Customs and Border Protection Logo
Position Title
Staff Assistant
Agency
Customs and Border Protection
Announcement Number
OT-DE-11786713-BLS Opens in new window
Open Period
Thursday, January 19, 2023 to Wednesday, January 25, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
The following set of questions focuses on how you are eligible to apply for this announcement. Eligibilities are known as the specific hiring authorities that allow you to be considered for this announcement. Applicants will only be considered for eligibilities for which they claim during the online application and provide documentation displaying their eligibility for the hiring authority. Please see the required documents section of this announcement for documentation information. For more information regarding what hiring authorities you may be eligible for, please see the following link https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/

Note, the Promotion Potential question applies to current or former Federal employees only. If you are not a current or former Federal employee, select No. Selecting No or answering this question incorrectly will not remove you from consideration. However, if you only claim the promotion potential eligibility, you will not receive further consideration for this position.
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1. Do you claim Veterans’ Preference? (limit characters)
2. Are you a current federal employee who has received notice that you will be displaced from the Department of Homeland Security? If yes, confirm:
  • you occupy a position in the same local commuting area of the vacancy; AND
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND
  • you are applying to a position that does not have greater promotion potential than the position from which you will be separated; AND
  • your last performance rating of record is at least fully successful or the equivalent.
To verify your eligibility, you must submit supporting documentation to validate your claim of CTAP eligibility, such as:
  • Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice, AND
  • Copy of your latest Notification of Personnel Action, Standard Form 50.
For more information, review the USAJOBS Resource Center.
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3. Are you a current or former federal employee displaced from a position in a federal agency? If yes, confirm:
  • you occupy (or have been separated from) a position located in the same local commuting area of the vacancy;
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND
  • your last performance rating of record is at least fully successful or the equivalent
To verify your eligibility, you must submit supporting documentation to validate your claim of ICTAP eligibility, such as:
  • Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice, AND
  • Copy of your latest Notification of Personnel Action, Standard Form 50.
For more information, review the USAJOBS Resource Center.
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4. Reasonable Accommodations for taking the online assessments are provided on a case-by-case basis only to qualified individuals with a disability covered by the Rehabilitation Act of 1973, as amended.

Do you have a disability (physical or mental) that you believe will interfere with completing the online assessments and require a Reasonable Accommodation?

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Preferences
1. Select the location(s) you want to be considered for. You must choose at least one location. (limit characters)
2. Are you a current political Schedule A or Schedule C Executive Branch employee or a former political Schedule A or Schedule C Executive Branch employee who held the position within the last five years applying to a competitive or non-political excepted service position under Title 5 of the United States Code or are you a current non-career Senior Executive Service (SES) Executive Branch employee or a former non-career SES Executive Branch employee who held the position within the last five years applying to a competitive or non-political excepted service position under Title 5 of the United States Code?

To verify, please submit a copy of your Notification of Personnel Action, Standard Form (SF-50) or other relevant documentation reflecting your status as a Political Appointee.
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3. There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years, before completing an application for CBP employment.

If you do not meet the residency requirement as stated above and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency wavier by meeting one or more of the following conditions:
  • Working for the U.S. Government as a federal civilian or as a member of the military
  • A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
  • Participation in a study abroad program sponsored by a U.S. affiliated college or university
  • Working as a contractor, intern, consultant or volunteer supporting the U.S. government

Exceptions may be granted to applicants if they can provide complete state-side coverage information required to make a suitability determination. Examples of state-side coverage information include: the state-side address of the company headquarters where the applicant's personnel file is located, the state-side address of the Professor in charge of the applicant's "Study Abroad" program, and/or the state-side addresses of anyone who worked or studied with the applicant while overseas. If selected for a position, you must provide documentation to support a request for an exception.

Do you meet the residency requirement?
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4. Are you receiving a retirement annuity from OPM based on retiring from the Federal government? If you select yes and you are selected for this position, your salary will be off-set by the amount of your retirement annuity.

