USA Staffing

Specialized Experience for the CN-60 level: To qualify at CN-60, you must have the following: One year of specialized experience at or equivalent to the CN-53 level in the Federal service (For qualification purposes, the CN-53 level is broadly equivalent to the GS-13 level).

For this position, specialized experience is defined as experience:
1. Serving as a senior advisor/liaison to high-level officials, managing the daily operation and support of an organization (including overseeing records management and travel); AND
2. Preparing resource estimates, conducting analysis of organization and recommending organizational changes: AND
3. Tracking resource expenditures and usage in 4 of the 5 following areas:
     a. work related to preparation of and administering budgets and monitoring financial activity;
     b. human capital planning and human resources administration;
     c. procurement;
     d. personnel and physical security;
     e. facilities management oversight, including office space, equipment, property and supplies.

1. Do you meet the specialized experience listed above?

A. Yes

B. No

2. Select the response(s) that reflect(s) the interpersonal skills you have used as a regular part of your job to establish relationships, interact collaboratively, and represent management in discussions and meetings. Check all that apply.

A. Explain or justify decisions, conclusions, findings or recommendations to organization officials.

B. Represent my organization in meetings with external organizations, including oversight bodies.

C. Explain policies, systems and processes related to one or more administrative operating programs with agency experts.

D. Mediate or facilitate problem resolution efforts with managers holding differing concepts or strategies.

E. Collaborate with internal managers and staff to obtain information, build consensus on policies and practices and achieve mutual goals.

F. None of the above.

3. Select the response(s) that reflect(s) your ability to communicate orally to deliver briefings and presentations and explain difficult, complex and/or sensitive information. Check all that apply.

A. I have regularly briefed organizational policies, strategies, objectives, and priorities to a variety of audiences, including senior leadership within my organization.

B. I have exchanged operational information with managers to support day-to-day activities in one or more administrative functions.

C. I have explained or justified, both internally and externally to the organization, information pertaining to one or more administrative functions.

D. I have defended in meetings organizational positions on issues with third parties performing oversight review of my programs.

E. Through meetings and working groups I have successfully fostered cooperation and consensus among groups with opposing and strongly held positions and arrived at solutions that were accepted and implemented.

F. I have represented an organization in meetings with representatives from other organizations, such as headquarters offices. The meetings involved highly complex program or policy issues and had an impact on my organization.

G. None of the above.

4. Select the response(s) that reflect(s) your ability to communicate in writing to explain complex findings and make recommendations. Check all that apply.

A. I have been a contributing writer for policies, processes, and procedures related to one or more administrative functions.

B. I have been the principal writer for policies, processes, and procedures related to one or more administrative functions.

C. I have prepared written responses to inquiries from colleagues, customers, other agencies, Congressional or executive entities, providing timely information regarding controls, processes and systems, plans or requirements related to one or more administrative functions.

D. I have written analyses, reports or option papers regarding new program proposals or directives that presented conflicting issues and processes.

E. I have written highly technical data and narrative analyses and reports to explain applicable regulations and policies involving conflicting issues and recommend adaptations in policies and processes.

F. I have written formal analysis of data in tracking and reporting of an organization’s performance and accomplishments in terms of organizational, regional and national metrics, goals, and objectives, and recommended efforts to improve organizational efficiency and effectiveness. Compiled information covering such areas such as timeliness and quality.

G. None of the above.

5. Select the response(s) that reflect your experience managing and coordinating human capital/ human resource management activities. Check all that apply.

A. I have provided substantive advice and assistance to managers on significant human capital and equal opportunity matters such as organizational restructuring, workforce and/or succession planning, and creating a diverse, representative workforce.

B. I have developed or advised on development of position descriptions for critical positions.

C. I have initiated or reviewed and provided advice regarding requests for recruitment, promotion and other substantive personnel actions covering a variety of occupations and situations for appropriateness, consistency with organizational plans and based on operational circumstances.

