USA Staffing

Position Title: Information Technology Specialist (APPSW)
Agency: Internal Revenue Service
Announcement Number: 23-11850475B-ITB-2210-14 Opens in new window
Open Period: Wednesday, March 8, 2023 to Monday, January 8, 2024

For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.

1. Do you claim Veterans’ Preference?

A. No, I do not claim Veterans' Preference

B. 0-point Sole Survivorship Preference (SSP)

C. 5-point preference based on active duty in the U.S. Armed Forces (TP)

D. 10-point preference for non-compensable disability or Purple Heart (XP)

E. 10-point preference based on a compensable service connected disability of at least 10% but less than 30% (CP)

F. 10 point preference based on widow/widower or parent of a deceased veteran, or spouse or parent of a disabled veteran (XP)

G. 10-point preference based on a compensable service connected disability of 30% or more (CPS)

2. IRS CTAP Candidate - Are you a current displaced or surplus IRS employee and:

you are located either within or outside the local commuting area of this vacancy, AND
your grade is equivalent to or below the grade level of this vacancy, AND
your position has the same or higher promotion potential of this vacancy, AND
your last performance rating of record is at least fully successful or the equivalent?

If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Certificate of Expected Separation (CES) AND a copy of your most recent annual performance appraisal AND a copy of your most recent SF-50 (Notification of Personnel Action).

For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP).

A. Yes

B. No

3. Treasury CTAP Candidate - Are you a current displaced or surplus Department of Treasury (non-IRS) employee and:

you are located within the same local commuting area of this vacancy, AND
your grade is equivalent to or below the grade level of this vacancy, AND
your position has the same or higher promotion potential of this vacancy, AND
your last performance rating of record is at least fully successful or the equivalent?

If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Certificate of Expected Separation (CES) AND a copy of your most recent annual performance appraisal AND a copy of your latest SF-50 (Notification of Personnel Action).

For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP).

A. Yes

B. No

4. ICTAP Candidate - Are you a current or former federal employee displaced from a position in a federal agency other than the agency hiring for this position and:

you are located within the same local commuting area of this vacancy, AND
your grade is equivalent to or below the grade level of this vacancy, AND
your position has the same or higher promotion potential of this vacancy, AND
your last performance rating of record is at least fully successful or the equivalent?

If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of ICTAP eligibility such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice AND a copy of your most recent annual performance appraisal, AND a copy of your most recent SF-50 (Notification of Personnel Action) or equivalent personnel action form.

For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP).

A. Yes

B. No

5. U.S. Citizen Candidate - Are you a U.S. citizen (either by birth or naturalization) or national of the United States?

A. Yes

B. No

1. Select the location(s) you want to be considered for. You must choose at least one location.

No matches found

Thank you for your interest in applying for this position. Your responses to the following questions supplement the information provided in your resume.

1. SPECIALIZED EXPERIENCE: GS-14
You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service. This experience must include Information Technology (IT) related experience that demonstrates each of the following four competencies: 1) Attention to Detail, 2) Customer Service, 3) Oral Communication and 4) Problem Solving. Specialized experience for this position includes: Experience that demonstrates accomplishment of computer project assignments that required a wide range of knowledge of computer requirements and techniques pertinent to the position to be filled. This knowledge is generally demonstrated through assignments that required the ability to analyze a number of alternative approaches in the process of advising management concerning major aspects of IT system design. This would include defining what system interrelationships must be considered, or what operating mode, system software, and/or equipment configuration is most appropriate for a given project.

Which of the following is true about your specialized experience?

A. I have at least one (1) year of specialized experience.

B. I have less than one (1) year of specialized experience.

Select “Yes” or “No” to the following question(s).

2. Do you have experience applying systems analysis and design techniques, and pertinent characteristics of system software and computer equipment; programming techniques in Linux, Windows, Automation tools and scripting?

