- Position Title
- Legal Administrative Specialist (Contact Representative - Remote Eligible)
- Agency
- Veterans Benefits Administration
- Announcement Number
- DHA-11778565-23-CB Opens in new window
- Open Period
- Friday, December 23, 2022 to Friday, March 3, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- your grade is equivalent to or below the grade level of the vacancy; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
3.
Are you a current or former federal employee displaced from a position in a federal agency other than the Department of Veterans Affairs? If yes, confirm:
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
Preferences
1.
Select the location(s) you want to be considered for. You must choose at least one location. You may only select up to 1 location(s).
2.
Select the lowest grade you are willing to accept for this position.
3.
Which of the following items describes your current or recent (within the last five years) political appointee service?
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
4.
1. Are you the spouse of a member of the Armed Forces? (Includes all spouses of members of the armed forces on active duty. Spouses do not have to relocate with active duty service member) To verify your eligibility, submit: (1) Copy of your marriage license. (2) Proof of service members active duty status.-OR-2. Are you the spouse of a service member who:
- is retired, released, or discharged from the Armed Forces due to a service-connected injury; AND
- on the date on which the member retires, is released, or is discharged, has a disability rating of 100 percent under the standard schedule of rating disabilities in use by the Department of Veterans Affairs;
- was married to the service member on the date the service member died, while on active duty in the Armed Forces; AND
- has not remarried.
To verify your eligibility, submit: (1) a copy of your marriage license, documentation identifying marital status at the time of death and proof that you have not remarried. (2) DD-214 documenting the death of the service member while on active duty, the death certificate; or a letter from the Department of Veterans Affairs or Armed Service, etc. specifying the service member's death while on active duty.For more information, review USAJOBS Military Spouses resources
Note: The National Defense Authorization Act for Fiscal Year 2019 (NDAA FY19), section 573(e) sunsets these statutory changes on August 12, 2023, after which time the provisions at 5 USC 3330(d) in effect prior to the date of enactment (i.e., August 12, 2018) will apply again.
Condition of Employment (San Juan Only)
1.
If San Juan is your requested location you must be able to read, write, and speak fluent Spanish:
Assessment 1
1.
From the descriptions below, please select the statement that best describes how you meet the education and/or experience requirement for this position at the GS-05 level.
2.
From the descriptions below, please select the statement that best describes how you meet the education and/or experience requirement for this position at the GS-07 level.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
3.
Delivers high-quality products and services to customers by phone, email, video, chat, or in-person.
4.
Anticipates, assesses, and meets the needs of both internal and external customers.
5.
Search for general information and/or evaluate documentation in customer records using a computer.
6.
Engage in active listening and explain specific information to include any pertinent policies, laws, and regulations to meet the customer's service request.
7.
Reply to General Correspondence.
8.
Advise customers on benefits and rights.
9.
Explain documents, forms, and/or other instructions necessary for a customer to apply for services or benefits.