathering nonsensitive information, or providing assistance to others, either in person or by telephone?
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15.
Have you successfully done work that regularly involved determining appropriate products or services for customers or clients?
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16.
Have you received formal recognition for providing good service to customers or clients (for example, received an award, a letter of commendation, an excellent performance appraisal rating, etc.)?
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17.
Have you received favorable feedback about your interpersonal skills when serving as a leader, instructor, or supervisor for academic, religious, community, sports, leisure, or work activities?
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18.
Have you received favorable feedback for oral presentations you have given to management or other officials, or to the public (for example, for speaking at religious services, performing in theatrical productions, etc.)?
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19.
Have you designed or developed something, on your own initiative, to help you or other employees better complete assignments (for example, designed a training manual)?
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20.
Have you successfully done work that regularly involved informally providing oral explanations of technical information or other complex information, such as regulations, policies, or procedures?
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21.
Have you worked on a team that produced measurable improvements (for example, an increase in production, quality, customer satisfaction, or a decrease in costs, number of injuries, complaints, etc.)?
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22.
Have you successfully done work that regularly required you to lead or facilitate briefings, meetings, or conferences, or formally present technical or other complex information to others?
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23.
Have you used study or review techniques that helped you learn material more effectively?
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24.
Have you participated in training classes, workshops, or seminars outside of school that improved your performance at work?
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25.
Have you successfully completed a long-term project outside of work where you were solely responsible for doing the work (for example, completed a thesis, wrote a book that was published, prepared a horse for competition that won a ribbon, restored an antique car, etc.)?
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26.
Have you identified and solved a problem with a procedure, product, or service that benefited the organization (for example, saved the organization time or money, increased sales, reduced errors, etc.)?
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27.
Have you successfully done work that regularly involved conducting quality checks or following up with customers or clients to ensure satisfaction with a product or service?
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28.
Have you successfully completed a highly structured, formal training program, not including an apprenticeship for a trade or craft, that required you to learn a complex body of information (for example, training for jobs in insurance, law enforcement, real estate, etc.)?
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29.
Have you successfully done work that regularly involved discussing sensitive information with others, or interviewing or surveying people, either in person or by telephone, to gather information they were reluctant to give?
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30.
Have you successfully done work where one of your primary responsibilities was to solve customer problems (for example, provided support services for customers with software problems)?
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31.
Have you successfully reviewed and evaluated forms, applications, documents, or other information, not including contract proposals or bids, to make determinations (for example, to determine approval or denial of loans, eligibility for claims, etc.)?
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32.
Have you successfully done work that only occasionally required you to present information at briefings, meetings, conferences, or hearings?
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33.
Have you successfully done work that involved writing technical or legal reports, or translating technical or other complex material into language that was more easily understood?
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34.
Have you received formal recognition for your written work (for example, received an award, letter of commendation, excellent performance appraisal rating, etc.)?
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35.
In high school, did you have an overall grade point average of 3.0 or higher on a 4.0 scale, belong to an honor society, or graduate with honors?
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36.
Have you suggested or made changes to products or procedures that resulted in better meeting customer needs?
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37.
Have you learned a hobby or leisure activity well enough that others have paid you to do it?
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38.
Have you successfully done work that regularly involved verifying the accuracy of information or the relevance of information to a problem or a situation (for example, investigative work)?
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39.
Have you successfully done work in a setting where the fast pace required employees to assist each other to ensure that quality service or products were provided (for example, worked on an assembly line, in a fast-food restaurant, etc.)?
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40.
Have you broken a sales record or a similar record, regularly exceeded quotas or similar productivity standards, or received formal recognition for doing work that surpassed what was expected (for example, received a certificate of appreciation, bonus, etc.)?
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41.
Have you participated in training classes, workshops, or seminars outside of school that helped you improve your customer service skills?
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42.
Have you received formal recognition for solving a work-related problem (for example, received an award, a letter of commendation, etc.)?
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43.
Since high school, have you received a grade of B or above in oral communication classes (for example, speech, public speaking, theater, etc.) or participated in activities that improved your oral communication skills (for example, training classes, workshops, seminars, debate team, speech club, etc.)?
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44.
Have you successfully done work that only occasionally involved helping others work out their problems (for example, worked as a resident advisor in a dorm, camp counselor, etc.)?
