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Position Title
ITSPEC (CUSTSPT)
Agency
Air National Guard Units
Announcement Number
NY-11853505-AF-23-219 Opens in new window
Open Period
Friday, March 3, 2023 to Monday, April 3, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you a current or former federal employee displaced from a position in a federal agency other than the agency hiring for this position?

If yes, confirm:
  • you are located in the same local commuting area of the vacancy
  • your grade is equivalent to or below the grade level of the vacancy
  • the vacancy does not have greater promotion potential than your current or last permanent position and
  • your last performance rating of record is at least fully successful or the equivalent.

You will be required to submit supporting documentation to validate your claim of ICTAP eligibility such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
3. US Citizens.  Are you a US Citizen? (limit characters)
Miscellaneous
Please answer the following questions to the best of your ability. If you do not have an answer, please type in NA.
(limit characters)
1. Are you currently Title 32, Title 5, Priority Placement or Civilian?
(limit characters)
2. If you are a current Federal Employee, what is the name of the Agency and location? If not applicable, please answer NA.
(limit characters)
3. Retirement Date, if applicable. (limit characters)
4. Have you retired, or are you preparing to retire, from military service? (limit characters)
Assessment 1
Thank you for your interest in the IT SPEC (GS-2210-11) position at our Agency. We will evaluate your resume and your responses to this Assessment Questionnaire to determine if you are among the best qualified for this position. Your responses are subject to verification. Please review your responses for accuracy before you submit this questionnaire. (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
1. Do you meet the following General Experience requirement(s)?

For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.
  1. Attention to Detail - Provision of network services and planning for increased or changed requirements; modifications and integration of network systems and infrastructure consistent with existing or planned infrastructure/architecture; configuration management changes and upgrades; and connectivity between remote sites.
  2. Customer Service - Knowledge of the interrelationship of multiple IT systems, utilizing methods, principles, and practices covering restoral from complex computer and infrastructure system failures, recovery of systems, adjusting, modifying, and improving systems to include hardware and software components.
  3. Oral Communication - Knowledge of performance measurement tools, systems testing and diagnostics, COTS products, Internet technologies, analytical methods and practices, requirements analysis techniques in order to: test and optimize the functionality of the systems, networks, and data; provide advice on a wide range of IT issues; ensure optimal use of commercially available products; represent the organization in interactions with other organizations; prepare and present reports; conduct analyses and recommend resolution of difficult issues; identify and define business requirements applied to the development, implementation management and support of systems and networks; etc.
  4. Problem Solving - Knowledge of systems development, modification, testing, installation, operations, and support concepts as well as the organization's network and infrastructure architecture and protocols to provide support related to: test, evaluation, installation, configuration and modification of hardware and software for operating systems, network platform, and interface connectivity.
(limit characters)
2. Do you meet the following Specialized Experience requirement(s)?

12 months experience that demonstrates knowledge of applying analysis concepts to IT network systems and independent IT platforms. Ability to analyze, apply methods and practices for recovering, adjusting and modifying IT systems to solve complex problems, while improving customer support practices, that minimizes interruptions in service. Knowledge of network operations, security methods, and network architecture optimization techniques; the capabilities and limitations of the IT systems, infrastructure and software configuration in order to manage the tenant network, carry out network and/or independent platform projects and coordinate efforts with others affected in the organization.

Positions at GS-7 (or equivalent) and above require one year of specialized experience at the next lower GS-grade (or equivalent). Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT.
(limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
3. Do you have experience providing ongoing technical support to customers to ensure proper functional use of equipment and programs and to preclude undue interruptions to IT and communications services? (limit characters)
4. Do you have experience optimizing the functionality and performance of hardware and software systems and ensures availability, integrity, efficiency, and reliability of system/functional resources while managing the communications focal point coordination and workload distribution duties? (limit characters)
5. Do you have experience providing Information Assurance systems support for all disciplines, ensuring the rigorous application of information security/information assurance policies, principles, and practices in the delivery of network services? (limit characters)
6. Do you have experience conducting feasibility studies to identify and analyze system failures and analyzes data to determine if trends exist which forecast the need for future replacement or modification of system hardware and software? (limit characters)
7. Do you have experience using detailed knowledge of concepts, principles, methods, and practices with sophisticated diagnostic equipment and complex diagnostic software to identify and resolve internal system and network conflicts? (limit characters)
8. Do you have experience developing, recommending, and installing solutions and upgrades to ensure availability, integrity, efficiency, and reliability of all components of the assigned system? (limit characters)
9. Do you have experience analyzing, managing, and directing installation of any new hardware or software introduced into the environment to ensure its compatibility with existing architecture, its reliability, and functionality in relation to the organization's business requirements? (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
10. I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct and provided in good faith. I understand that if I make an intentional false statement or commit deception or fraud in this application or its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C 1001); my eligibility may be canceled; I may be denied an appointment; or I may be removed and debarred from Federal Service (5 C.F.R Part 731). I understand that any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position. (limit characters)