National Park Service Logo
Position Title
RECREATION FEE CLERK
Agency
National Park Service
Announcement Number
MW-1542-MWWO-23-11851120-DE Opens in new window
Open Period
Wednesday, February 22, 2023 to Tuesday, March 7, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you a United States Citizen?

For more information, review Employment of U.S Citizens.
(limit characters)
3. Are you a current or former federal employee displaced from the agency hiring for this position?   If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
  • your last performance rating of record is at least fully successful or the equivalent.
 
For more information, review the USAJOBS Help Center. 
 
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
4. Are you a current or former federal employee displaced from a position in a Federal agency other than the agency hiring for this position?  If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
  • your last performance rating of record is at least fully successful or the equivalent.
 
For more information, review the USAJOBS Help Center.  
 
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
Preferences
1. Select the location(s) you want to be considered for. You must choose at least one location. (limit characters)
2. Would you accept a temporary appointment? (limit characters)
3. You may choose multiple options:

What work schedule(s) are you willing to accept?
(limit characters)
Assessment 1
Minimum Qualification Requirements for Recreation Fee Clerk GS-0503-04 (limit characters)
1. From the descriptions below, select the response that best describes how your background meets the minimum experience and/or education requirements for a Recreation Fee Clerk, GS-0503-04 position. Read all responses before making your selection. If you leave this question blank you will be rated ineligible. If you do not meet these minimum qualifications, you will be considered not qualified and will not receive consideration for this position. Your application materials must support the answers you claim in this assessment. If not, you may be found not qualified or your rating may be lowered.

THE RESUME OR APPLICATION MATERIALS YOU SUBMIT FOR THIS ANNOUNCEMENT MUST SUPPORT THE ANSWER YOU CLAIM UNDER THIS AND OTHER QUESTIONS. IF NOT, YOU WILL BE FOUND NOT QUALIFIED OR YOUR SCORE WILL BE LOWERED.
(limit characters)
Technical Competence -Understands and appropriately applies procedures, requirements, regulations, and policies related to specialized expertise (for example, engineering, physical science, law, or accounting); maintains credibility with others on technical matters. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
2. Collect appropriate fees at an entrance station, visitor center, campground, and/or other visitor contact stations.
(limit characters)
3. Record and file information on fee collection activities.
(limit characters)
4. Maintain inventory of stock (e.g., official permits, annual passes, etc.) in accordance with established guidelines.
(limit characters)
5. Take precautions with funds collected or stock to safeguard from theft, fraud, and misuse.
(limit characters)
6. Verify transaction records, including money collected and stock sold, to complete shift reports.
(limit characters)
7. Use journal and receipt tapes to identify accounting errors or problems.
(limit characters)
8. Verify accountability of funds or stock during shift changes.
(limit characters)
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
9. Provide answers to recurring questions concerning an area or location (e.g., points of interest, available services, rules and guidelines, maps or directions, etc.).
(limit characters)
10. Explain area's recreational opportunities including (e.g. current events, campgrounds, hiking trails, etc.)
(limit characters)
11. Verify park or recreation area passes for validity.
(limit characters)
12. Handle a high volume of customer and visitor contact.
(limit characters)
13. Notify appropriate staff of visitor and resource needs such as major maintenance issues, safety hazards, wildlife issues and sightings, etc.
(limit characters)
14. Provide training to the public to preserve the area's natural, historical and cultural resources (e.g., Leave No Trace).
(limit characters)
Technology Application - Uses machines, tools, or equipment effectively; uses computers and computer applications to analyze and communicate information in the appropriate format. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
15. Operate fee collection equipment (e.g., electronic cash register, credit card machine, computers, and/or point of sale systems) to collect and track various forms of payment (e.g., cash, credit cards, checks, etc.).
(limit characters)
16. Use word processing software to prepare responses, documents and reports (e.g. Excel, Access, Word or similar programs).
(limit characters)
17. Issue permits, entrance receipts, passes, and recreation passes in accordance with established legislative guidelines.
(limit characters)
18. Operate computer software programs for tracking revenue collection.
(limit characters)
19. Perform opening and closing shift functions to ensure proper operation of workstation according to standard operating procedures.
(limit characters)
20. Operate automated reservation systems (e.g., Recreation.gov).
(limit characters)
21. Use automated system or tools to complete registration and assign sites at a campground location.
(limit characters)