Internal Revenue Service Logo
Position Title
Education Services Specialist (Project Manager) (12 Month Roster)
Agency
Internal Revenue Service
Announcement Number
23-11866996M-SBB-1702-09T12 Opens in new window
Open Period
Wednesday, March 8, 2023 to Thursday, December 14, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. IRS CTAP Candidate - Are you a current displaced or surplus IRS employee and:
 
  • you are located either within or outside the local commuting area of this vacancy, AND
  • your grade is equivalent to or below the grade level of this vacancy, AND
  • your position has the same or higher promotion potential of this vacancy, AND
  • your last performance rating of record is at least fully successful or the equivalent?

If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Certificate of Expected Separation (CES) AND a copy of your most recent annual performance appraisal AND a copy of your most recent SF-50 (Notification of Personnel Action).

For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP). (limit characters)
2. Treasury CTAP Candidate - Are you a current displaced or surplus Department of Treasury (non-IRS) employee and:
 
  • you are located within the same local commuting area of this vacancy, AND
  • your grade is equivalent to or below the grade level of this vacancy, AND
  • your position has the same or higher promotion potential of this vacancy, AND
  • your last performance rating of record is at least fully successful or the equivalent?

If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Certificate of Expected Separation (CES) AND a copy of your most recent annual performance appraisal AND a copy of your latest SF-50 (Notification of Personnel Action).

For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP). (limit characters)
3. IRS Internal Candidate - Are you a current career or career-conditional, Competitive Service Internal Revenue Service (IRS) employee? You can view a copy of your most recent SF-50 to determine if you are Competitive Service. (The "position occupied" block on the SF-50 should show a "1" and your "tenure" block should be a "1" or "2".)

If you indicate "Yes" for this question, submit a copy of your most recent annual performance appraisal.

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4. IRS RPP Candidate - Are you a current IRS employee who has received a Reassignment Preference Program (RPP) notice and:
 
  • you are located either within or outside the local commuting area of this vacancy, AND
  • your grade is equivalent to or below the grade level of this vacancy, AND
  • your position has the same or higher promotion potential and the same work schedule (e.g., permanent, seasonal, etc.) of this vacancy, AND
  • your last performance rating of record is at least fully successful or the equivalent?

If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of RPP eligibility such as a RPP notice AND a copy of your most recent annual performance appraisal AND a copy of your most recent SF-50 (Notification of Personnel Action).

For more information, review IRS Internal Revenue Manual (IRM) 6.330.1. (limit characters)
Preferences
1. Select the lowest grade you are willing to accept for this position. (limit characters)
2. How many performance related awards, (including time off in lieu of monetary), or quality step increases have you received in the three years preceding the closing date of this announcement?

You may obtain a list of your most recent awards at https://persinfo.web.irs.gov/indexawd.htm. (limit characters)
3. Please list the names of any performance related awards and/or quality step increases you have received in the three years preceding the closing date of this announcement and the dates (MMDDYYYY) of the awards. (For example: Performance Award, 02/02/2019).

You may obtain a list of your most recent awards at https://persinfo.web.irs.gov/indexawd.htm. (limit characters)
4. What is your Standard Employee Identifier (SEID)? (limit characters)
5. If you are, or ever were a Federal civilian employee, please provide your current or last pay plan, series, and grade level or pay band. For example: GS-0303-05, IR-0343-02, WG-5400-04. (limit 250 characters)
6. What is your current position title? (limit characters)
7. Your annual performance appraisal and relevant awards are considered in the selection process.

Please indicate the option that best describes your most recent performance appraisal. (limit characters)
8. Please enter the date of your most recent performance appraisal. (limit characters)
9. Please select the response that most accurately reflects your most recent performance appraisal or performance rating. (limit characters)
Assessment 1
Thank you for your interest in applying for this position. Your responses to the following questions supplement the information provided in your resume. (limit characters)



QUALIIFICATION REQUIREMENTS:

SPECIALIZED EXPERIENCE GRADE-9: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes: Experience in education and training techniques and methodology for development of courseware, and communication techniques to present and deliver instruction and training; Experience with various data formatting and presentation techniques to support the preparation and presentation of concise, clear instructional screens and help topic screens; Experience with techniques for converting regulatory and procedural language into readily understandable terms, and training systems and computer-assisted training applications.
OR
Master's or equivalent graduate degree in a field of study that demonstrated the knowledge, skills and ability necessary to do the work.
OR
Two (2) full academic years of progressively higher level graduate education in a field of study that demonstrated the knowledge, skills and ability necessary to do the work.
OR
LL.B. or J.D., if related.
OR
A combination of qualifying graduate education and experience as described above.

TIME-IN-GRADE REQUIREMENTS GRADE-9: Under merit promotion procedures, Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F. Time is credited based on calendar time served in a grade, regardless of the number of days or hours worked. If you currently hold or have previously held a position at the same (or equivalent) or higher grade/level in the Federal government as of this announcement, you will meet the TIME IN GRADE REQUIREMENTS.


