- Position Title
- Recreation Fee Clerk
- Agency
- National Park Service
- Announcement Number
- PW-1547-HAVO-23-11680699-DE Opens in new window
- Open Period
- Monday, October 17, 2022 to Monday, October 24, 2022
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a United States Citizen?
For more information, review Employment of U.S Citizens.
For more information, review Employment of U.S Citizens.
3.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
4.
Are you a current or former federal employee displaced from a position in a Federal agency other than the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
5.
Reasonable Accommodations for taking the online assessments are provided on a case-by-case basis only to qualified individuals with a disability covered by the Rehabilitation Act of 1973, as amended, and the Americans with Disabilities Act of 1990, as amended.
Do you have a disability (physical or mental) that you believe will interfere with completing the online assessments and require a Reasonable Accommodation?
Preferences
1.
Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience.
2.
To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.
If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.
If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.
3.
As part of the official duties of this position, the incumbent is required to operate a Government vehicle. As such, applicants are required to have a valid State-issued Driver's License prior to the closing date of the job announcement.
Please note: you will be required to submit a Motor Vehicle Operator's License and Driving Record. You must also submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that disclose all valid driver's licenses, whether current or past, possessed by you.
Please chose the best response option regarding your license status.
Please note: you will be required to submit a Motor Vehicle Operator's License and Driving Record. You must also submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that disclose all valid driver's licenses, whether current or past, possessed by you.
Please chose the best response option regarding your license status.
4.
This is a Career-Seasonal position and subject to release and recall procedures. A permanent career-seasonal position includes all the benefits of permanent employment but does not provide employment on a full year-round basis. As such, selectee will be in a non-pay/non-duty status for at least 2 weeks to 6 months per year based on project requirements or weather conditions. Selectee is guaranteed to work at least 6 months per year but not more than 50 weeks per year, with the work schedule to be determined upon appointment. An employment agreement is required and can be changed annually.
Are you willing to accept a permanent, career seasonal position?
Are you willing to accept a permanent, career seasonal position?
Assessment 1
Minimum Qualification Requirements for Recreation Fee Clerk GS-0503-04
1.
Select the one statement that best describes the education and/or experience that you possess that demonstrates your ability to perform Recreation Fee Clerk work at the GS-04 level or equivalent. Read all responses before making your selection. MARK ONLY ONE RESPONSE. If you leave this question blank you will be rated ineligible. If you do not meet these minimum qualifications, you will be considered not qualified and will not receive consideration for this position.
Handling Money: Having experience collecting and accounting for monies.
Select “Yes” or “No” to the following question(s).
2.
Do you have experience collecting and accounting for monies?
Arithmetic/Mathematical Reasoning - Performs computations such as addition, subtraction, multiplication, and division correctly; solves practical problems by choosing appropriately from a variety of mathematical techniques such as formulas and percentages.
For each item, select the one response that most accurately describes your current level of experience and capability using the scale below.
3.
Using standard mathematical calculations to accurately make change during cash transactions.
4.
Using basic mathematic functions (i.e. addition, subtraction, multiplication, and division) to complete daily reports on sales or other financial information for management.
5.
Collecting cash and other payments in a cost operation (e.g. an entrance station, movie theater, grocery store, restaurant, etc.).
Manages Resources - Selects, acquires, stores, and distributes resources such as materials, equipment, or money.
For each item, select the one response that most accurately describes your current level of experience and capability using the scale below.
6.
Inputting data on accountability records (e.g. Excel spreadsheets) of fee collection transactions.
7.
Checking visitor receipts, tickets or passes to ensure they are valid.
8.
Safeguarding funds collected and/or accountable stock in accordance with established policies and procedures.
9.
Inventorying stock to account for items and/or identify the need to place an order.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
For each item, select the one response that most accurately describes your current level of experience and capability using the scale below.
10.
Serving as a front-line customer service representative greeting customers/visitors, answering questions, and responding to comments and complaints.
11.
Resolving customer or visitor complaints by taking corrective action or referring the issue to a supervisor when appropriate.
12.
Communicating clearly in person, and/or over the phone to provide information to the public or others within the organization.
13.
Answering recurring visitor (or customer) questions while maintaining a professional demeanor.
14.
Providing information to the public about the surrounding recreational opportunities, historic, cultural, or natural resources of interest in the area.
Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
For each item, select the one response that most accurately describes your current level of experience and capability using the scale below.
15.
Demonstrating understanding, courtesy, tact, empathy, concern in handling adversarial, contentious, hostile, or otherwise stressful situations.
16.
Interacting with a diverse public representing a cross-section of the nation and other countries to include different cultures; ages; social, ethnic, and economic groups, etc.
17.
Maintaining courtesy and rapport when handling a high volume of customer and/or visitor contacts.
Technology Application - Uses machines, tools, or equipment effectively; uses computers and computer applications to analyze and communicate information in the appropriate format.
For each item, select the one response that most accurately describes your current level of experience and capability using the scale below.
18.
Operating general computer software programs such as word processing, spreadsheet, or database (e.g., Excel, Access, Word, or similar operating systems).
19.
Effectively using standard office equipment including photocopy machines, scanners, printers, hand-held devices (such as tablets, mobile phones), computers and related computer hardware.
20.
Operating electronic cash register, point-of-sale system, or similar automated system or software to conduct financial transactions.