Bonneville Power Administration Logo
Position Title
IT Specialist (Recent Graduate)
Agency
Bonneville Power Administration
Announcement Number
23-BPA-32621-11742860-RG Opens in new window
Open Period
Monday, November 28, 2022 to Thursday, December 8, 2022
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you a recent graduate who has, within the previous two years, completed or will complete by the date indicated in the job announcement, a qualifying Associate's, Bachelors, Masters, Doctorate, professional, vocational or technical degree or certificate program?

Note: Veterans unable to apply within two years of receiving their degree due to military service obligation have up to six years after degree completion to apply.

For more information on eligibility visit: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/students/

Check the REQUIRED DOCUMENTS section in the job announcement for instructions to support your eligibility to apply for this vacancy.
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Preferences
1. Select the lowest grade you are willing to accept for this position. (limit characters)
2. Do any of your relatives work for the agency to which you are applying? If so, please list any applicable names below. Please enter N/A in the text box, if not Applicable. (Include: father, mother, husband, wife, son, daughter, brother, sister, uncle, aunt, first cousin, nephew, niece, father-in-law, mother-in-law, daughter-in-law, brother-in-law, sister-in-law, stepfather, stepmother, stepson, stepdaughter, stepbrother, stepsister, half brother, and half sister).
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3. Instructions: To provide the hiring manager an opportunity to consider your accomplishments, you may submit/attach copies of your performance appraisals and/or incentive award justification as part of your application by uploading these documents into USA Staffing.


All current Federal employees must have at least a fully successful or equivalent performance rating or higher, to be considered for competitive placement. Competitive Federal employees who have a current unacceptable performance rating will be excluded from consideration.
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4. Have you received awards or been recognized as part of your annual performance appraisal for work that was based on one or more of the competencies described in this vacancy announcement? (limit characters)
5. Are you currently serving or have served in the last five (5) years in a Political Appointment in the Federal Government? (limit characters)
6. Please list the title, agency and dates of the appointments (limit characters)
Assessment 1
1. BASIC REQUIREMENT (GS-11 AND BELOW) - Choose one answer that best describes your education and/or experience. (limit characters)
2. In addition to demonstrating IT-related experience in the four competencies, you must meet the specialized experience requirements. Choose one answer that best describes your experience.
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3. In addition to demonstrating IT-related experience in the four competencies, you must meet the specialized experience requirements. Choose one answer that best describes your experience. (limit characters)
4. Under the Pathways Program U.S. Citizens, Non U.S. Citizens and/or Foreign Nationals may be appointed to Internship and Recent Graduate positions. Please identify your citizenship status.
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5. Choose the statement below that best describes your eligibility for the Pathways Recent Graduate Program.
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For the following task statements, please select the option that best describes your training or experience. You must ensure that the level of training or experience claimed is reflected in your resume. If the information cannot be found in your resume, your self-rating will be adjusted accordingly. (limit characters)
6. What is your anticipated graduation date? (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
7. Monitor network and systems performance to troubleshoot minor problems.
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8. Analyze reports to identify deficiencies in operating system parameters and make recommendations to the senior specialist.
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9. Assist in updating manuals, instructions, or operating procedures to ensure current standards.
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10. Maintain firewall and other security services to ensure the confidentiality, integrity, and availability of systems, networks, and data.
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11. Maintain network services such as Dynamic Host Configuration Protocol (HCP), Domain Name Server (DNS), or directory services to anticipate problems.
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12. Analyze existing systems to determine whether or not enhancement opportunities exist based on advances in technology.
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13. Test local and wide area network implementations for a Microsoft Windows hardware and software infrastructure to ensure network compatibility.
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14. Gather information from end-users to diagnose and resolve technical hardware or software problems.
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15. Communicate technical problems to the appropriate senior employee, supervisor, or manager.
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16. Communicate technical systems or software information to non-technical internal customers so that information is clearly understood.
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17. Educate end-users on new developments, product upgrades, or emerging technologies.
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18. Research technical manuals and operating procedures to resolve computer equipment or software problems.
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19. Participate in the resolution of technical problems to maintain operating systems or compatible hardware.
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20. Participate in a web application interface design to ensure design development meets the organization's functional needs.
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21. Maintain software applications to ensure they meet technical and functional requirements.
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22. Assist in the execution of the life cycle change process of applications to meet customer functional requirements.
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23. Use support databases to track customer or software problems.
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24. Review customer support issues to identify possible trends or patterns.
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25. Follow up on customer inquiries and requests for IT assistance to ensure problems or issues are resolved.
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26. Provide guidance and training to customers to assist in accessing network or systems services.
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27. Assist customers in accessing network or systems services.
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28. If you selected E in response to any question above, indicate where in your resume the information can be found to support your answer (identify by job title and dates). In order to receive credit, please be sure that your resume provides adequate details to support your answer or your response will be adjusted accordingly. (Maximum length of 250 characters):
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