Veterans Health Administration Logo
Position Title
Intermediate Care Technician
Agency
Veterans Health Administration
Announcement Number
CBTD-11777917-23-JES Opens in new window
Open Period
Thursday, December 22, 2022 to Tuesday, January 17, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • your grade is equivalent to or below the grade level of the vacancy; AND, 
  • your last performance rating of record is at least fully successful or the equivalent.

For more information, review the USAJOBS Help Center.

To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
3. Are you a current or former federal employee displaced from a position in a federal agency other than the Department of Veterans Affairs?  If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
  • your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.

To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
Preferences
1. Which of the following items describes your current or recent (within the last five years) political appointee service?

If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
(limit characters)
Resume Reminder- Your resume must include the following information for each job listed:
  • Job title Duties (be as detailed as possible)
  • Month & year start/end dates (e.g. June 2007 to April 2008)
  • Full-time or part-time status (include hours worked per week)
  • Series and Grade, if applicable, for all Federal positions you have held
Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.

Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.
(limit characters)
Veterans' Preference Documentation Reminder: In order to receive appropriate consideration, you should submit proper documentation if you are claiming eligibility for Veterans' Preference, which includes a copy of your DD-214 (member copy 4 or earlier version that shows character of service). Applicant's claiming 10-Point preference should also submit an SF-15, Application for 10-Point Veterans' Preference along with the required documentation listed on the form (such as verification of service-connected disability percentage). (limit characters)
Accuracy of Application Reminder:
By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001).
(limit characters)
Assessment 1
Thank you for your interest in the Intermediate Care Technician position. Select the appropriate answer to each of the following questions based on your current level of education and/or experience that demonstrates your ability to perform the duties of this position. When answering the questionnaire, remember that your experience and education are subject to verification by investigation. You may be asked to provide specific examples or documentation of experience or education as proof to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task. (limit characters)
1. Experience and Education - Please select the best option that describes your education or experience.

Note: If you are basing your qualification on education or a combination of education/experience a Transcript must be uploaded to verify qualification.
(limit characters)
The following statements pertain to the Attention to Detail Competency (Is thorough when performing work and conscientious about attending to detail..). Please select the answer that best describes your experience and/or training. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
2. Performs observation-based screening and collection of patient information in collaboration with licensed personnel.
(limit characters)
3. The incumbent will complete approved templates and tools, such as normal result notes and follow up treatment protocols established by the agency.
(limit characters)
4. The incumbent operates specialized medical equipment to obtain diagnostic and therapeutic outcomes.
(limit characters)
5. Patient education within scope of care or while providing an intervention. Examples: post-procedural care and wound care.
(limit characters)
6. Electronic Health Record (EHR): Thoroughly and appropriately documents actions, interventions and procedures in the medical record. Examples: Procedural notes, progress notes, screenings, photo-documentation and secure messaging.
(limit characters)
7. Incumbent assists PACT team with behavioral/psychiatric situations however appropriate in an outpatient care setting.
(limit characters)
The following statements pertain to the Customer Service Competency (Works and communicates with clients and customers (e.g., any individuals who use or receive the services or products that your work unit provides, including individuals who work in your agency or in other agencies or organizations outside the Government) to satisfy their expectations. Committed to quality services.). Please select the answer that best describes your experience and/or training. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
8. Assists licensed personnel with the delivery of care to patients with complex and specialized care needs.
(limit characters)
9. The incumbent assists in behavioral/psychiatric situations in an outpatient setting.
(limit characters)
10. The incumbent assists licensed staff with preparing patients for medical evaluation, setting up equipment, passing instruments and providing treatment during in-person or virtual visits.
(limit characters)
11. Assisting with patient exams, structured interviews and screenings. Example: gynecology exams.
(limit characters)
12. Conducts and assists with the training of personnel in if appropriately trained, certified and/or qualified, for example: facility formal preceptors and Telehealth Presenter (TCT) instructors.
(limit characters)
13. Assisting with patient exams and screening, utilizing technology such as Telehealth peripherals. Examples: primary care physical exams (heart, eye, ear, nose, throat (EENT), gait exams, and skin exams.
(limit characters)
The following statements pertain to the Patient Care Competency (Knowledge of direct patient care techniques, including activities of daily living (ADLs), ambulating patients, infection control, and emergency response; uses appropriate safety precautions.). Please select the answer that best describes your experience and/or training. (limit characters)
For each technical area below, select the response that most accurately describes your current level of experience and demonstrated capability. (limit characters)
14. Performs Vital Signs and Point of Care Testing.
(limit characters)
15. Medication & Vaccination Administration Exp: intramuscular, oral, topical, eye drops, ear drops, intranasal, rectal suppositories, local anesthetics, nebulized medications, subcutaneous, and intradermal.
(limit characters)
16. Performs treatments and interventions i.e. Foley coude' catheter insertions.
(limit characters)
17. Performs wound care i.e. bandaging, application of dressings, wound measurements and Photo-documentation of wounds.
(limit characters)
18. Performs 12-lead electrocardiograms.
(limit characters)
19. Recognize life threatening situations and act to correct these emergent situations according to established national or local protocols. The incumbent initiates cardiopulmonary resuscitation (BLC) and use of automatic external defibrillator (AED) once certified and where appropriate according to American Heart Association (AHA) protocols and policies. Observes patient status and keeps licensed personnel informed of any change in condition.
(limit characters)
20. Follow up care: Examples: Suture removal.
(limit characters)
21. The incumbent is responsible for collecting a wide range of specimens and preparing them for transfer to processing.
(limit characters)
IMPORTANT: Be sure to submit all documents pertaining to your qualifications and/or selected eligibilities, as applicable, such as transcripts, SF-50, etc. Utilize the Applicant Checklist linked under the "Required Documents" section of the job announcement to ensure you have included all documents required for your application. Evidence of experience must be supported by detailed documentation of duties performed in positions held on your resume. You must provide work experience information such as hours per week and starting/ending dates of employment (month and year format) to establish you have one (1) full year of Specialized Experience at or comparable to the required grade level. Failure to provide the required information on your resume to accurately assess your experience may result in being deemed unqualified for this position. Information on developing Federal resumes can be found at: https://www.usajobs.gov/Help/faq/application/documents/resume/what-to-include/ (https://www.usajobs.gov/Help/faq/application/documents/resume/what-to-include/) (limit characters)
Resume Reminder: Your resume must include the following information for each job listed: Job title; Duties (be as detailed as possible); Month & year start/end dates (e.g. June 2007 to April 2008); Full-time or part-time status (include hours worked per week); Series and Grade, if applicable, for all Federal positions you have held. Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail. Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications. (limit characters)
Transcript Reminder: If you are basing your qualifications on education (or a combination of education and experience) or if the position requires a college education to qualify, you must submit a copy of your transcripts with your application. (limit characters)