To verify, please submit a copy of your retirement SF-50 with your application package.
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5. I have read and understand the following statement: You will be considered for the highest grade level for which you qualify for. Eligibility will be verified based on your resume and transcripts. You must have gained the work experience by the closing date of this announcement. Full-time work experience is 35 or more hours worked per week and must be clearly stated on your resume. Qualifications based on work experience will be determined by what is listed on your resume. Work experience refers to both paid and unpaid experience, such as volunteer work.

Your resume must include the following:
  • Be in English
  • Include full legal name
  • Address
  • Phone number
  • Complete work history (which includes job titles)
  • Detailed description of your duties (including tasks performed)
  • The dates you performed those duties (MM/DD/YY - MM/DD/YY)
  • Hours worked per week for any position you worked that was not full time (less than 35 hours per week)
For Federal employment experience, your resume must also include:
  • Series
  • Grade level(s)
  • Salary
*Note- It is recommended that you upload your resume as a PDF instead of a Word document to ensure document quality. Ensure that your uploaded resume is not a password protected document, to include Office 365 passwords.

Do you agree to provide a resume that contains the necessary requirements listed in the instructions above?
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6. Are you a current or former Federal employee? If yes, it is recommended that you submit a copy of your SF-50(s) (Notification of Personnel Action) to support your experience. Also, ensure that your resume contains a detailed description of your federal work experience, including the dates you performed those duties, your hours worked per week, job title, as well as series, grade level(s), and salary (if applicable). (limit characters)
7. In addition to the application and application questionnaire, this position requires a USA Hire online assessment, which measures critical general competencies required to perform the job. If you are required to take the USA Hire assessment, you will be emailed a unique URL to access the USA Hire system. The USA Hire online assessment must be completed within 48 hours, following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA). See the How to Apply and Next Steps within the Job Opportunity Announcement for additional details.

Do you acknowledge that you may be required to take an additional online USA Hire assessment, via an email link sent to you after completion of this application, and that failure to complete any portion of the assessment will remove your application from consideration?
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Assessment 1
The following question will only be used to determine whether or not you meet the minimum qualification requirements for this position. You may wish to consult the vacancy announcement for a description of those requirements. (limit characters)
1. Which of the following statements best describes your experience and/or education to qualify for the GS-9 grade level?
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The following questions will be used to rate applicants who meet the minimum eligibility and qualification requirements. (limit characters)
2. Indicate the extent of your experience performing administrative analytical support duties.
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3. Indicate the extent of your experience receiving and screening emails and directing inquiries to the appropriate person.
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4. Indicate the extent of your experience making arrangements for return telephone calls.
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5. Indicate the extent of your experience providing administrative support for travel arrangements.
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6. Indicate the extent of your experience identifying routine problems and determining solutions.
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7. Have you been a purchase card holder or conducted the duties of a purchase card holder (i.e., executed purchases, reconciled monthly statements, and maintained required documentation)?
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8. Indicate the extent of your experience providing support for equipment and supply purchases.
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9. Indicate the extent of your experience in coordinating, monitoring, and prioritizing projects, calendars, and taskers to meet deadlines.
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10. Indicate the extent of your experience in reviewing or editing documents for proper content, format, grammar, spelling, typographical errors, and conformity with instructions or manuals.
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11. Indicate the extent of your experience preparing final correspondence and other documents.
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12. Indicate the extent of your experience using standard Microsoft Office applications (e.g., Microsoft Word, Excel, PowerPoint) to develop and maintain various reports.
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13. Indicate the extent of your experience performing administrative support duties.
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14. Indicate the extent of your experience collecting, reviewing, amending, and certifying Time and Attendance for employees.
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15. Indicate the extent to which you have on your own inititaitve read, interpreted, and applied written information to perform work-related tasks .
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16. Indicate the extent of your experience that best describes your ability to use judgment in interpreting and adapting guidelines to meet requirements for new tasks or solve problems.
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17. Indicate the extent of your experience that best describes your ability to present information to all levels of management and employees.
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18. Indicate the extent of your experience in expressing facts and ideas in writing.
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