D. I have conducted administrative orientation for new staff on administrative processes and requirements.

E. I have coordinated and provided advisory services for performance management program activities for an organization to ensure effective performance standards and plans reflect organizational priorities and technical requirements, and completion of performance appraisals and submission of documents required by policy.

F. I have reviewed award recommendations for conformance with policy requirements, administrative procedures, organizational practices and budget allocations.

G. I have participated in determination of training needs for employees, training priorities, and effective expenditure of funds.

H. I have experience with providing substantive advice and support to managers in situations involving disciplinary actions over employee conduct.

I. I have experience with providing substantive advice and support to managers in situations involving performance-based actions over employee performance.

J. I have acted as liaison with human resources staff and served as prime contact for all human resources matters pertaining to an organization.

K. None of the above.

6. Select the responses that reflect your experience applying knowledge of the budget process and financial management procedures to develop financial plans, requirements and supporting justifications and recommend reallocation of resources as necessary. Select all that apply.

A. I have performed budget-planning activities affecting program goals and objectives, resource requirements, and budget estimates.

B. I have reviewed, analyzed, and made recommendations affecting budget execution plans and funding requests.

C. I have made recommendations for modifying budget plans based on justifications provided by senior managers weighed against obligated funds, projected expenditures, and economical and efficient use of funds available.

D. I have served as a liaison with the financial management department in helping coordinate budgetary planning services and submissions of budget and financial documents and reports.submission of the reports.

E. I have maintained a database of information required for budget and financial reports and ensured timely and accurate submission of the reports.

F. None of the above.

7. This position requires performance of a wide variety of administrative areas in support of an organization. Please select those areas below where you have directly related experience in performing, evaluating, or advising management regarding both technical aspects and effective and efficient execution and control of services. Select all that apply.

A. Office space management

B. Office equipment utilization

C. Supply

D. Procurement

E. IT support

F. Office automation enhancements

G. Records management

H. Physical Security

I. Personnel Security

J. Travel

K. Employee training administration

L. Disaster recovery and continuity of operations programs

M. None of the above

8. Select the response that best describes your knowledge of Federal laws, regulations, policies and processes related to the administrative functions for which you were responsible.

A. I have experience with a Federal agency developing and maintaining administrative policies and procedures, creating operating plans and serving as resource management officer to operating program units and serving as a technical expert to ensure compliance with applicable legal, regulatory and policy requirements.

B. I have experience with a State or local agency, regional authority, Federal contractor or non-government organization that applied laws, regulations, policies and procedures modeled on or similar, but not identical, to Federal requirements and procedures.

C. I have ensured compliance with a variety of applicable Federal or State laws and regulations, corporate policies, industry standards or other applicable guidelines and directives in carrying out my responsibilities but have no direct government experience.

D. None of the above.

9. Select the response that best describes your knowledge of Supervision processes and procedures related to examining financial institutions that would enable you to manage administrative operations of CFPB's Supervision Program.

A. I have experience with a Federal, State or local agency responsible for oversight of consumer financial products and services or with a depository or non-depository financial services entity that has included tracking supervision/oversight program performance against metrics, goals and objectives, and recommending organizational, policy or procedural changes to increase efficiency and effectiveness of supervision operations.

B. I have experience with a Federal, State or local agency or financial services entity with responsibility for evaluating and making recommendations to improve efficiency and effectiveness of a variety of administrative and operating programs. Although some of my reviews dealt with supervision or oversight operations, my work was not primarily focused on those activities.

C. I have Federal experience with a regulatory agency, another oversight entity or Congressional staff that has included reviewing operations of a range of financial supervision and oversight programs and developing recommendations for or reviewing proposed legislation or policies that would significantly change inter-agency or inter-governmental relationships, the roles and responsibilities of government and the private sector or other aspects of consumer financial protection program operations.

D. I do not have experience with any aspects of oversight of financial entities or experiences working in a financial entity, but from my overall background feel confident that I could learn those necessary aspects of the job quickly.

E. None of the above.

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