- Position Title
- Program Analyst
- Agency
- Transportation Security Administration
- Announcement Number
- HQ-ESVP023862-01-11917009ST Opens in new window
- Open Period
- Tuesday, April 11, 2023 to Tuesday, April 18, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you an Individual with a Disability? You are eligible for this appointing authority if you are an individual:
- with an intellectual disability; OR
- a severe physical disability; OR
- a psychiatric impairment; AND
- you have acceptable proof of the disability.
- a licensed medical professional (e.g., a physician or other medical professional duly certified by a State, the District of Columbia, or a U.S. territory, to practice medicine); or,
- a licensed vocational rehabilitation specialist (State or private); or,
- a Federal agency, State agency, or an agency of the District of Columbia or a U.S. territory that issues or provides disability benefits.
3.
Were you formerly, but not currently, employed as a permanent (non-temporary) civilian employee in a Federal agency other than the Agency hiring for this position?
To verify your eligibility, you must submit a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your permanent status.
To verify your eligibility, you must submit a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your permanent status.
4.
Are you currently employed as a permanent (non-temporary) civilian employee in a Federal agency other than the Agency hiring for this position?
To verify your eligibility, you must submit a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your permanent (non-temporary) status.
To verify your eligibility, you must submit a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your permanent (non-temporary) status.
5.
Are you a Transportation Security Administration (TSA) Displaced Employee? To be eligible you must meet one or more of the following:
- A current (OR former) employee of the Transportation Security Administration (TSA) who will be (OR has been) separated through TSA involuntary workforce reduction (IWR) procedures AND I am eligible to be considered for TSA positions for all areas of consideration, for up to one year after the effective date of my involuntary separation;
- A former TSA Transportation Security Officer (TSO) eligible for rehiring priority under the Priority Employment Program (PEP);
- An applicant for a Transportation Security Officer (TSO) position who has had my enter-on-duty (EOD) date delayed or offer rescinded due to a workforce reduction or anticipated reduction eligible for priority consideration under the Priority Employment Program (PEP).
6.
Are you currently employed by the Transportation Security Administration (TSA)?
As a current TSA employee, you are strongly encouraged to submit a copy of your most recent non-Award Notification of Personnel Action, Standard Form 50 (SF-50) reflecting your status.
TSA employees who do not submit the SF-50 with their application must document their current TSA position in their resume and may be required to provide the SF-50 document during the selection process. TSA employees may obtain a copy of their most recent non-Award SF-50 at https://eopf.opm.gov/dhs/.
As a current TSA employee, you are strongly encouraged to submit a copy of your most recent non-Award Notification of Personnel Action, Standard Form 50 (SF-50) reflecting your status.
TSA employees who do not submit the SF-50 with their application must document their current TSA position in their resume and may be required to provide the SF-50 document during the selection process. TSA employees may obtain a copy of their most recent non-Award SF-50 at https://eopf.opm.gov/dhs/.
7.
Are you a former Transportation Security Administration (TSA) employee?
To verify your eligibility as a current or former TSA civilian employee, you must submit a copy of your Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your permanent status.
To verify your eligibility as a current or former TSA civilian employee, you must submit a copy of your Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your permanent status.
8.
Are you eligible for appointment as a veterans preference eligible?
This category includes veterans whose discharge was under honorable conditions AND:
Supporting documentation:
You are required to submit acceptable documentation of your preference or appointment eligibility. Acceptable documentation is:
** The "certification" is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the certification is submitted for consideration in the hiring process. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Prior to appointment, the service member's character of service and qualifying discharge or release must be verified through a DD form 214 or equivalent documentation.
This category includes veterans whose discharge was under honorable conditions AND:
- who served 3 or more years of continuous active duty service in the military or
- who have preference eligibility; or
- who have derived preference.
Supporting documentation:
You are required to submit acceptable documentation of your preference or appointment eligibility. Acceptable documentation is:
- DD Form 214, "Certificate of Release or Discharge from Active Duty," showing dates of service, as well as character of service (Honorable, General, etc.). The member 4 copy of your DD Form 214 is preferable (Note: If you have more than one DD Form 214 for multiple periods of active duty service, you should submit a copy for each period of service.); OR
- Future Military Retirees*: You are required to submit a copy of your retirement DD Form 214 OR a copy of your approved retirement letter AND a copy of your terminal leave letter OR certification document**. You will be required to provide your DD Form 214 prior to appointment; OR
- Future Military Separatees*: You are required to submit a copy of your most recent DD Form 214 OR certification document** OR a copy of your most recent active duty orders AND a copy of your terminal leave request (if applicable). You will be required to provide your DD Form 214 prior to appointment.