A. Yes

B. No

3. Do you have experience in the development and interpretation of policies, functional programs, processes, procedures, and strategies governing the planning and delivery of IT service?

A. Yes

B. No

4. Do you have experience using automation tools such as Ansible and vRealize?

A. Yes

B. No

5. Which of the following describes your participation in resolving workgroup issues?

A. Resolved technical workgroup issues

B. Served as lead instructor and/or Subject Matter Expert (SME) for IT programs and services

C. Submitted a technical idea or suggestion that was implemented into practice

D. Identified the need for a nation-wide team and made recommendations to management for the team to be created.

E. None of the above

6. Which of the following describes your experience providing assistance to others?

A. Researched and shared changes to procedures or IRM

B. Developed training materials or job aids.

C. Served as a mentor and/or On-the-Job Training (OJT) coach.

D. Support other business units in the completion of their task(s).

E. None of the above.

7. Which operating systems are you proficient with automating the installation of virtual servers using automation tools such as Ansible and/or VMWare?

A. Windows

B. Linux

C. Solaris

D. zLinux

E. None of the Above

8. Which of the following do you have experience with?

A. Version control software such as Github

B. YAML programming in Ansible

C. Scripting languages such as Bash and Powershell

D. Server Administration

E. None of the Above

9. Which of the following types of IT documentation have you prepared?

A. Configuration management, including recordation of changes for hardware, software, firmware, and program documentation throughout the systems life cycle.

B. Architecture/Design, including an overview of software as it relates to environmental and construction principles to be used in the design of software components.

C. Project charters and project plans

D. Software code documentation and flow charts.

E. None of the above

10. Which response best describes your experience working IT requests from customers?

A. Led the coordination of nation-wide projects (spans multiple business organizations).

B. Led the coordination of responses for mission critical customer requests that span a nation-wide project (spans multiple business organizations).

C. Led the coordination of responses for mission critical customer requests that span a business project (spans one business organization).

D. Led the coordination and worked responses of customer requests to completion.

E. None of the above.

11. Which of the following aspects of communication planning and implementation have you performed?

A. Developed strategic communications plan or action plan

B. Monitored/adjusted implementation

C. Managed customer expectations

D. Analyzed and reported results of communication actions to customer and management

E. None of the above

12. Which of the following describes your level of experience with a creative business quality review process?

A. Reviewed quality of work products, at the individual or team level, to ensure that the delivered products or services adhere to the policies and standards of the organization.

B. Served in a quality review position and proposed strategic ideas to implement successful design strategies.

C. Determined solutions in response to the client’s needs, adapted to internal procedures, costs, schedules, and quality with delivered measurable business results.

D. Led the creation and execution of quality review effort within my group.

E. None of the above

13. With which of the following aspects of IT project management do you have experience?

A. Created a project plan

B. Developed a project timeline

C. Coordinated project with other functional areas

D. Monitored project progress and made adjustments due to delays in implementation schedule

E. Evaluated vendor proposals

F. Determined project staffing or budget requirements

G. Provided technical advice, recommendations, or briefings to upper management

H. Coordinated with developers or vendors

I. None of the above

Select “Yes” or “No” to the following question(s).

14. To qualify for this position and receive full credit for your relevant experience you must list the month/year and number of hours worked for experience listed on your resume. Your resume must support your responses to the questions. Do you understand that failure to provide sufficient evidence in your resume may result in a "not qualified determination?

A. Yes

B. No

15. I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position.
Failure to agree or respond to the statement below will disqualify you from further consideration for the position. Select the most appropriate response below.

A. Yes, I verify that all of my responses to this questionnaire are true and accurate and accept that if my supporting documentation and/or later steps in the selection process do not support one or more of my responses to the questionnaire that my application may be rated lower and/or I may be removed from further consideration. I understand that any false statements or attempts to conceal information may be grounds for not hiring me, or firing me after I begin work. I also understand that false or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001).

B. No, I do not accept this agreement and/or I no longer wish to be considered for this position.

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