- Position Title
- Veterans Service Representative (Rating)
- Agency
- Veterans Benefits Administration
- Announcement Number
- DHA-11770687-23-CB Opens in new window
- Open Period
- Sunday, December 18, 2022 to Friday, March 3, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- your grade is equivalent to or below the grade level of the vacancy; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
3.
Are you a current or former federal employee displaced from a position in a federal agency other than the Department of Veterans Affairs? If yes, confirm:
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
Preferences
1.
Select the location(s) you want to be considered for. You must choose at least one location. You may only select up to 1 location(s).
2.
Select the lowest grade you are willing to accept for this position.
3.
Which of the following items describes your current or recent (within the last five years) political appointee service?
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
4.
Do you acknowledge that this position is not a remote worker position.
Assessment 1
1.
From the descriptions below, please select the statement that best describes how you meet the education and/or experience requirement for this position at the GS-09 level.
2.
From the descriptions below, please select the one response that best describes how you meet the education and/or experience requirement for this position at the GS-10 level.
3.
From the descriptions below, please select the one response that best describes how you meet the minimum qualifications for the Veterans Service Representative (Rating) , GS-0996-11 position.
Select “Yes” or “No” to the following question(s).
4.
To qualify for the Veterans Service Representative (Rating), GS-0996-12 position you must have at least one year of full-time specialized experience comparable in scope and responsibility to the GS-11 grade level in the Federal service (obtained in either the public or private sectors). This experience must include: 1) Using federal or state laws pertaining to compensation, pension to accurately rate claims; and 2) Working with disability charts or rating schedules, innumerable disabilities, and various percentages of evaluations for disabilities to verify benefit claims; and 3) Comparing medical reports and other evidence to the rating schedule to make sound rating decisions. Examples of specialized experience include experience gained in the development, examination, investigation, adjudication, or authorization of claims for disability compensation, disability pension, death compensation, death pension, and life insurance benefits. Specialized experience may have been gained in the practice of law or working in a federal or state agency, insurance company, retirement disability, or disability insurance program (This experience must be well documented in your resume or application package).
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
5.
Interpret and apply laws, regulations, policies standards or procedures to specific issues related to claim decisions.
6.
Review documents from various sources to determine if documents are incomplete or if additional information is needed to make a final determination.
7.
Analyze factors present in a situation to determine the value and weight of evidence and its relevance to the claimant's situation for preexistent disabilities, presumptions of soundness, incubation periods, endemic areas, chronic constitutional diseases, developmentary abnormalities, credibility of evidence, and static levels.
8.
Make a formal determination after considering the medical, public, and legal evidence.
9.
Exercise knowledge of federal laws pertaining to agency regulations and procedures that implement these laws to rate claims.
10.
Explain and defend a judgment made regarding determinations to a diverse group of people.
11.
Execute a quick decision where the consequences were critical.
12.
Participate in meetings, seminars, and workshops to lend expertise in developing staff and subordinates' skills.
13.
Promote a culture that supports others and the organizational mission.
14.
Manage a large workload under time pressure while maintaining self-control.
15.
Complete work according to established timeframes and standards.
16.
Collaborate efforts with various individuals, organizations, federal, state, and local agencies to assist with obtaining or clarifying information required.
17.
Inform claimants, coworkers, and stakeholders of your rating conclusions in writing and/or verbally. Include all relevant factors in your evaluation, as well as the reasoning and underlying principles.
18.
When composing, which may include technical information acceptable for the target audience, use proper English grammar, punctuation, and spelling.
19.
Explain technical information, answer specific questions, and provide clarification to a diverse audience regarding claimant's application and/or claim.
20.
Communicate information on a formal basis to a variety of individual with varying levels of knowledge and understanding, both internal and external to the organization.
21.
Instruct subordinates on rules and regulations to initiate actions to obtain all required evidence to support decisions.
22.
Perform analysis of documents to assure that proper application of final determinations is compliant with applicable regulatory laws, agency guidelines, policies, and procedures.