- Position Title
- Dispatcher Public Safety
- Agency
- National Park Service
- Announcement Number
- IM-1539-IMDO-23-11879714-DE Opens in new window
- Open Period
- Friday, March 10, 2023 to Tuesday, March 21, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a United States Citizen?
For more information, review Employment of U.S Citizens.
For more information, review Employment of U.S Citizens.
3.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
4.
Are you a current or former federal employee displaced from a position in a Federal agency other than the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
Preferences
1.
Select the location(s) you want to be considered for. You must choose at least one location.
2.
Would you accept a temporary appointment?
A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating.
Assessment 1
Thank you for your interest in the Public Safety Dispatcher, GS-2151-05 position with the National Park Service. Your responses to this questionnaire, in conjunction with other portions of your completed application, will be evaluated to determine your qualifications. Please carefully follow all instructions before submitting your responses. Your ratings are subject to change if discrepancies exist between your responses and supporting documents.
MINIMUM QUALIFICATIONS
1.
From the descriptions below, select one response that best describes how your background meets the experience for a Public Safety Dispatcher, GS-2151-05, position. Read all responses before making your selection. MARK ONLY ONE RESPONSE. If you select more than one response, or leave this question blank, you will be rated ineligible. If you do not meet these requirements, you will be considered not qualified and will not receive consideration for this position.
From the descriptions below, select the letter corresponding to the statement that most clearly and accurately describes your qualifications for the Public Safety Dispatcher positions. MARK ONLY ONE RESPONSE. If you select more than one response or leave this question blank you will be rated ineligible. Your resume must fully support the specialized experience outlined in the job announcement to be qualified. No assumptions will be made based on job title or grade level alone.
A- I have not had education, training, or experience in performing this task.
B- I have had education or training in performing this task, but I have not yet performed it on the job.
C- I have performed this task on the job, with close supervision from supervisor or senior employee.
D- I have performed this task as a regular part of a job, independently and usually without supervision from senior employee.
E- I have supervised performance of this task and/or I have trained other in performance and/am normally consulted by others as an expert for assistance in performing this task.
Telecommunications - Knowledge of transmissions, broadcasting, switching, control, and operation of telecommunications systems.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
2.
Initiate proper action for incidents including dispatching personnel and equipment.
3.
Use radio systems, telephone systems, and other special equipment in a communications center.
4.
Dispatch for law enforcement, emergency medical services, fire, resource management actions, searches and rescues, and maintenance emergencies.
5.
Coordinate initial emergency response, evaluating incidents, soliciting all necessary information, and applying judgement according to interagency guides, protocols and pre-plans.
Stress Tolerance - Deals calmly and effectively with high stress situations (for example, tight deadlines, hostile individuals, emergency situations, dangerous situations).
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
6.
Triage response for emergency service requests and dispatch appropriate law enforcement, emergency medical, search and rescue, and fire personnel.
7.
Serve as a central point of contact for serious incidents.
8.
Dispatch in-progress law enforcement calls (domestic, drunk drivers, fights, shots fired, pursuits, and/or suicidal subjects) to facilitate response and protect public safety.
9.
Dispatch equipment and supplies for incidents including fire, law enforcement and other emergency services.
10.
Prioritize radio traffic and relation communications, ensuring all transmissions are acknowledged while facilitating effective response.
Technology Application Uses machines, tools, instruments, or equipment effectively; uses computers and computer applications to analyze and communicate information in the appropriate format.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
11.
Use basic map reading skills to determine locations of incident areas, topography, hazards, and to track resources.
12.
Use computer software programs to prepare documents, spreadsheets, graphics and reports.
13.
Use NCIC (National Crime Information Center) and/or NLETS (National Law Enforcement
Telecommunications System) to perform criminal history checks, access wanted files, motor vehicle department files, or stolen, lost or wanted items/subjects.
Telecommunications System) to perform criminal history checks, access wanted files, motor vehicle department files, or stolen, lost or wanted items/subjects.
14.
Follow standard operating procedures to ensure safety during flight following of aircraft conducting aerial reconnaissance or tactical flights.
Manages and Organizes Information - Identifies a need; gathers, organizes, and maintains information; determines its importance and accuracy, and communicates it by a variety of methods.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
15.
Follow protocols in providing instructions over the telephone/radio to callers, including life-saving treatment to victims of illness or injury until medical personnel arrive on scene.
16.
Maintain a case incident log for all incidents, citations, motor vehicle accidents, and written warnings.
17.
Retrieve, documents, and relays automated computer criminal history and driving records to advise staff of potential officer safety risks.
18.
Assists with processing request for records in accordance with policy and procedures.
19.
Use correct English spelling, grammar, and punctuation in preparing written documents.