- Position Title
- Administrative Support Assistant (OA)
- Agency
- Indian Health Service
- Announcement Number
- IHS-23-GP-11730695-ESEP/MP Opens in new window
- Open Period
- Monday, October 2, 2023 to Monday, October 16, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a veteran who separated from active duty under honorable conditions and you:
For more information, review USAJOBS Veterans resources.
- have a rating by the Department of Veterans Affairs showing a compensable service-connected disability of 30% or more OR
- retired from active military service with a service-connected disability rating of 30% or more
For more information, review USAJOBS Veterans resources.
3.
Are you currently employed by the agency hiring for this position?
4.
Are you the parent of an individual who lost his or her life under honorable conditions while serving in the Armed Forces? If yes,
Are you the parent of a service-connected permanently and totally disabled veteran? If yes, confirm
- the spouse of that parent is totally and permanently disabled OR
- the parent, when preference is claimed, is unmarried or, if married, legally separated from his or her spouse
Are you the parent of a service-connected permanently and totally disabled veteran? If yes, confirm
- the spouse of that parent is totally and permanently disabled OR
- the parent, when preference is claimed, is unmarried or, if married, legally separated from his or her spouse
5.
Are you the spouse of a member of the Armed Forces who has been issued orders for a permanent change of station (PCS)? If yes, confirm that you are indicated on the PCS orders; and you
Are you the spouse of a member of the Armed Forces who retired with a disability rating at the time of retirement of 100 percent or the spouse of a member of the Armed Forces who retired or separated from the Armed Forces and has a disability rating of 100 percent from the Department of Veterans Affairs?
-OR-
Are you the un-remarried widow or widower of a member of the Armed Forces killed while in active duty status?
For more information, review USAJOBS Veterans resources..
- have been married to the military member on or prior to the date of your spouse's PCS orders AND
- have not previously been appointed using this authority under these orders.
Are you the spouse of a member of the Armed Forces who retired with a disability rating at the time of retirement of 100 percent or the spouse of a member of the Armed Forces who retired or separated from the Armed Forces and has a disability rating of 100 percent from the Department of Veterans Affairs?
-OR-
Are you the un-remarried widow or widower of a member of the Armed Forces killed while in active duty status?
For more information, review USAJOBS Veterans resources..
6.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
- you are located in the same local commuting area of the vacancy
- your grade is equivalent to or below the grade level of the vacancy AND
- your last performance rating of record is at least fully successful or the equivalent.
7.
Are you a current or former time-limited employee of an Industrial Base Facility or Major Range and Test Facility Base who:
To verify your eligibility, you must provide a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50) and performance appraisal that demonstrates you meet the requirements outlined in Section 1132 of Public Law (P.L.) 114-328.
- Was appointed initially under open competitive examination under subchapter I of chapter 33 of such title to the time-limited appointment;
- Who has served under one or more time-limited appointments by a Defense Industrial Base Facility or the Major Range and Test Facilities Base for a period or periods totaling more than 24 months without a break of 2 or more years; and
- Received performance rating at an acceptable level of performance throughout the period(s), referred to in (2) above.
To verify your eligibility, you must provide a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50) and performance appraisal that demonstrates you meet the requirements outlined in Section 1132 of Public Law (P.L.) 114-328.
8.
Have you completed three years of substantially continuous service immediately before separation from an unlimited, career-type Foreign Service appointment that meets a requirement for career tenure?
-OR-
Have you had service that began with a non-temporary Foreign Service appointment counting towards the 3-year service requirement for career tenure and have been separated within the past 30 days from the career-type appointment in the Foreign Service?
-OR-
Have you had service that began with a non-temporary Foreign Service appointment counting towards the 3-year service requirement for career tenure and have been separated within the past 30 days from the career-type appointment in the Foreign Service?
9.
Are you an American Indian/Alaska Native who is enrolled in a federally recognized tribe as defined by the Secretary of Interior? The Indian Health Service gives qualified American Indian/Alaska Natives preference when filling vacancies in accordance with the Indian Preference Act of 1934 (Title 25, USC, Section 472), with approved exceptions.
If eligible, submit a copy of your Bureau of Indian Affairs Form 4432, "Verification of Indian preference for employment in the Bureau of Indian Affairs and the Indian Health Service," that has been completed by authorized tribal or BIA Officials. For more information, review the IHS Indian Preference guidelines: http://www.ihs.gov/jobs/permanentDocs/indianpreference.pdf.
