USA Staffing

For the GS-12, specialized experience is 1 year of experience at the GS-11 level or equivalent interpreting housing program regulations and policies, tracking changes, and responding to various types of inquiries regarding program activities.

Examples of such experience include:
- Conducting studies or reviews relevant to organizational goals and objectives of Federal Housing Administration programs;
- Working on projects and providing progress reports to management of programs that benefit low and moderate income persons;
- Providing technical assistance or training to non-profit entities or external stakeholders engaged in providing Federal Housing Administration programs;
- Performing trend analysis, reporting findings, and written recommendations to management officials for improvements, implementation, and evaluation of program areas.

Select “Yes” or “No” to the following question(s).

1. Do you meet the specialized the specialized experience as described above?

A. Yes

B. No

2. Are you fluent in both the Spanish and English language to communicate orally and in writing?

A. Yes

B. No

3. Select the types of technical investigation and research you have experience conducting.

A. CLEAR based background checks or similar system

B. Real Estate transaction histories

C. Nonprofit ownership and transaction histories

D. The application of FHA policies and regulations on nonprofit activities

E. FHA nonprofit policy compliance related issues

F. None of the above

4. I have planned and performed the following duties as it relates to research and analysis.

A. Conducted research or studies and provided recommendations for needed revisions to submitted nonprofit applications.

B. Consolidated results of analysis of a nonprofit program into an overall report for presentation to management.

C. Participated in the monitoring, tracking and evaluation of operational workload indicators and workload systems.

D. None of the above.

5. Select all the answer(s) that describe your experience identifying and analyzing problems; making logical decisions; and providing solutions.

A. Identified and analyzed problems; distinguished between relevant and irrelevant information to make rational decisions.

B. Used qualitative data and analytical tools in problem solving.

C. Developed policies, regulations, procedures, and plans for meeting the organization's goals and objectives.

D. Independently interpreted and applied statutes and regulations to resolve problems and issues.

E. Prepared and presented analytical information to senior management officials within the organization. Analyses are used to explain or justify decision, conclusions, findings and recommendations.

F. Developed comprehensive material for reports, briefings or meetings of senior management officials on issues.

G. None of the above.

6. Indicate your experience(s) gathering and evaluating information and data.

A. I have applied analytical and evaluating methods and techniques to provide recommendations on technical issues (e.g., researching and analyzing official documents; compiling and charting statistical data; gathering, summarizing and analyzing information for incorporation into final reports; carrying out specified portions or segments of specific projects).

B. I have tracked and monitored completion of office assignments and prepared reports that evaluate results and document any trends.

C. I have conducted analysis, reviews, and studies of operational and administrative programs and processes in order to provide recommended solutions and improvements for the efficiency of the office.

D. I have not performed any of the above tasks.

7. Indicate your experience gathering and evaluating information and conducting trends analysis on data.

A. I have applied analytical and evaluating practices, methods, and techniques to provide recommendations on technical issues (e.g., contributing ideas to objectives, approach, or audit tests, based on research).

B. I have tracked and monitored completion of office assignments and prepared reports that evaluate results and document any trends.

C. I have obtained accurate and sufficient information on audit inquiries and recommended responses based on evaluation of the information.

D. I have conducted analysis, reviews and studies of operational and administrative programs and processes in order to provide recommended solutions and improvements for efficiency.

E. I have not performed any of the above tasks.

8. Select those items that describe work activities you have performed that involved communicating information orally.

A. Advised on the potential benefits and uses of automation to improve the efficiency of administrative support or program operations

B. Advised on the organization, methods, and procedures for providing administrative support systems such as records, communications, directives, forms, files, and documentation

C. Briefed audiences; recommended changes or improvements in organization, staffing, work methods, and procedures

D. Briefed audiences on project status or changes

E. None of the above

9. Please choose the statement that best describes your experience communicating in writing.

A. I have developed and compiled written documents for a wide variety of audiences that required significant editing prior to distribution.

B. I have generated detailed documents that required moderate editing prior to distribution.

C. I have independently generated detailed documents that required little or no editing, and are of a quality suitable for review by senior executives.

D. None of the above.

10. Select one description that best represents your highest level of experience in interacting with various groups and individuals.

A. Experience that involves routinely working with external management officials to resolve issues in a way that reflects a partnership or shared problem solving, such as sharing options and initiating ongoing contacts with managers to foster strong working relationships.

B. Experience that involves routinely working with internal managers to resolve issues and problems that arise on a daily basis. This involves briefing managers on new or revised regulations and discussing policy alternatives.

C. Experience that involves routinely educating, advising, or participating in meetings with groups or individuals when contacted to address issues or problems. This includes developing rapport and establishing credibility to resolve issues that are mutually satisfactory to programs and all parties.

D. Experience that involves explaining agency policy and regulations and providing background of the rationale for such policies, and using negotiating techniques to ensure full compliance.

E. None of the above.

11. Which of the following best describes your proficiency in the use of spreadsheet or database software?

A. I have little or no proficiency in the use of spreadsheet or database software.

B. I am able to use spreadsheet or data base software to track and monitor routine program operations.

C. I am able to use spreadsheet or data base software to analyze routine program trends.

D. I am able to use spreadsheet or data base software to forecast long-range program trends.

E. I am able to use spreadsheet or data base software to track and monitor program delivery and effectiveness.

F. I do not have any experience as described in the choices above.

12. Choose the response(s) that best describe your experiences communicating Housing programs orally to include making presentations; conducting training; briefing executive level managers; and using technology to communicate.

A. I have performed public speaking on controversial issues to large crowds

B. I have developed and provided industry type training

C. I have experience chairing panels or serving as a primary presenter at public forums

D. I have exchanged information with management officials, representatives from local and national housing organizations, state and local governments and the general public

E. I have briefed executive level managers

F. I have used automated techniques to provide training/briefing information

G. None of the above

13. To which audiences have you effectively delivered information?

A. Property owners or real estate developers

B. Property management agents

C. Elected officials (e.g., congressional staff, mayors )

D. Tenants

E. Housing or community development advocacy groups

F. Public housing authorities

G. Lenders

H. Mortgage review boards

I. Grantees

J. Contractors or vendors

K. None of the above

Select “Yes” or “No” to the following question(s).

14. Do you have experience using FHA Connection and P260?

A. Yes

B. No

15. Please explain where in your resume you gained this experience. (limit 250 characters)

16. Please choose the statement(s) that best describe(s) your experience(s) using Microsoft SharePoint (or a similar system).

A. I have experience using Microsoft SharePoint (or a similar system).

B. I have experience using Microsoft SharePoint (or a similar system) to manage lists and libraries.

C. I have experience applying Microsoft SharePoint (or a similar system) to managing data driven processes and evaluating work progress.

D. I have no experience using Microsoft SharePoint (or a similar system).

17. Which of the following do you have experience performing?

A. Providing input into the development, delivery, facilitation, and evaluation of Office training programs and requirements

B. Analyzing compliance of non profit or external/internal stakeholder of FHA programs

C. Developing Housing related training to address the need including curriculum content, program expansion, improvements to the business model and other interventions

D. Coordinating the development of visual materials and other media to educate about and promote an array of programs that benefit low and moderate income persons

E. Developing and monitoring special campaigns to promote programs that benefit low and moderate income persons

F. Approving and re-certifying of non-profits who execute HUD approved outreach and education activities

G. None of the above

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