- Position Title
- Student Trainee (Recreation Fee Clerk)
- Agency
- National Park Service
- Announcement Number
- MW-1543-ISRO-23-11831253-PA Opens in new window
- Open Period
- Friday, February 3, 2023 to Friday, February 10, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you currently a student who has been accepted for enrollment or is enrolled at least half-time in an accredited high school, college, professional, technical, vocational, or trade school pursuing a qualifying degree or certificate?
For more information, review USAJOBS Student and Recent Graduate resources.
To verify your eligibility, you must provide proof of current student status. Note: you must remain enrolled in the degree or certificate program to be eligible for this Internship.
For more information, review USAJOBS Student and Recent Graduate resources.
To verify your eligibility, you must provide proof of current student status. Note: you must remain enrolled in the degree or certificate program to be eligible for this Internship.
Preferences
A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating.
Assessment 1
Minimum Qualification Requirements for Recreation Fee Clerk GS-0503-04
1.
Select the one statement that best describes the education and/or experience that you possess that demonstrates your ability to perform Recreation Fee Clerk work at the GS-04 level or equivalent. Read all responses before making your selection. MARK ONLY ONE RESPONSE. If you select more than one response, or leave this question blank you will be rated ineligible. If you do not meet these minimum qualifications, you will be considered not qualified and will not receive consideration for this position.
Student Eligibility
2.
Please select the response below which most closely corresponds to your student status. You must provide official documents from your school to verify your responses. We recommend that you obtain a letter from your academic advisor, counselor or admissions office on school letterhead which will verify all of your responses. You must provide a copy of your most recent transcripts which will assist us in verifying your eligibility and qualifications.
Money Handling
Select “Yes” or “No” to the following question(s).
3.
Do you have experience collecting and accounting for monies?
Arithmetic/Mathematical Reasoning
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
4.
Using standard mathematical calculations to accurately make change during cash transactions.
5.
Using basic mathematic functions (i.e., addition, subtraction, multiplication, and division) to complete daily reports on sales or other financial information for management.
6.
Collecting cash and other payments in a cost operation (e.g., an entrance station, movie theater, grocery store, restaurant, etc.).
Manages Resources
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
7.
Input data on accountability records (e.g., Excel spreadsheets) of fee collection transactions.
8.
Check visitor receipts, tickets, or passes to ensure they are valid.
9.
Maintain inventory of stock (e.g., official permits, annual passes, etc.) in accordance with established guidelines.
10.
Safeguard funds collected and/or accountable stock in accordance with established policies and procedures.
11.
Verify transaction records, including money collected and stock sold, to complete shift reports, using journal and receipt tapes to identify accounting errors or problems.
12.
Verify accountability of funds or stock during shift changes.
Customer Service
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
13.
Serving as a front-line customer service representative greeting customers/visitor, answering questions, and responding to comments and complaints.
14.
Resolving customer or visitor complaints by taking corrective action or referring the issue to a supervisor when appropriate.
15.
Communicating clearly in person, and/or over the phone to provide information to the public or others within the organization.
16.
Answering recurring visitor (or customer) questions while maintaining a professional demeanor.
17.
Providing information to the public about the surrounding recreational opportunities, historic, cultural, or natural resources of interest in the area.
Interpersonal Skills
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
18.
Demonstrating understanding, courtesy, tact, empathy, concern in handling adversarial, contentious, hostile, or otherwise stressful situations.
19.
Interacting with a diverse public representing a cross-section of the nation and other countries to include different cultures; ages; social, ethnic, and economic groups, etc.
20.
Maintaining courtesy and rapport when handling a high volume of customer and/or visitor contacts.
Technology Application
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
21.
Operating general computer software programs such as word processing, spreadsheet, or database (e.g., Excel, Access, Word, or similar operating systems).
22.
Effectively using standard office equipment including photocopy machines, scanners, printers, hand-held devices (such as tablets, mobile phones), computers and related computer hardware.
23.
Operate automated reservation systems (e.g., Reserve America, hotel reservation systems, etc.).
24.
Operate fee collection equipment (e.g., electronic cash register, credit card machine, computers, and/or point of sale systems) to collect and track various forms of payment (e.g., cash, credit cards, checks, etc.).
25.
Perform opening and closing shift functions to ensure proper operation of workstation according to standard operating procedures.