If eligible, submit a copy of your Bureau of Indian Affairs Form 4432, "Verification of Indian preference for employment in the Bureau of Indian Affairs and the Indian Health Service," that has been completed by authorized tribal or BIA Officials. For more information, review the IHS Indian Preference guidelines: http://www.ihs.gov/jobs/permanentDocs/indianpreference.pdf.
10.
Are you a current or former federal employee displaced from a position in a federal agency other than the agency hiring for this position?
If yes, confirm:
If yes, confirm:
- you are located in the same local commuting area of the vacancy
- your grade is equivalent to or below the grade level of the vacancy and
- your last performance rating of record is at least fully successful or the equivalent.
11.
Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past twelve months?
-OR-
Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past 36 months and is requesting an extension of your non-competitive eligibility due to your military service, status as a full-time student or other experience related to this position?
-OR-
Are you a current or former Peace Corps employee who has completed at least 36 months of continuous service and has been separated from the Peace Corps for less than three years?
If yes, submit a copy of your description of service or other proof of non-competitive eligibility.
If you are a former Peace Corps volunteer or VISTA member who is requesting an extension of your non-competitive eligibility, please also provide the necessary documentation to support your request.
-OR-
Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past 36 months and is requesting an extension of your non-competitive eligibility due to your military service, status as a full-time student or other experience related to this position?
-OR-
Are you a current or former Peace Corps employee who has completed at least 36 months of continuous service and has been separated from the Peace Corps for less than three years?
If yes, submit a copy of your description of service or other proof of non-competitive eligibility.
If you are a former Peace Corps volunteer or VISTA member who is requesting an extension of your non-competitive eligibility, please also provide the necessary documentation to support your request.
12.
Do you have a severe physical, psychiatric or mental disability that qualifies you for Schedule A Disability appointments?
If eligible, provide proof of disability with appropriate medical documentation, i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist stating your condition and restrictions.
For more information, review USAJOBS Individuals with Disabilities resources.
If eligible, provide proof of disability with appropriate medical documentation, i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist stating your condition and restrictions.
For more information, review USAJOBS Individuals with Disabilities resources.
13.
Are you currently employed as a civilian employee in the competitive service in a federal agency other than the agency hiring for this position?
If eligible, submit a copy of your separation Notification of Personnel Action, Standard Form 50 or equivalent personnel action form reflecting your permanent, competitive status.
If eligible, submit a copy of your separation Notification of Personnel Action, Standard Form 50 or equivalent personnel action form reflecting your permanent, competitive status.
- Your Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect career or career-conditional (Tenure 1 or 2) and
- Your Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect your status was in the competitive service (Position Occupied is 1).
14.
Are you a veteran whose latest discharge was under honorable conditions and you:
For more information, review USAJOBS Veterans resources.
- served three or more years of continuous active duty service in the military (NOTE: if released shortly before completing a 3-year tour, you are considered to meet the eligibility) OR
- are entitled to veterans' preference
For more information, review USAJOBS Veterans resources.
15.
Are you a veteran who separated from active duty under honorable conditions and you:
For more information, review USAJOBS Veterans resources.
- recently separated (within the past 3 years)
- are a disabled veteran
- served on active duty during a war, campaign or expedition OR
- received an Armed Forces Service Medal
For more information, review USAJOBS Veterans resources.
Preferences
1.
Select the lowest grade you are willing to accept for this position.
2.
Which hiring plan applies to you and how do you want to be considered for employment? If you are not sure, visit the IHS Jobs Board Which Plan Should I Select.
You will only be considered for those that you select. (Select all that apply)
You will only be considered for those that you select. (Select all that apply)
3.
This position is covered by Public Law 101-630, the Indian Child Protection and Family Violence Protection Act (25 United States Code Chapter 34) requiring contact or control over Indian children. Due to this law, the agency must ensure that persons hired for these positions have not been arrested for or charged with certain crimes involving a child. Responding yes to this question can make you ineligible for employment in this position. You will be contacted if additional information is required. Have you ever been arrested for or charged with a crime involving a child?
4.
