- Position Title
- Veterans Service Representative (VSR)
- Agency
- Veterans Benefits Administration
- Announcement Number
- DHA-11770942-23-CB Opens in new window
- Open Period
- Sunday, December 18, 2022 to Friday, March 3, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- your grade is equivalent to or below the grade level of the vacancy; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
3.
Are you a current or former federal employee displaced from a position in a federal agency other than the Department of Veterans Affairs? If yes, confirm:
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
Preferences
1.
Select the location(s) you want to be considered for. You must choose at least one location. You may only select up to 1 location(s).
2.
Select the lowest grade you are willing to accept for this position.
3.
Which of the following items describes your current or recent (within the last five years) political appointee service?
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
4.
Do you acknowledge that this position is not a remote worker position.
Assessment 1
1.
From the descriptions below, please select the statement that best describes how you meet the education and/or experience requirement for this position at the GS-07 level.
2.
From the descriptions below, please select the statement that best describes how you meet the education and/or experience requirement for this position at the GS-09 level.
3.
From the descriptions below, please select the one response that best describes how you meet the education and/or experience requirement for this position at the GS-10 level.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
4.
Review records, medical evidence, and testimonies to determine benefit eligibility.
5.
Analyze, develop, and request evidence for claims requiring a decision.
6.
Review claims cases to ensure readiness for adjudication and adherence to associated laws, statutes, and rulings.
7.
Utilize various electronic data processing (EDP) systems to input, process, monitor, record, maintain, and adjudicate claims-related data.
8.
Request missing or additional documentation from a variety of sources for claims requiring adjudication.
9.
Verbally communicate with veterans and/or their representatives to address their claims questions or concerns.
10.
Prepare claim forms and related paperwork for complicated and delicate cases.
11.
Communicate in writing with veterans and/or their representatives to address their claims questions or concerns.
12.
Analyze, develop, and/or adjudicate a variety of appeals.
13.
Make special determinations relating to administrative decisions (i.e., qualifying military service, dependence, evaluation of income evidence, policies and calculate claim amounts, and character of discharge, etc.)
14.
Determine necessity for and type of medical (re)examinations, evaluations, and opinions to ensure all claim evidence is present.
15.
Apply critical thinking skills such as reasoning, logic, and judgment to solve a variety of coverage related matters.