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INSTRUCTIONS: Thank you for your interest in applying for this position. Your responses to the following questions supplement the information provided in your resume.
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QUALIFICATION REQUIREMENTS:
BASIC REQUIREMENTS GS-5 AND All GRADES:
Experience must include Information Technology (IT) related experience that demonstrates each of the following four competencies: 1) Attention to Detail, 2) Customer Service, 3) Oral Communication and 4) Problem Solving.
GS-7 LEVEL: To be eligible for this position at this grade level, you must meet one of the following requirements.
SPECIALIZED EXPERIENCE: Specialized experience for this position must have been in an IT field or work where the primary concern was the subject matter of the IT application. The assignments must have shown completion of the following, or the equivalent: Interviewing subject-matter personnel to get facts regarding work processes, and synthesizing the resulting data into charts showing information flow; operating computer consoles where this involved choosing from among various procedures in responding to machine commands or unscheduled halts; scheduling the sequence of programs to be processed by computers where alternatives had to be weighed with a view to production efficiency; preparing documentation on cost/benefit studies where this involved summarizing the material and organizing it in a logical fashion; working directly with customers in obtaining information needed to establish or change accounts; translating detailed logical steps developed by others into language codes that computers accept where this required understanding of procedures and limitations appropriate to use of a programming language.
OR
EDUCATION: 1 full academic year of graduate education at an accredited college or university in computer science, engineering, information science, information systems management, mathematics, operations research, statistics or technology management
OR 1 full academic year of graduate education in one or more of the fields identified above that required the development or adaption of applications, systems or networks.
OR
Superior Academic Achievement may be met by having a bachelor's degree, with one of the following: A GPA of 2.95 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.45 or higher on a 4.0 scale for all courses in the major field of study or those courses in the major completed in the last 2 years of study, or rank in the upper one third of the class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies. Note: Grade point averages should be rounded to one decimal point. For example, 2.95 is rounded to 3.0, and 2.94 is rounded to 2.9. If more than 10 percent of your undergraduate course work (credit hours) was taken on a pass/fail or similar basis, your claim must be based on class standing or membership in an Honor Society.
OR
COMBINATION OF EXPERIENCE AND EDUCATION At least 1 year of combined graduate education and experience as defined in paragraphs above
GS-9 LEVEL: To be eligible for this position at this grade level, you must meet one of the following:
SPECIALIZED EXPERIENCE: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-7 grade level in the Federal service. Specialized experience for this position includes: Experience in an IT field or work where the primary concern was the subject matter of the IT application. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; Planning the sequence of actions necessary to accomplish the assignment; and Personal responsibility for at least a segment of the overall project.
OR
EDUCATION: A master's or equivalent graduate degree or two full years of progressively higher-level graduate education leading to a master's or equivalent graduate degree in computer science, engineering, information science, information systems management, mathematics, statistics, operations research, engineering or technology management. OR A master's or equivalent graduate degree or two full years of progressively higher-level graduate education leading to a master's or equivalent graduate degree in one or more of the fields identified above that provided a minimum of 24 semester hours in the development or adaptation of applications, systems or networks.
OR
COMBINATION OF EXPERIENCE AND EDUCATION: At least 1 year of combined graduate education and experience as defined in paragraphs above
GS-11 LEVEL: To be eligible for this position at this grade level, you must meet one of the following:
SPECIALIZED EXPERIENCE: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-9 grade level in the Federal service. Specialized experience for this position includes: Experience that demonstrated an accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, assignments would show experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Must have been in an IT field or work where the primary concern was the subject matter of the IT application. The assignments must have shown completion of the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; adaptation of guidelines or precedents to the needs of the assignment. OR
EDUCATION: You may substitute education for specialized experience as follows: a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to a Ph.D. OR equivalent doctoral degree in computer science, information science, information systems management, mathematics, statistics, operations research, engineering or technology management; OR equivalent doctoral degree in one or more of the fields identified above that provided a minimum of 24 semester hours in the development or adaptation of applications, systems or networks. OR
COMBINATION OF EXPERIENCE AND EDUCATION At least 1 year of combined graduate education and experience as defined in paragraphs above.
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GS-12 LEVEL: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service.
SPECIALIZED EXPERIENCE: Specialized experience for this position includes: Experience that demonstrates accomplishment of computer project assignments that required a wide range of knowledge of computer requirements and techniques pertinent to the position to be filled. This knowledge is generally demonstrated through assignments that required the ability to analyze a number of alternative approaches in the process of advising management concerning major aspects of IT system design. This would include defining what system interrelationships must be considered, or what operating mode, system software, and/or equipment configuration is most appropriate for a given project.In addition to the above you must meet the requirements below:
At this level you must have experience serving as a local area network (LAN) trainer and/or assisting others with agency-wide LAN systems; Identifying and controlling all LAN hardware and software configuration; Developing technical standards and procedures for LAN development, implementation, and management; Establishing performance management metrics; Evaluating overall LAN performance against relevant standards; and Providing technical advice and consultation to LAN administrators throughout the agency.
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1.
