- Position Title
- INFORMATION TECHNOLOGY SPECIALIST (CUSTSPT) (TITLE 32)
- Agency
- Air National Guard Units
- Announcement Number
- MO-11822261-AF-23-034 Opens in new window
- Open Period
- Friday, January 27, 2023 to Monday, February 27, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Preferences
1.
MILITARY MEMBERSHIP IS REQUIRED FOR THIS POSITION.
Choose one answer which best describes the category you fall into:
Choose one answer which best describes the category you fall into:
2.
Choose one answer which best describes the category you fall into:
Assessment 1
Respond to all the questions below. For each question, choose the response below that best describes your experience and/or training. Mark only one response for each question. Please note that your answers will be verified against the information you provide in your resume or application and information your references provide.
1.
Do you possess experience that provided you basic knowledge of data processing functions and general management principles that enable you to understand the stages required to automate a work process; experience in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems?
2.
Do you possess 36 months of specialized experience that demonstrates thorough knowledge of a wide range of technical methods in the detailed performance characteristics of specific information technology and telecommunications equipment, systems, services and transmission media? Experience must demonstrates an in-depth understanding of basic electronics theory and operating principles, the applications of existing and planned technology to communications requirements, equipment interoperability and compatibility, and the methods and techniques for acquiring equipment, systems and services to accomplish information transfer. Experience must demonstrate thorough knowledge of customer support principles and methods to participate in the planning and delivery of customer support services to the organization; to install, configure, upgrade and troubleshoot any hardware and software components; to present formal and information training and assistance to customers; and to report, respond to, and resolve customer requests.
3.
IF YOU ANSWERED NO TO QUESTION 2, do you possess a Ph.D or equivalent, or three years of progressively higher level graduate education in computer science, engineering, information science, or information systems management leading to such a degree?
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
4.
Monitored, maintained, and recommended optimum voice and data network systems configuration and architecture, to include administering and programming the system's messaging, broadcasting, automated attendants, load capacity, call restrictions, and classes of services.
5.
Performed all software upgrades and troubleshooting of the operating system and switch hardware using appropriate software solutions or diagnostic equipment.
6.
Applied diagnostic and network management equipment to test, configure, evaluate, and optimize all circuits and services.
7.
Developed detailed lists of equipment and capabilities to satisfy current requirements for the entire switched system or segments of the complete switched system.
8.
Designed, developed and conducted technical and operational tests and evaluations of a wide range of communications equipment and systems.
9.
Designed specific kinds of communications networks, according to operating requirements, planned traffic and the location of stations and users.
10.
Conducted site surveys for information systems equipment, verifying adequacy of network cable, power, and general condition.
11.
Assembled cables and connectors for military and/or commercial interface.
12.
Installed, configured and programmed networking equipment to include routers, network encryption devices, switches, channel switch units (CSU), digital switch units (DSU) and multiplexers using military and commercial protocols such as integrated Services Digital Network (ISDN), Border Gateway Protocol (BGP), Open Shortest Path First (OSPF), Routing Interchange Protocol (RIP), and Point to Point Protocol (PPP).
13.
Programmed and used remote management tools to administer and operate active networks.
14.
Evaluated and recommended commercial off-the-shelf software (COTS) solutions for all telecommunications requirements.
15.
Coordinated with outside agencies and customers to provide required services and technical solutions such as direct customer support including recommending new equipment, site surveys, training, resolving problems related to configuration management, systems functionality, hardware and software configuration, and system conflict resolution.
16.
Developed and coordinated tactical Internet Protocol (IP) networks for local, metropolitan, and wide area networks.
17.
Administered the implementation of approved telecommunications projects and contracts by planning the installation, maintenance and evaluation of the system.
18.
Developed and managed problem and trend analysis data of communications equipment and systems.
19.
Prepared, maintained and submitted applicable maintenance records and reports.
20.
Administered the Maintenance Standardization and Evaluation Program (MSEP) within the work center.
21.
Provided technical assistance and guidance to the users of the system to include adherence to established policies and procedure.
22.
Performed maintenance, strapping, and configuration of Cryptographic units.
23.
Developed, established and maintained work center training programs.
24.
Planned and scheduled tasks and training activities for drill status guard members.
25.
Oversaw and conducted on-the-job training (OJT) for personnel.
26.
Created and developed lesson plans.
27.
Ensured availability of facilities and training aids.
28.
Monitored the training status of personnel and ensured that supplemental and/or remedial training is accomplished.
29.
Implemented the Base Information Protection (BIP) training program under guidance of unit program to include training scenarios for BIP (e.g., hacker, intrusions, etc.) local procedures for reporting and responding to BIP issue.
30.
Performed duties required for the mobilization readiness of section personnel and equipment.
31.
Planned and laid out work to be accomplished by estimating time, equipment and material requirements.
32.
Determined approaches, methods and courses of action required to accomplish the mission.
33.
Determined appropriate maintenance procedures.
34.
Do you certify that all of your responses to this questionnaire are true and accurate; and do you accept that if your supporting documentation does not support one or more of your responses to the questionnaire that your application may be rated lower or you may be removed from further consideration?