- Position Title
- IT Specialist (System Administrator)
- Agency
- Indian Health Service
- Announcement Number
- IHS-23-PI-11698451-DE Opens in new window
- Open Period
- Tuesday, October 25, 2022 to Monday, November 7, 2022
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
- you are located in the same local commuting area of the vacancy
- your grade is equivalent to or below the grade level of the vacancy AND
- your last performance rating of record is at least fully successful or the equivalent.
3.
Are you an American Indian/Alaska Native who is enrolled in a federally recognized tribe as defined by the Secretary of Interior? The Indian Health Service gives qualified American Indian/Alaska Natives preference when filling vacancies in accordance with the Indian Preference Act of 1934 (Title 25, USC, Section 472), with approved exceptions.
If eligible, submit a copy of your Bureau of Indian Affairs Form 4432, "Verification of Indian preference for employment in the Bureau of Indian Affairs and the Indian Health Service," that has been completed by authorized tribal or BIA Officials. For more information, review the IHS Indian Preference guidelines: http://www.ihs.gov/jobs/permanentDocs/indianpreference.pdf.
If eligible, submit a copy of your Bureau of Indian Affairs Form 4432, "Verification of Indian preference for employment in the Bureau of Indian Affairs and the Indian Health Service," that has been completed by authorized tribal or BIA Officials. For more information, review the IHS Indian Preference guidelines: http://www.ihs.gov/jobs/permanentDocs/indianpreference.pdf.
4.
Are you a current or former federal employee displaced from a position in a federal agency other than the agency hiring for this position?
If yes, confirm:
If yes, confirm:
- you are located in the same local commuting area of the vacancy
- your grade is equivalent to or below the grade level of the vacancy and
- your last performance rating of record is at least fully successful or the equivalent.
5.
Do you have a severe physical, psychiatric or mental disability that qualifies you for Schedule A Disability appointments?
If eligible, provide proof of disability with appropriate medical documentation, i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist stating your condition and restrictions.
For more information, review USAJOBS Individuals with Disabilities resources.
If eligible, provide proof of disability with appropriate medical documentation, i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist stating your condition and restrictions.
For more information, review USAJOBS Individuals with Disabilities resources.
6.
Political, Schedule C, Non-career SES Appointee: In the last five years, based on the closing date of this announcement, have you been or are you currently an employee in the Executive Branch serving on a political, Schedule C, or Non-career SES appointment? If yes, and you are selected through this vacancy announcement, you may be required to obtain approval by the Office of Personnel Management (OPM) prior to beginning employment.
A political appointee is an appointment made by the President without confirmation by the Senate (5 CFR 213.3102(c)) OR an Assistant position to a top-level Federal official if filled by a person designated by the President as a White House Fellow (5 CFR 213.3102(z)). A Non-career SES appointee is approved by the White House and serves at the pleasure of the appointing official without time limitations. A Schedule C appointee occupies a position excepted from the competitive service by the President, or by the Director, OPM, because of the confidential or policy-determining nature of the position duties.
A political appointee is an appointment made by the President without confirmation by the Senate (5 CFR 213.3102(c)) OR an Assistant position to a top-level Federal official if filled by a person designated by the President as a White House Fellow (5 CFR 213.3102(z)). A Non-career SES appointee is approved by the White House and serves at the pleasure of the appointing official without time limitations. A Schedule C appointee occupies a position excepted from the competitive service by the President, or by the Director, OPM, because of the confidential or policy-determining nature of the position duties.
Preferences
1.
Select the lowest grade you are willing to accept for this position.
Assessment 1
Thank you for your interest in the Information Technology Specialist position with the Indian Health Service. We will evaluate your resume and your responses to this Assessment Questionnaire to determine if you are among the best qualified for this position. Your responses are subject to verification. Please review your responses for accuracy before you submit this questionnaire.
1.
Minimum Qualification, GS-11, Information Technology Specialist
From the descriptions below, select the response that best describes your experience which demonstrates your ability to perform the work of this position at the GS-11 level. Select only one response and do not leave blank.
From the descriptions below, select the response that best describes your experience which demonstrates your ability to perform the work of this position at the GS-11 level. Select only one response and do not leave blank.
2.
Minimum Qualification, GS-12, Information Technology Specialist
From the descriptions below, select the response that best describes your experience which demonstrates your ability to perform the work of this position at the GS-12 level. Select only one response and do not leave blank.
From the descriptions below, select the response that best describes your experience which demonstrates your ability to perform the work of this position at the GS-12 level. Select only one response and do not leave blank.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
3.
Modify computer applications for use in a complex information system composed of multiple systems software/hardware components.
4.
Analyze proposed applications, software routines, or packages to determine appropriate use.
5.
Implement and/or maintain quality assurance processes.
6.
Develop and/or implement information systems security plans and procedures.
7.
Install new hardware or software systems or components ensuring integration with existing systems.
8.
Facilitates in-depth analysis of major information resource management plans and strategies.
9.
Troubleshoot software computing failure to determine if problem exists in hardware or software and take approval action to remedy.
10.
Make recommendations for system replacements and/or upgrades to meet current and future requirements of an organization.
11.
Develop standards and criteria for assessing server performance, availability, capacity and/or configuration problems.
12.
Knowledge of system integration principles, methods, and procedures for installing, integrating, and optimizing information systems components.
13.
Experience designing, documenting, developing, testing, implementing and maintaining new and/or existing network or operating system configurations related to Resource and Patient Management System or other health information system.
14.
Perform information systems testing or validation procedures.
15.
Conduct software analyses regarding compatibility with existing software, implementation costs, etc., to make recommend procurement action to supervisor.
16.
Plan, organize and facilitate team work approach that directly affects the mission of the organization.
17.
Provide technical support to application coordinators and/or users within a large service area with multiple remote sites (i.e. multi-state locations).
18.
Experience maintaining and supporting AIX Unix operating system servers.
19.
Experience maintaining and supporting Microsoft Windows Servers.
20.
Experience installing and supporting InterSystems Cache/Ensemble/HealthShare.
21.
Committed to providing quality customer service.
22.
Communicate tactfully with irate customers to resolve their computer problems/issues.
23.
Employ diplomacy and tact when assisting customers and accessing their needs.
24.
Create and/or maintain documentation for computer systems, applications, programs or databases.
25.
Notify individuals or offices in writing of decisions, problems, or further actions needed.
26.
Establish written procedural and administrative policies.
27.
Develop project plans and work procedures for operations.
28.
Develop and present training on the operation and maintenance of systems and/or applications.
29.
Prepare presentations, project documents, and training materials.
30.
Select the statement that reflects your experience and demonstrated capability using correct English grammar, punctuation and spelling to communicate thoughts, ideas, and information in writing.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
31.
Participate in decision-making sessions with health care professionals and program managers to improve the information technology system.
32.
Constructively and tactfully manage interpersonal conflicts to a mutually acceptable resolution.
33.
Serve as an advisor to other staff members and upper level management on Information Technology matters.
SECTION II.CERTIFICATION OF INFORMATION ACCURACY As previously explained, your responses in this Assessment Questionnaire are subject to evaluation and verification. Later steps in the selection process are specifically designed to verify your responses. Deliberate attempts to falsify information will be grounds for disqualifying you or for dismissing you from employment following acceptance. Please take this opportunity to review your responses to ensure their accuracy.
34.
I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand that any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position.