- Position Title
- Park Ranger (General)
- Agency
- National Park Service
- Announcement Number
- NE-1612-SHEN-23-11810028-DE Opens in new window
- Open Period
- Tuesday, January 24, 2023 to Friday, June 30, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a United States Citizen?
For more information, review Employment of U.S Citizens.
For more information, review Employment of U.S Citizens.
3.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
4.
Are you a current or former federal employee displaced from a position in a Federal agency other than the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
Preferences
1.
Would you accept a temporary appointment?
Assessment 1
Thank you for your interest in the temporary 1039 Park Ranger (General), GS-0025-05 positions at Shenandoah National Park. For each question, choose the response that best describes your experience and training. Mark only one response for each question. DO NOT overstate or understate your level of experience and capability. You should be aware that your ratings are subject to evaluation and verification of references as appropriate. Later steps in the selection process are specifically designed to verify your stated level of experience and demonstrated capability.
THE RESUME OR APPLICATION MATERIALS YOU SUBMIT FOR THIS ANNOUNCEMENT MUST SUPPORT THE ANSWER YOU CLAIM UNDER THIS AND OTHER QUESTIONS. IF NOT, YOU WILL BE FOUND NOT QUALIFIED OR YOUR SCORE WILL BE LOWERED.
THE RESUME OR APPLICATION MATERIALS YOU SUBMIT FOR THIS ANNOUNCEMENT MUST SUPPORT THE ANSWER YOU CLAIM UNDER THIS AND OTHER QUESTIONS. IF NOT, YOU WILL BE FOUND NOT QUALIFIED OR YOUR SCORE WILL BE LOWERED.
1.
Select the one statement that best describes the education and/or experience that you possess that demonstrates your ability to perform Park Ranger (General) work at the GS-05 level or equivalent pay band in the Federal Service. If you select more than one response, or leave this question blank, you will be rated ineligible. If you do not meet these minimum qualifications, you will be considered not qualified and will not receive consideration for this position.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
2.
Present informational talks, guided tours, and demonstrations, following a prescribed outline, to various audiences to inform or educate.
3.
Respond verbally to customers' inquiries for information, direction, and/or guidance (e.g., points of interest, available services, rules and guidelines, maps or directions, etc.)
4.
Communicate orally in person, and/or over the phone to provide information to both the public and others within the organization.
5.
Explain the significance and encourage stewardship of the area's natural, cultural and/or historical resources.
6.
Initiate verbal communication with customers in a variety of settings to inform, educate and/or guide.
7.
Assess a situation to determine the appropriate response in accordance with policy guidelines.
8.
Gather information and direct customers with problems, questions or complaints to the appropriate person.
9.
Work independently without close supervision and prioritize work effectively.
10.
Provide assistance during emergency situations (e.g., evacuating buildings, roping off areas, directing traffic, crowd control, etc.)
11.
Perform emergency medical treatment appropriate for current level of training and responsibility.
12.
Resolve visitor complaints by taking corrective action or referring the issue to a supervisor when appropriate.
13.
Deal with a high volume of visitor contacts under sometimes stressful situations while maintaining a professional demeanor.
14.
Work effectively with people from diverse backgrounds and abilities to accomplish work.
15.
Initiate resource-related conversations with park visitors to encourage compliance with safety and resource regulations.
16.
Communication with visitors and park staff is respectful, accurate, timely and complete.
17.
Maintain rapport and a positive professional working relationship with other park staff, partners and neighbors (internal and external customers).
18.
Serve as front-line representative of the organization to greet customers and answer questions.
19.
Provide direction, information and orientation about services or activities of interest to the public.
20.
Keep information desk, displays and bulletin boards fully stocked, clean and orderly.
21.
Notify appropriate staff of visitor and resource needs such as major maintenance issues, safety hazards, artifact issues, etc.
22.
Perform opening and closing shift functions according to standard operating procedures.
23.
Use multimedia such as audiovisual equipment or computer software to create informational and interpretive presentations.
24.
Use computers and standard office equipment for research, word processing and data entry to accomplish work.
25.
Activate and deactivate alarm systems as needed for opening and closing buildings.
26.
Operate a radio system to communicate with others.
27.
As previously explained, your rating on this Occupational Questionnaire is subject to evaluation and verification based on the documents and references you submit. Later steps in the selection process are specifically designed to verify your rating. Deliberate attempts to falsify information may be grounds for not selecting you or for dismissing you from the position/agency during the probation period. Please take this opportunity to review your rating to ensure its accuracy. By agreeing to the statement below, you are confirming that you: 1) understand this warning; 2) have reviewed your responses to this questionnaire for accuracy; and 3) verify that your responses accurately describe your current level of experience and capability. Failure to agree to the statement below will disqualify you from further consideration for the position.