SPECIALIZED EXPERIENCE: GS-11
You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service. Specialized experience for this position includes: Experience with education and training techniques and methodology for development of courseware; Experience using Instructional methods and communication techniques to present and deliver instruction, and various data formatting and presentation techniques to support the preparation and presentation of concise, clear instructional screens and help topic screens; Experience with web site development sufficient to discuss and resolve problems with appropriate experts and interpret policies and procedures governing the planning and delivery of web products; training systems and computer-assisted training applications such as ELMS and SABA, and automated systems to provide technology-assisted training support; Experience in analytical and evaluative techniques sufficient to identify, evaluate, and make recommendations.
OR
Ph.D. or equivalent doctoral degree in a related field of study that demonstrated the knowledge, skills and abilities necessary to do the work.
OR
Three (3) full years of progressively higher level graduate education in a related field of study that demonstrated the knowledge, skills, and abilities necessary to do the work
OR
LL.M. if related
OR
A combination of qualifying graduate education and experience as described above.

TIME-IN-GRADE REQUIREMENTS GRADE-11: Under merit promotion procedures, Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F. Time is credited based on calendar time served in a grade, regardless of the number of days or hours worked. If you currently hold or have previously held a position at the same (or equivalent) or higher grade/level in the Federal government as of this announcement, you will meet the TIME IN GRADE REQUIREMENTS.

 
SPECIALIZED EXPERIENCE GRADE 12: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized experience for this position includes: Experience with education practices, and techniques to develop complete training and support courses; Experience with performance support tools to plan and direct the development system components including on-line help and computer based training; Experience with web site development sufficient to discuss and resolve problems with appropriate experts and interpret policies and procedures governing the planning and delivery of web products; Experience with training systems and computer-assisted training applications and automated systems to provide technology-assisted training support; Experience in analytical and evaluative techniques sufficient to identify, evaluate, and make recommendations in resolving complex/novel problems, and with statistical analysis techniques to analyze data, draw logical conclusions, and develop logical information. Experience with negotiation methods and conflict resolution techniques to collaborate in a team environment; and oral and written techniques to develop course material and prepare and deliver briefings.

TIME-IN-GRADE REQUIREMENTS GRADE-12: Under merit promotion procedures, Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F. Time is credited based on calendar time served in a grade, regardless of the number of days or hours worked. If you currently hold or have previously held a position at the same (or equivalent) or higher grade/level in the Federal government as of this announcement, you will meet the TIME IN GRADE REQUIREMENTS.

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1. In addition to the online application and resume, you must submit a current annual Performance Appraisal. If a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.

Did you receive a fully successful, equivalent, or higher rating on your most recent performance appraisal?
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2. If you answered "I do not have a recent performance appraisal." in the previous question, please indicate why you do not have a current performance appraisal otherwise please enter N/A.
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3. Please select the option that best describes your most recent performance appraisal. (limit characters)
4. Please enter the date of your most recent performance appraisal?
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5. Please select the rating that you achieved on your most recent performance appraisal. For Non-IRS CTAP employees select the response that most accurately reflects your most recent performance rating. (limit characters)
6. Are you currently in the same Business Operating Division and job series as the position for which you are applying to via this announcement? (limit characters)
7. Of the positions listed below, with which of the following do you have experience working?
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8. What activities have you completed that contributed to your work environment?
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9. Which of the following positions have you had experience with to develop training products or courses?
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10. What activities have you completed that contributed to your work environment?
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11. Which of the following tasks have you performed?
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12. Of the following systems or programs, with which have you used and had experience?
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13. Of the tasks listed below, which have you performed during the annual training needs assessment process?
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14. Of the following systems or programs, with which have you used and had experience?
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15. Of the tasks listed below, which have you performed during the annual training needs assessment process?
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16. Which of the following products have you written or developed?
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17. Of the communications listed below, which have you performed?
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18. Which of the following products have you written or developed?
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19. Of the communications listed below, which have you performed?
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20. Which of the following actions have you completed to analyze job information for training purposes?
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21. Which of the following tasks have you performed in supporting the design of a training course?
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22. Which of the following actions have you performed to analyze job information for training purposes?
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23. Which of the following tasks have you performed in supporting the design of a training course?
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24. Which tasks listed below describes your experience with time management?
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25. Which of the tasks listed below have you performed in a work environment?
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26. Which of the tasks listed below have you performed in managing a training project?
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Select “Yes” or “No” to the following question(s). (limit characters)
27. To qualify for this position and receive full credit for your relevant experience you must list the month/year and number of hours worked for experience listed on your resume. Your resume must support your responses to the questions. Do you understand that failure to provide sufficient evidence in your resume may result in a "not qualified" determination?
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28. I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position.

Failure to agree or respond to the statement below will disqualify you from further consideration for the position. Select the most appropriate response below.
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