Immigration and Customs Enforcement Logo
Position Title
Mail and File Clerk (OA)
Agency
Immigration and Customs Enforcement
Announcement Number
DAL-PLA-11787303-DE-JP Opens in new window
Open Period
Tuesday, January 24, 2023 to Tuesday, January 23, 2024
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
  • you are located in the same local commuting area of the vacancy
  • your grade is equivalent to or higher than the grade level of the vacancy
  • the promotion potential (full performance level) of the position you are being separated from is equal to or higher than the promotion potential of the vacancy, and
  • your last performance rating of record is at least fully successful or the equivalent.

You will be required to submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice and a copy of your latest Notification of Personnel Action, Standard Form 50.
For more information, review the USAJOBS Resource Center.
(limit characters)
3. Are you a current or former federal employee displaced from a position in a federal agency other than the agency hiring for this position?
If yes, confirm:
  • you are located in the same local commuting area of the vacancy
  • your grade is equivalent to or higher than the grade level of the vacancy
  • the promotion potential (full performance level) of the position you are being separated from is equal to or higher than the promotion potential of the vacancy, and
  • your last performance rating of record is at least fully successful or the equivalent.
You will be required to submit supporting documentation to validate your claim of ICTAP eligibility such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice and a copy of your latest Notification of Personnel Action, Standard Form 50. For more information, review the USAJOBS Resource Center.
(limit characters)
Preferences
1. Select the location(s) you want to be considered for. You must choose at least one location. (limit characters)
2. Select the lowest grade you are willing to accept for this position. (limit characters)
3. Which of the following items describes your current or recent (within the last five years) political appointee service? If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service. (limit characters)
4. I acknowledge that I am solely responsible for the answers and documentation submitted in my online application. I understand that my answers cannot be altered once I have submitted my application and the announcement has closed. I certify that, to the best of my knowledge and belief, all of the information contained in my online application for Federal Employment is true, correct, complete, and made in good faith. I understand that a false or fraudulent answer to any question or item on any part of my online application may be grounds for not hiring me, or for firing me after I begin work, and may be punishable by fine or imprisonment or both (See section 1001 of title 18, United States Code).

By clicking "Yes" below, I certify that I accept responsibility for the responses and documentation submitted in my online application and that the information I have provided is true to the best of my knowledge.
(limit characters)
5. Do any of your family members work for U.S. Immigration and Customs Enforcement?

(A family member means an individual with any of the following relationships to the applicant: (1) Spouse, and parents thereof; (2) Sons and daughters, and spouses thereof; (3) Parents, and spouses thereof; (4) Brothers and sisters, and spouses thereof; (5) Grandparents and grandchildren, and spouses thereof; (6) Domestic partner and parents thereof, including domestic partners of any individual in (2) through (5) of this definition; and (7) Any individual related by blood or affinity whose close association with the employee is the equivalent of a family relationship.)
(limit characters)
6. If the answer to the question above is yes, please provide the relative(s)' name, relationship, and the ICE office or organization for which your relative(s) works (if known).

If the answer to the question above is no, please indicate 'not applicable'.
(limit 1,000 characters)
Assessment 1
The following questions will only be used to determine whether or not you meet the minimum qualification requirements for this position. You may wish to consult the vacancy announcement for a description of those requirements. (limit characters)
1. Which of the following statements best describes your experience and/or education that would qualify you for the GS-04 grade level? (limit characters)
2. Which of the following statements best describes your experience and/or education that would qualify you for the GS-05 grade level? (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
3. Can you type 40 words per minute based on a 5 minute sample, with three or fewer errors? (limit characters)
For each of the task statements below, please select the response that best describes your skill level. The statements were developed based on the knowledge, skills, abilities, and competencies needed to successfully perform the work of this position. Be sure to describe your experience that supports your answers to the questions below, in your resume or application materials. It is important that your application package submitted, including a resume, clearly shows how you possess the experience and skill levels you claim in this questionnaire. The information you provide will be verified. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for rating you ineligible, not hiring you, or for firing you after you begin work. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
4. Routing correspondence by assigning the appropriate routing code. (limit characters)
5. Attaching a routing and control form after identifying the legal name of the correspondent under which the control form and attached correspondence will be filed. (limit characters)
6. Conducting searches for reference materials or researches to find information. (limit characters)
7. Selecting alternative means of locating materials missing from files or locating the files when search information is inadequate or misleading and several locations are possible. (limit characters)
8. Sequencing and filing uniform materials in a subject matter or alphabetical filing system. (limit characters)
9. Reviewing, and sorting as appropriate, routing incoming packages and correspondence to the appropriate staff. (limit characters)
10. Screening for priority mail items, preparing routing and control forms. (limit characters)
11. Reading, classifying, and marking materials for indexing and cross-referencing. (limit characters)
12. Reviewing filed material to determine if such material should be consolidated, have new classifications, archived, or disposed. (limit characters)
13. Receiving, reading, classifying and routing correspondence, evidence packets, briefs, motions, and other miscellaneous materials to appropriate personnel in the office. (limit characters)
14. Performing various related clerical duties such as sorting bulk mail from post office. (limit characters)
15. Facing, sacking, bundling, and wrapping of outgoing materials; processing registered, certified, insured and overnight materials (both incoming and outgoing); and maintaining an up-to-date directory by name, room and telephone number, organization, and forwarding address. (limit characters)
16. Maintaining suspense files for communication with staff on overdue correspondence. (limit characters)
17. Rerouting misdirected mail, date stamping, and counting mail.
(limit characters)
18. Filing or routing incoming materials, briefs, and correspondence that concern legal and specialized matters.
(limit characters)
19. Copying files to be sent for FOIA processing.
(limit characters)
20. Classifying and cross indexing when the subject matter of the materials may be covered by several possible categories.
(limit characters)
21. Date stamp, sort, and route a wide variety of mail to the appropriate staff/office.
(limit characters)
22. Prepare routing and control forms and attach to correspondence requiring reply or action.
(limit characters)
23. Sack, bundle, and wrap outgoing materials for delivery to external customers.
(limit characters)
24. Process registered, certified, insured and overnight materials.
(limit characters)
25. Review special projects and files and determine whether files should be consolidated, archived, or merged.
(limit characters)
26. Operate office equipment such as, but not limited to, scanner, shredder, postage machine, fax machine, and copy machine. (limit characters)
27. Reroute misdirected mail for delivery to appropriate addressee. (limit characters)
28. Respond to case file requests from external offices, departments, and agencies by locating and logging files in an electronic tracking system before mailing files to requesters. (limit characters)
29. Respond to questions on the telephone, recording detailed messages, and routing the messages to the appropriate person. (limit characters)
30. Screen for priority items to determine which items to process first. (limit characters)
31. Receive case files and log them into an electronic tracking system before returning them back to shelves or forwarding them based on routing instructions. (limit characters)
32. Maintain a filing system by sorting and arranging case files in file rooms on file shelves in accordance to either a numbering system or by alphabetical order. (limit characters)
33. Assemble documents to insure that materials related to specific case files are kept together and interfiled. (limit characters)
34. Maintain spreadsheets to track new case file assignments to attorneys. (limit characters)
35. Participate in quarterly file audits to maintain integrity of the filing system. (limit characters)
36. Review status of case files in case tracking systems.
(limit characters)
37. Research multiple electronic systems to determine the current location of a case file.
(limit characters)
38. Utilize a personal computer to conduct searches, research, or queries through the internet or intranet website.
(limit characters)
39. Use general office automation software to prepare a variety of correspondence, memoranda, letters, reports, etc.
(limit characters)