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Thank you for your interest in applying for this position. Your responses to the following questions supplement the information provided in your resume.
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To qualify for this position, you must meet the qualification requirements outlined below:
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QUALIFICATION REQUIREMENTS:
GS-7 LEVEL: To be eligible for this position at this grade level, you must meet one of the following requirements.
SPECIALIZED EXPERIENCE: Specialized experience for this position must have been in an IT field or work where the primary concern was the subject matter of the IT application. The assignments must have shown completion of the following, or the equivalent: Interviewing subject-matter personnel to get facts regarding work processes, and synthesizing the resulting data into charts showing information flow; operating computer consoles where this involved choosing from among various procedures in responding to machine commands or unscheduled halts; scheduling the sequence of programs to be processed by computers where alternatives had to be weighed with a view to production efficiency; preparing documentation on cost/benefit studies where this involved summarizing the material and organizing it in a logical fashion; working directly with customers in obtaining information needed to establish or change accounts; translating detailed logical steps developed by others into language codes that computers accept where this required understanding of procedures and limitations appropriate to use of a programming language.
OR
EDUCATION: 1 full academic year of graduate education at an accredited college or university in computer science, engineering, information science, information systems management, mathematics, operations research, statistics or technology management
OR 1 full academic year of graduate education in one or more of the fields identified above that required the development or adaption of applications, systems or networks.
OR
Superior Academic Achievement may be met by having a bachelor's degree, with one of the following: A GPA of 2.95 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.45 or higher on a 4.0 scale for all courses in the major field of study or those courses in the major completed in the last 2 years of study, or rank in the upper one third of the class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies. Note: Grade point averages should be rounded to one decimal point. For example, 2.95 is rounded to 3.0, and 2.94 is rounded to 2.9. If more than 10 percent of your undergraduate course work (credit hours) was taken on a pass/fail or similar basis, your claim must be based on class standing or membership in an Honor Society.
OR
COMBINATION OF EXPERIENCE AND EDUCATION At least 1 year of combined graduate education and experience as defined in paragraphs above
GS-9 LEVEL: To be eligible for this position at this grade level, you must meet one of the following:
SPECIALIZED EXPERIENCE: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-7 grade level in the Federal service. Specialized experience for this position includes: Experience in an IT field or work where the primary concern was the subject matter of the IT application. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; Planning the sequence of actions necessary to accomplish the assignment; and Personal responsibility for at least a segment of the overall project.
OR
EDUCATION: A master's or equivalent graduate degree or two full years of progressively higher-level graduate education leading to a master's or equivalent graduate degree in computer science, engineering, information science, information systems management, mathematics, statistics, operations research, engineering or technology management. OR A master's or equivalent graduate degree or two full years of progressively higher-level graduate education leading to a master's or equivalent graduate degree in one or more of the fields identified above that provided a minimum of 24 semester hours in the development or adaptation of applications, systems or networks.
OR
COMBINATION OF EXPERIENCE AND EDUCATION: At least 1 year of combined graduate education and experience as defined in paragraphs above
GS-11 LEVEL: To be eligible for this position at this grade level, you must meet one of the following:
SPECIALIZED EXPERIENCE: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-9 grade level in the Federal service. Specialized experience for this position includes: Experience that demonstrated an accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, assignments would show experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Must have been in an IT field or work where the primary concern was the subject matter of the IT application. The assignments must have shown completion of the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; adaptation of guidelines or precedents to the needs of the assignment. OR
EDUCATION: You may substitute education for specialized experience as follows: a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to a Ph.D. OR equivalent doctoral degree in computer science, information science, information systems management, mathematics, statistics, operations research, engineering or technology management; OR equivalent doctoral degree in one or more of the fields identified above that provided a minimum of 24 semester hours in the development or adaptation of applications, systems or networks. OR
COMBINATION OF EXPERIENCE AND EDUCATION At least 1 year of combined graduate education and experience as defined in paragraphs above.
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GS-12 LEVEL: You must have one year of specialized experience at a level of
difficulty and responsibility equivalent to the GS-11 grade level in the Federal service.
SPECIALIZED EXPERIENCE: Specialized experience for this position includes: Experience that demonstrates accomplishment of computer project assignments that required a wide range of knowledge of computer requirements and techniques pertinent to the position to be filled. This knowledge is generally demonstrated through assignments that required the ability to analyze a number of alternative approaches in the process of advising management concerning major aspects of IT system design. This would include defining what system interrelationships must be considered, or what operating mode, system software, and/or equipment configuration is most appropriate for a given project. In addition to the above you must meet the requirements below: Leading teams that design and develop agency-wide applications; review and approve technical requirements for projects; develop project plans; provide technical guidance to team members; serve as primary liaison between customers and vendors and IT management throughout the development process; planning and coordinating agency wide implementation of process improvement methods and concepts to improve the quality of software products; serve as the principal advocate within the agency for the application of process improvement concepts and practices; consult with senior specialists and IT managers throughout the agency in the implementation of process improvement practices.