This position is covered by Public Law 101-630, the Indian Child Protection and Family Violence Protection Act (25 United States Code Chapter 34) requiring contact or control over Indian children. Due to this law, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes against persons or offenses committed against children. Responding yes to this question makes you ineligible for employment in this position. You will be contacted if additional information is required. Have you ever been found guilty of, or entered a plea of nolo contendere (no contest) or guilty to, any felonious offense, or any two or more misdemeanor offenses under federal, state, or tribal law involving crimes of violence; sexual assault, molestation, exploitation, contact or prostitution; or crimes against persons; or offenses committed against children?
5.
I certify that (1) my responses to questions one and two are made under penalty of perjury, which is punishable by fine under title 18 of the United States Code, or imprisonment of not more than five years, or both; and (2) I have received notice that a criminal check will be conducted. I understand my right to obtain a copy of any criminal history report made available to the Indian Health Service and my right to challenge the accuracy and completeness of any information contained in the report.
Assessment 1
Thank you for your interest in this Administrative Support Assistant (OA) position with the Indian Health Service.
We will evaluate your resume and your responses to this Assessment Questionnaire to determine if you are among the best qualified for this position. Your responses are subject to verification. Please review your responses for accuracy before you submit this questionnaire.
SECTION I. MINIMUM QUALIFICATIONS AND FACTORS.
1.
Minimum Qualification, GS-0303-05
From the descriptions below, select the response that best describes your experience which demonstrates your ability to perform the work of this position at the GS-05. Select only one response and do not leave blank.
From the descriptions below, select the response that best describes your experience which demonstrates your ability to perform the work of this position at the GS-05. Select only one response and do not leave blank.
2.
Minimum Qualification, GS-0303-06
From the descriptions below, select the response that best describes your experience which demonstrates your ability to perform the work of this position at the GS-06. Select only one response and do not leave blank.
From the descriptions below, select the response that best describes your experience which demonstrates your ability to perform the work of this position at the GS-06. Select only one response and do not leave blank.
3.
Minimum Qualification, GS-0303-07
From the descriptions below, select the response that best describes your experience which demonstrates your ability to perform the work of this position at the GS-07. Select only one response and do not leave blank.
From the descriptions below, select the response that best describes your experience which demonstrates your ability to perform the work of this position at the GS-07. Select only one response and do not leave blank.
Select “Yes” or “No” to the following question(s).
4.
Proficiency Requirement
Can you type at least 40 words per minute based on a 5-minute sample with three or fewer errors?
Can you type at least 40 words per minute based on a 5-minute sample with three or fewer errors?
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
5.
Complete standard forms such as training forms and travel orders for office staff.
6.
Make travel arrangements for staff members which includes but not limited to planning itinerary, making hotel accommodations, selecting travel carrier, etc.
7.
Organizes various duties (travel arrangements, maintain credential files, meeting minutes, timekeeping, etc.) to maintain an effective workflow.
8.
Compose letters, inter-office memos, reports, and transmittals ensuring proper grammar, spelling, punctuation, and format.
9.
Act as receptionist for outpatients and visitors.
10.
Communicate with tact whether in person or on the phone to provide customer service.
11.
Relate to people from varied backgrounds and situations; demonstrating sensitivity to individual differences.
12.
Respond to a customer complaint about a product or service and follow through until the problem is resolved.
13.
Respond to routine requests for information readily available from the organization, referring complicated matters to appropriate personnel.
14.
Create and maintain various reports in spreadsheets and databases.
15.
Enter accurate timekeeping information into an automated database system.
16.
Use automated software such as WordPerfect, Windows, Word, etc. to create, copy, edit, and print a variety of documents, tables, and graphs.
17.
Use computer software programs to provide general clerical support.
18.
Develop tracking and reporting tools for program objectives using software such as Excel, Access, or web-based applications.
INSTRUCTIONS:
SECTION II. CERTIFICATION OF INFORMATION ACCURACY
As previously explained, your responses in this Assessment Questionnaire are subject to evaluation and verification. Later steps in the selection process are specifically designed to verify your responses. Deliberate attempts to falsify information will be grounds for disqualifying you or for dismissing you from employment following acceptance. Please take this opportunity to review your responses to ensure their accuracy.
Certification of Information Accuracy
If you fail to answer this question, you will be disqualified from consideration for this position.
19.
I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand that any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position.