Assistant Secretary for Housing-Federal Housing Commissioner Logo
Position Title
Director Program Operations and Customer Service Division
Agency
Assistant Secretary for Housing-Federal Housing Commissioner
Announcement Number
23-HUD-273-P Opens in new window
Open Period
Tuesday, November 29, 2022 to Tuesday, December 13, 2022
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you a surplus or displaced Federal employee eligible under the Career Transition Assistance Plan (CTAP)?  Click CTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.
 
(limit characters)
3. Are you a displaced Federal employee eligible under the Interagency Career Transition Assistance Plan (ICTAP)?  Click ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.
 
(limit characters)
Preferences
1. Are you currently serving or have served in the last five years in a Political Appointment in the Federal Government? (limit characters)
2. If you were born a male after December 31, 1959, and are at least 18 years of age, have you registered with the Selective Service System (select "Not applicable" if this question does not apply to you)? (limit characters)
3. Are you a current Federal employee? (limit characters)
4. If you are, or ever were a Federal civilian employee, indicate the pay plan and grade level or pay band of the highest graded position you have ever held. (limit 250 characters)
Assessment 1
Specialized experience is one year of experience at the GS-13 level, or equivalent, which is directly related to the position as listed in this announcement and has equipped the candidate with the knowledge, skills, and abilities to perform the duties of the position successfully. Specialized experience:

-Monitoring administrative and budget functions; monitoring human resources and procurement functions; assessing training needs of program personnel and developing a plan to provide appropriate training; AND

-Assessing and analyzing performance of a program or office in order to make recommendations to improve performance.
(limit characters)
1. Do you have one year of experience monitoring administrative and budget functions? (limit characters)
2. Make sure experience is clearly documented in your resume. Please give the dates/resume reference when you gained this experience/education so it may be found to ensure you receive proper credit. (limit 250 characters)
3. Do you have one year experience monitoring human resources and procurement functions? (limit characters)
4. Make sure experience is clearly documented in your resume. Please give the dates/resume reference when you gained this experience/education so it may be found to ensure you receive proper credit. (limit 250 characters)
5. Do you have one year of experience assessing training needs of program personnel and developing a plan to provide appropriate training? (limit characters)
6. Make sure experience is clearly documented in your resume. Please give the dates/resume reference when you gained this experience/education so it may be found to ensure you receive proper credit. (limit 250 characters)
7. Do you have one year of experience assessing and analyzing performance of a program or office in order to make recommendations to improve performance? (limit characters)
8. Make sure experience is clearly documented in your resume. Please give the dates/resume reference when you gained this experience/education so it may be found to ensure you receive proper credit. (limit 250 characters)
9. Choose the response(s) that best describe your experiences directing and managing a staff. Select all that apply. (limit characters)
10. Choose the response that best describes your experience creating a high performance culture. (limit characters)
11. Choose the response that best describes your experience. (limit characters)
12. Please select the response that best describes your experience establishing objectives and performance goals, based on changing requirements. (limit characters)
13. Choose the response that best describes your experience communicating with others on complex and controversial issues. (limit characters)
14. Choose the statement(s) that best describes your experience writing technical correspondence and reports. Select all that apply. (limit characters)
15. Choose the statement(s) that describe the communication/briefing skills you have used to present information to varied audiences. Select all that apply. (limit characters)
16. Choose the types of written products you have produced as a regular part of your job. (limit characters)
17. Do you have experience in communication and training, i.e. developing annual training plan, process SF-182s (Authorization, Agreement and Certification of Training) for all HOC employee, conduct skill gaps analysis, procure training contractors, and maintain budget within limits? (limit characters)
18. Select the duties that you have performed. (limit characters)
19. Choose the response that best describes your experience communicating with others on programmatic and technical matters. (limit characters)
20. Do you have experience utilizing automated systems such as PRISM HUD Procurement System, HIHRTS (HUD Integrated Human Resources and Training System) and InCompass (HUD Community Compass Technical Assistance and Capacity Building) to generate reports and data? (limit characters)
21. Do you have experience overseeing procedures for contracting services, to include developing Annual Procurement Plans and ensuring compliance with Federal Acquisition Regulations and appropriation law? (limit characters)
22. Choose the response that best describes your knowledge of working with Single Family Homeownership Center (HOC) programs. (limit characters)
23. Do you have experience overseeing budgets for travel, training, and procurement; developing budget justification; approving funding requests, tracking funds, and maintaining budgets within limits? (limit characters)
24. Do you have experience working with Unions, i.e. drafting official union notifications, responding to union data requests, conducting and leading direct negotiations with Unions to include arbitrations and mediations, and resolving conflicts with the Union? (limit characters)
25. Do you have experience in procurement, overseeing all procurement related actions, entering requisitions in PRISM HUD Procurement System, tracking and maintaining procurement budgets, processing contracting requests for approval, advising CORs (Contract Officer Representatives), and coordinating with contracting officers? (limit characters)