QUALIFICATION REQUIREMENTS:
SPECIALIZED EXPERIENCE GS-7 LEVEL:
Please tell us which is true about your education and/or experience?
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2.
TIME-IN-GRADE REQUIREMENTS Level 7: Under merit promotion procedures, Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F. Time is credited based on calendar time served in a grade, regardless of the number of days or hours worked. If you currently hold or have previously held a position at the same (or equivalent) or higher grade/level in the Federal government as of this announcement, you will meet the TIME IN GRADE REQUIREMENTS.
Please select the response that best describes your time in grade.
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3.
QUALIFICATION REQUIREMENTS:
SPECIALIZED EXPERIENCE GS-9 LEVEL:
Which of the following is true about your education and/or experience?
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4.
TIME-IN-GRADE REQUIREMENTS GS-9: Under merit promotion procedures, Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F. Time is credited based on calendar time served in a grade, regardless of the number of days or hours worked. If you currently hold or have previously held a position at the same (or equivalent) or higher grade/level in the Federal government as of this announcement, you will meet the TIME IN GRADE REQUIREMENTS.
Please select the response that best describes your time in grade.
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5.
QUALIFICATION REQUIREMENTS:
SPECIALIZED EXPERIENCE GS-11 LEVEL:
Which of the following is true about your education and/or experience?
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TIME-IN-GRADE REQUIREMENTS GS-11: Under merit promotion procedures, Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F. Time is credited based on calendar time served in a grade, regardless of the number of days or hours worked. If you currently hold or have previously held a position at the same (or equivalent) or higher grade/level in the Federal government as of this announcement, you will meet the TIME IN GRADE REQUIREMENTS.
Please select the response that best describes your time in grade.
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7.
Specialized Experience GS-12:
Which of the following is true about your experience?
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TIME-IN-GRADE REQUIREMENTS GS-12: Under merit promotion procedures, Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F. Time is credited based on calendar time served in a grade, regardless of the number of days or hours worked. If you currently hold or have previously held a position at the same (or equivalent) or higher grade/level in the Federal government as of this announcement, you will meet the TIME IN GRADE REQUIREMENTS.
Please select the response that best describes your time in grade.
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Select “Yes” or “No” to the following question(s).
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9.
Do you have experience serving as a local area network (LAN) trainer and/or assisting others with agency-wide LAN systems; Identifying and controlling all LAN hardware and software configuration?
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Do you have experience developing technical standards and procedures for LAN development, implementation, and management; Establishing performance management metrics; Evaluating overall LAN performance against relevant standards; and Providing technical advice and consultation to LAN administrators throughout the agency?
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11.
Which statement best describes your experience working on a team to implement a necessary process improvement or change?
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12.
Which of the following best describes your experience negotiating with and/or persuading team members to accept recommendations on issues within your own work group?
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13.
Which statement best describes your experience delivering audience appropriate presentations?
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14.
Which of the following applications have you used to create a working document.
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15.
Which tools have you used as a first step in determining whether two devices have established network connectivity?
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16.
Select the statement that best describes your technical experience identifying network vulnerability, risk and implementing effective solutions to resolve IT systems and network security issues.
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17.
Which of the following best describes your experience with the methodology and procedures to protect corporate IT assets and data and ensure their availability, authentication, confidentiality and integrity?
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18.
Which of the following experiences do you have?
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19.
Which of the following tasks have you performed as a team member in a professional environment?
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20.
Which of the following experiences do you have?
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21.
Which statement best describes your experience working on a team to implement a necessary process improvement or plan change?
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22.
Which statement best describes your experience working on a team to implement a necessary process improvement or plan change?
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23.
Which of the following applications have you used?
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24.
Which of the following describes your experience managing and adapting time and workload?
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25.
Which of the following best describes your experience negotiating with and persuading management to accept recommendations on issues?
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26.
Which of the following types of enterprise network infrastructures do you have experience designing and implementing at the enterprise level?
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27.
Which of the following network tools have you used for capacity/application troubleshooting and analysis?
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28.
Do you have any of the following IT certifications?
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29.
Which of the following tasks have you performed independently in a professional environment?
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30.
Which of the following Information Technology Network Service experiences do you have?
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31.
Which statement best describes your experience delivering audience appropriate presentations?
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32.
Which of the following best describes your experience working with management/engineering personnel in any of the following: conducting design meetings, installations or supervising their implementation?
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33.
Which of the following best describes your experience evaluating Information Technology needs, determining, and implementing the appropriate solution?
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34.
Which of the following describes your experience evaluating IT needs:
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35.
Which of the following describes your experience in the field of network security in support of ensuring the integrity of the network and network connected corporate IT assets?
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36.
Which of the following types of enterprise network protocols do you have experience in?
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37.
To qualify for this position and receive full credit for your relevant experience you must list the month/year and number of hours worked for experience listed on your resume. Your resume must support your responses to the questions. Do you understand that failure to provide sufficient evidence in your resume may result in a "not qualified" determination?
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38.
I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position.
Failure to agree or respond to the statement below will disqualify you from further consideration for the position. Select the most appropriate response below.
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