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1.
SPECIALIZED EXPERIENCE GS-7 LEVEL:
Which of the following is true about your education and/or experience?
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2.
TIME-IN-GRADE REQUIREMENTS GS-7: Under merit promotion procedures, Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F. Time is credited based on calendar time served in a grade, regardless of the number of days or hours worked. If you currently hold or have previously held a position at the same (or equivalent) or higher grade/level in the Federal government as of this announcement, you will meet the TIME IN GRADE REQUIREMENTS.
Please select the response that best describes your time in grade.
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3.
QUALIFICATION REQUIREMENTS:
SPECIALIZED EXPERIENCE GS-9 LEVEL:
Which of the following is true about your education and/or experience?
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4.
TIME-IN-GRADE REQUIREMENTS GS-9: Under merit promotion procedures, Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F. Time is credited based on calendar time served in a grade, regardless of the number of days or hours worked. If you currently hold or have previously held a position at the same (or equivalent) or higher grade/level in the Federal government as of this announcement, you will meet the TIME IN GRADE REQUIREMENTS.
Please select the response that best describes your time in grade.
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5.
QUALIFICATION REQUIREMENTS:
SPECIALIZED EXPERIENCE GS-11 LEVEL:
Which of the following is true about your education and/or experience?
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6.
TIME-IN-GRADE REQUIREMENTS GS-11: Under merit promotion procedures, Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F. Time is credited based on calendar time served in a grade, regardless of the number of days or hours worked. If you currently hold or have previously held a position at the same (or equivalent) or higher grade/level in the Federal government as of this announcement, you will meet the TIME IN GRADE REQUIREMENTS.
Please select the response that best describes your time in grade.
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7.
SPECIALIZED EXPERIENCE GS-12:
Which of the following is true about your specialized experience?
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8.
TIME-IN-GRADE REQUIREMENTS GS-12: Under merit promotion procedures, Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F. Time is credited based on calendar time served in a grade, regardless of the number of days or hours worked. If you currently hold or have previously held a position at the same (or equivalent) or higher grade/level in the Federal government as of this announcement, you will meet the TIME IN GRADE REQUIREMENTS.
Please select the response that best describes your time in grade.
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Select “Yes” or “No” to the following question(s).
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9.
Do you have experience leading teams that design and develop agency-wide applications; review and approve technical requirements for projects; develop project plans; provide technical guidance to team members?
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10.
Do you have experience serving as primary liaison between customers and vendors and IT management throughout the development process; planning and coordinating agency wide implementation of process improvement methods and concepts to improve the quality of software products?
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11.
Do you have experience serving as the principal advocate within the agency for the application of process improvement concepts and practices; consult with senior specialists and IT managers throughout the agency in the implementation of process improvement practices?
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12.
What is your highest level of experience providing assistance to co-workers?
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13.
How have you been involved in the improvement of your work processes (i.e., best practices)?
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14.
What is your highest level of involvement in the improvement of your work processes?
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15.
Which of the following best describes your level of involvement with IRS procedures?
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16.
What is your highest level of experience with Information Technology Infrastructure Library (ITIL)?
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17.
Which of the following describes your experience maintaining IT Systems environment?
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18.
What is your highest level of experience with Information Technology?
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19.
What is your highest level of experience providing technical information verbally?
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20.
What is your highest level of experience preparing written IT technical documents?
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21.
Which best describes your experience working a customer request?
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22.
Which best describes your experience evaluating and integrating customer requests within a project?
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23.
Which best describes your highest level of experience giving formal IT related presentations that are tailored to the level of the audience?
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24.
What is your experience documenting lessons learned for a project?
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25.
Which of the following best describes your experience determining activities required to complete an IT task or request?
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26.
Please select the Information Technology (IT) security tasks pertaining to your work experience.
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27.
Which of the following best describes your experience managing your workload?
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28.
Which of the following areas of project management experience do you have?
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29.
What roles have you played in project leadership?
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Select “Yes” or “No” to the following question(s).
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30.
To qualify for this position and receive full credit for your relevant experience you must list the month/year and number of hours worked for experience listed on your resume. Your resume must support your responses to the questions. Do you understand that failure to provide sufficient evidence in your resume may result in a "not qualified determination?
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31.
I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand if I make an intentional false statement or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position.
Failure to agree or respond to the statement below will disqualify you from further consideration for the position. Select the most appropriate response below.
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