- Position Title
- Staff Assistant
- Agency
- Assistant Secretary for Public and Indian Housing
- Announcement Number
- 23-HUD-308-P Opens in new window
- Open Period
- Wednesday, December 14, 2022 to Wednesday, December 28, 2022
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a surplus or displaced Federal employee eligible under the Career Transition Assistance Plan (CTAP)? Click CTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.
3.
Are you a displaced Federal employee eligible under the Interagency Career Transition Assistance Plan (ICTAP)? Click ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.
4.
Reasonable Accommodations for taking the online assessments are provided on a case-by-case basis only to qualified individuals with a disability covered by the Rehabilitation Act of 1973, as amended.
Do you have a disability (physical or mental) that you believe will interfere with completing the online assessments and require a Reasonable Accommodation?
Preferences
1.
Select the location(s) you want to be considered for. You must choose at least one location.
2.
Would you accept a term appointment?
3.
Are you currently serving or have served in the last five years in a Political Appointment in the Federal Government?
4.
If you were born a male after December 31, 1959, and are at least 18 years of age, have you registered with the Selective Service System (select "Not applicable" if this question does not apply to you)?
5.
Are you a current Federal employee?
6.
If you are, or ever were a Federal civilian employee, indicate the pay plan and grade level or pay band of the highest graded position you have ever held.
(limit 250 characters)
Assessment 1
. For the GS-09, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service.
Specialized experience for this position includes:
- Screening emails/callers/visitors and referring correspondence to appropriate area.; AND
- Assisting in creating or updating office policies and procedures.; AND
- Creating and reviewing office correspondence for correct grammar, punctuation, format, and writing style in a database or other electronic system.; AND
- Assisting with program reviews, preparation of training needs, as well as assisting with special assignment plan of actions
OR Education
You may substitute education for specialized experience as follows: master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related.
OR COMBINATION: You may qualify on a combination of education and experience. To combine education and experience, the total percentage of experience at the required grade level compared to the specialized experience requirement, as well as the percentage of completed education compared to the educational requirement must equal at least 100 percent. Only graduate level education in excess of the first 18 semester hours (27 quarter hours) may be combined to be considered for qualifying education.
Specialized experience for this position includes:
- Screening emails/callers/visitors and referring correspondence to appropriate area.; AND
- Assisting in creating or updating office policies and procedures.; AND
- Creating and reviewing office correspondence for correct grammar, punctuation, format, and writing style in a database or other electronic system.; AND
- Assisting with program reviews, preparation of training needs, as well as assisting with special assignment plan of actions
OR Education
You may substitute education for specialized experience as follows: master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related.
OR COMBINATION: You may qualify on a combination of education and experience. To combine education and experience, the total percentage of experience at the required grade level compared to the specialized experience requirement, as well as the percentage of completed education compared to the educational requirement must equal at least 100 percent. Only graduate level education in excess of the first 18 semester hours (27 quarter hours) may be combined to be considered for qualifying education.
1.
GS-9-Select the answer that best describes your experience and/or education as it directly relates to the Qualifications Section of the Vacancy Announcement.
2.
Please specify where you have documented the above experience in your resume. (Indicate place of employment, job title, and length of time performing the duties.) If you answered NO to the previous question, please type N/A.
3.
. Please identify the software applications in which you are proficient in preparing reports, spreadsheets, or detailed documents. Your response must be reflected in your resume. Choose all that apply.
4.
Choose the statement that best describes your experience with automated systems.
5.
Which statement best describes your highest level of experience utilizing core Microsoft Office software programs like Word, Outlook, Excel, and PowerPoint or similar software programs?
6.
Choose all of the automated systems you have experience using. Select all that apply.
7.
Choose the statement that best describes your experience responding to customer requests for service/information, resolving customer complaints/problems, explaining procedures, following up on work performed and ensuring a high level of customer satisfaction.
8.
Which of the following types of customer inquiries have you performed via the telephone with a customer as part of your job duties? Choose all that apply.
9.
Which statement best describes your experience in dealing with difficult customers?
10.
Regarding your experience of preparing and coordinating a variety of written materials necessary for the ongoing operation of an office, which of the following do you have experience performing as part of your job duties? Choose all that apply.
11.
From the list below, select the one that best describes your experience in working with schedules and deadlines.
12.
Choose the statement that best describes your experience interpreting written information and instructions, and using judgment in applying procedures.
13.
Choose the statement that best describes your experience composing written communications, including the responsibility and accountability for accurate content, grammar, spelling, appropriate tone and format.
14.
Select the response that best describes your highest level of experience with filing systems.