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45.
Do you regularly monitor your progress toward achieving your career goals (for example, by initiating discussions about your career goals with your supervisor, employee counselor, mentor, etc.)?
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46.
Have you successfully done work that regularly involved composing letters or writing reports containing several short paragraphs, such as investigation reports, accident reports, performance evaluations, etc.?
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47.
Have you successfully done work that frequently required you to present nontechnical information at briefings, meetings, conferences, or hearings?
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48.
Have you successfully done work that regularly involved deciding how best to use the strengths of team members (for example, deciding who to assign to various projects, which player to put in each position, etc.)?
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49.
Have you participated in training classes, workshops, or seminars outside of school that helped you improve your teamwork skills?
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50.
Have you successfully done work that regularly involved interacting with people, other than your co-workers, from a foreign country or from different ethnic or cultural backgrounds?
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51.
Have you received formal recognition (for example, received an award, letter of commendation, etc.) or been given certain assignments because of your ability to work well in a group?
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52.
Have you successfully completed a large-scale project (lasting several months or longer) on or ahead of schedule with minimal supervision?
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53.
Have you devised a strategy to overcome a major setback that successfully enabled you to complete a project on time or within budget?
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54.
Have you effectively served on a problem-solving, planning, or goal-setting committee or team?
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55.
Have you successfully taught team-building skills in training classes, workshops, or seminars?
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56.
Have you successfully done work that required extensive on-the-job training?
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57.
Have you successfully worked closely with a client over an extended period of time to complete a project or resolve a problem?
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58.
Have you successfully dealt with a disruption to regular operations in a way that allowed for completion of the work or continuation of a noncritical service?
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59.
Have you participated in training classes, workshops, or seminars outside of school that helped you improve your self-management skills (for example, time management, goal setting, career development, etc.)?
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60.
Have you successfully learned a hobby or leisure activity requiring extensive study or use of complex directions (for example, constructing stereo or computer systems, making stained glass objects, etc.)?
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61.
Have you developed a formal mechanism to learn more about a problem (for example, developed a survey, conducted interviews or focus groups, etc.)?
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62.
Have you written procedures or instructions that others have followed successfully (for example, instruction manuals, survey instructions, training materials, etc.)?
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63.
Have you successfully remained polite and tactful while doing work where one of your primary responsibilities was to handle customer problems or complaints (for example, worked as a customer service representative)?
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64.
Have you successfully done work that involved making personnel decisions (for example, who to hire, promote, or discipline) or deciding how to allocate equipment, materials, staff, etc.?
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65.
Have you received favorable feedback about your ability to provide oral instructions or on-the-job training to others, or about your ability to instruct or coach others in athletic, leisure, or community activities?
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66.
Have you successfully done work that regularly involved interacting or coordinating with people outside of your immediate work group (for example, people from other offices, departments, organizations, etc.)?
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67.
Have you received formal recognition for your ability to work well with others (for example, received a letter of recommendation or appreciation, an excellent performance appraisal rating, etc.)?
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68.
Have you learned a hobby or leisure activity well enough that you have been asked to do it for others on a voluntary basis?
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69.
Have you successfully done work where you played a key role in keeping morale up, fostering team spirit or cooperation, or making a group more productive (for example, worked as a coach, supervisor, campaign manager, etc.)?
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70.
Have you successfully done work that involved deciding which supplies, equipment, or merchandise to purchase for a group or organization?
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71.
Have you successfully done work that often required you to accommodate last minute requests from customers or clients or to provide quality service in situations where timeliness is critical (for example, worked as a courier or travel agent, worked in newspaper publishing, etc.)?
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72.
Have you served on a decision-making board or committee (for example, student governing board, planning board, homeowners' association board, etc.)?
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73.
Have you successfully done work that regularly involved making decisions about disclosure of sensitive or confidential information?
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74.
Have you been requested to take on additional responsibilities because of your ability to manage your own work effectively?
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75.
Have you done work that involved writing brochures, press releases, or speeches?
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76.
Have you successfully written reports that presented facts, findings, logical conclusions, and persuasive arguments (for example, wrote a thesis, briefing papers, policy papers, complex research papers, etc.)?
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77.
Have you often been asked to proofread or edit the writing of others for content, punctuation, spelling, and grammar?
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