Veterans Health Administration Logo
Position Title
LEAD MEDICAL SUPPORT ASSISTANT
Agency
Veterans Health Administration
Announcement Number
CBSZ-11859871-23-CA Opens in new window
Open Period
Friday, February 24, 2023 to Wednesday, March 15, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Are you currently employed by the Department of Veterans Affairs?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.

To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50).  Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted).  Please be aware that award SF-50's do not always include this pertinent information.
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Preferences
1. Which of the following items describes your current or recent (within the last five years) political appointee service?

If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
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Resume Reminder- Your resume must include the following information for each job listed:
  • Job title Duties (be as detailed as possible)
  • Month & year start/end dates (e.g. June 2007 to April 2008)
  • Full-time or part-time status (include hours worked per week)
  • Series and Grade, if applicable, for all Federal positions you have held
Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.

Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.
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Accuracy of Application Reminder:
By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001).
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Assessment 1
1. Basic Requirement: Select the one statement that best describes the education and/or experience that you possess that demonstrates your ability to perform the work of Medical Support Assistant at the GS-679 in the Federal Service. Your resume must support the response you select. (limit characters)
GS- 7 Grade Determination (in addition to the basic requirement) - This section will be used to determine if you possess the knowledge, skills, and abilities needed to qualify for a Lead Medical Support Assistant, GS-0679-7 position. (limit characters)
2. Select the one statement that best describes the experience that you possess that demonstrates your ability to perform the work of Lead Medical Support Assistant at the GS-679-07 grade level. Your resume must support the response you select. (limit characters)
For each task in the following group, choose the statement from the list below that best describes your experience and/or training. Answers must be supported with examples, explanations or additional information on your resume or included on other application materials. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
3. Advanced knowledge of medical terminology and a wide range of clinical flow processes relating to access to care across multiple clinics, specialties and/or community resources. (limit characters)
4. Ability to utilize numerous advanced patient systems in support of multiple clinics in an interdisciplinary setting. (limit characters)
5. Ability to organize work, set priorities, and delegate tasks/responsibilities in order to meet deadlines. (limit characters)
6. Skill in communicating with individuals to obtain the desired effect and coordinating with a variety of interdisciplinary care team staff. (limit characters)
7. Ability to provide staff development and training. (limit characters)
8. Ability to manage staffing requirements, manage workflow priorities, and adjust the flow of work to meet team and patient needs. This includes the ability to follow-up on pending issues and demonstrate an understanding of the impact of incomplete work across multiple clinics. (limit characters)