- Position Title
- Supervisory IT Specialist
- Agency
- Patent and Trademark Office
- Announcement Number
- TMCO-OCIO-23-11902239-DE Opens in new window
- Open Period
- Tuesday, March 28, 2023 to Wednesday, April 12, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent. For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
3.
Are you a current or former Federal employee displaced from a position in a Federal agency other than the agency hiring for this position? If yes, confirm:
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent. For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
Preferences
1.
How did you hear about USPTO Job possibilities? (No Choice Limit)
2.
Have you held a political appointment within the previous five-year period?
3.
If you are a current or former Federal civilian employee, by what agency/office or Department of Commerce bureau are you employed?
4.
If you answered "Other" to the above question, please enter the agency and organization.
Assessment 1
Thank you for your interest in the Information Technology Specialist position with the United States Patent and Trademark Office (USPTO). Your resume and the responses you provide to this assessment questionnaire will be used to determine if you are among the best qualified for this position. Your responses are subject to verification. Please review your responses for accuracy before you submit your application.
1.
SPECIALIZED EXPERIENCE: Select the one statement that best describes the experience that you possess that demonstrates your ability to perform the work of the Information Technology Specialist at the GS-14 grade level or equivalent in the Federal Service.
For each item, select the one response that most accurately describes your current level of experience and capability using the scale below.
2.
Assures implementation (by subordinate branches) of the goals and objectives for the assigned functions.
3.
Determines goals and objectives that need additional emphasis; determines the best approach or solution for resolving budget shortages; and plans for long-range staffing needs, including such matters as whether to contract out work.
4.
Participates in setting program goals and develops functional requirements for incorporation into the organization's overall IT program.
For each knowledge area, select the one response that most accurately describes your current level of knowledge using the scale below.
5.
Justifies funding levels for continuing and improving operational capabilities.
For each item, select the one response that most accurately describes your current level of experience and capability using the scale below.
6.
Oversees a wide range of activities relating to the organization's collaboration systems and tools, audio-visual (AV), videoconferencing, streaming, and web management strategy, to include proper implementation, installation, administration, and maintenance of the highly complex technical tools; and performance of periodic health checks of the managed AV, collaboration systems, and web tools.
7.
Identifies and implements strategies to reduce significant bottlenecks and barriers to production, promote team building, or improve business practices.
8.
Identifies and assesses emerging technology needs dealing with collaboration tool sets.
9.
Develops policies, procedures, and technical standards for the key functional areas of the organization to ensure timely, reliable, innovative, and cost-effective access to services and products.
10.
Oversees coordination of requirements with supported organizations.
11.
Identifies potentially conflicting requirements from different organizations and works with senior managers to resolve conflicts and set priorities.
12.
Coordinates technical support efforts and assesses impact on programs and program operations.
13.
Works with other Information Technology officers or equivalent groups and business areas to ensure the accuracy and consistency of services delivered.
14.
Conducts continuous review of deployment operations to identify process improvement opportunities.
15.
Evaluates overall accomplishments of a Division and identifies operating problems, conflicting priorities, program deficiencies, and potential problem areas.
16.
Directs development of corrective or preventive measures to obtain desired results.
17.
Serves as a key advisor to Information Technology officers or equivalent and organizational management on the deployment of specific collaborative services programs, initiatives, and problems.
18.
Maintains continuous contact with professional counterparts in the private sector, other Federal agencies, and/or national and international communities.
19.
Ensures awareness of new objectives, policies, and state-of-the-art developments affecting requirements for desktop software and services.
20.
Meets with key customers and coordinating officials to assess customer satisfaction, explain organizational policy and procedures, and resolve significant problems that arise.
21.
Participates in special projects and initiatives and performs special assignments.