- Disabled Veterans: You are required to submit a copy of one of the separation documents identified above AND documentation of your overall service connected disability identified on the SF-15, page 2, section B or Section C.
** The "certification" is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the certification is submitted for consideration in the hiring process. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Prior to appointment, the service member's character of service and qualifying discharge or release must be verified through a DD form 214 or equivalent documentation.
9.
Are you eligible for Veterans' Preference under the provisions of Title 5 United States Code Section 2108?
To verify your eligibility, you must submit supporting documentation to validate your claim, such as:
NOTE: If you are claiming Veteran's Preference based upon period of service, a compensable disability, a widow or spouse entitlement, or as a Purple Heart recipient, please submit a copy of the following documents, as applicable: DD Form 214, FEB 2022 Certificate of Uniformed Service copies for either the Service, Veteran Administration, or Department of Labor which provide the Special Additional Information citing the Character of Service; or prior year versions of the DD Form 214 Certification of Release or Discharge from Active Duty copies Service-2, or Member-4 which provide Special Additional Information citing the Character of Service), Form SF-15 - Application for 10-Point Veterans' Preference, and any documentation that supports your claim (e.g., Department of Veterans Affairs letter dated 1991 or later. Please refer to the SF-15 form to determine what documentation is required. To access this form, please Click Here.)
To verify your eligibility, you must submit supporting documentation to validate your claim, such as:
- DD-214 - If you are claiming Veterans' Preference or eligible Veterans' Service, provide a copy of your DD-214 (Member Copy 4), Certificate of Release or Discharge from Active Duty, or other appropriate documentation to prove your entitlement and to provide verification of an Honorable Discharge.
- SF-15 and VA Letter - If you are claiming Veterans' Preference based upon a Compensable Disability, Widow or Spouse Entitlement, or as a Purple Heart recipient, you must submit your DD-214 or other proof of entitlement; an SF-15, and the required proof of disability, i.e., Department of Veterans Affairs letter dated 1991 or later.
NOTE: If you are claiming Veteran's Preference based upon period of service, a compensable disability, a widow or spouse entitlement, or as a Purple Heart recipient, please submit a copy of the following documents, as applicable: DD Form 214, FEB 2022 Certificate of Uniformed Service copies for either the Service, Veteran Administration, or Department of Labor which provide the Special Additional Information citing the Character of Service; or prior year versions of the DD Form 214 Certification of Release or Discharge from Active Duty copies Service-2, or Member-4 which provide Special Additional Information citing the Character of Service), Form SF-15 - Application for 10-Point Veterans' Preference, and any documentation that supports your claim (e.g., Department of Veterans Affairs letter dated 1991 or later. Please refer to the SF-15 form to determine what documentation is required. To access this form, please Click Here.)
Preferences
1.
Select the location(s) you want to be considered for. You must choose at least one location.
2.
Select the lowest grade you are willing to accept for this position.
How did you hear about this opportunity?
1.
Please let us know how you heard about this opportunity.
Suitability and Conditions of Employment
Please respond whether or not you have been convicted* of the offense listed within the past 10 years. (Note: By responding "Yes" to any of these, you will be removed from consideration for this position.)
*You have a conviction if you plead no contest (nolo contendere), plead guilty, were found guilty, or found not guilty by reason of insanity, to any of the listed disqualifying offenses. The only exceptions are if your guilty plea or conviction has been reversed on appeal, your conviction has been expunged, or you have been pardoned.
*You have a conviction if you plead no contest (nolo contendere), plead guilty, were found guilty, or found not guilty by reason of insanity, to any of the listed disqualifying offenses. The only exceptions are if your guilty plea or conviction has been reversed on appeal, your conviction has been expunged, or you have been pardoned.
1.
Forgery of certificates, false marking of aircraft, and other aircraft registration violations.
2.
Interference with air navigation.
3.
Improper transportation of hazardous material.
4.
Aircraft piracy.
5.
Interference with flight crew members or flight attendants.
6.
Commission of certain crimes aboard aircraft in flight.
7.
Carrying a weapon or explosive aboard aircraft.
8.
Conveying false information and threats.
9.
Aircraft piracy outside the special aircraft jurisdiction of the United States.
10.
Lighting violation involving transporting controlled substances. Essentially, this means that if you have been convicted of transporting illegal drugs in a plane without activating the navigation or anti-collision lights you are disqualified.
11.
Unlawful entry into an aircraft area that serves air carriers or foreign air carriers contrary to established security requirements.
12.
Destruction of an aircraft or either a domestic or international aircraft facility. It is a federal crime to use any device, substance or weapon, to intentionally perform an act of violence against any person at an airport or to destroy or seriously damage the facilities of such an airport.
13.
Murder.
14.
Assault with intent to murder.
15.
Espionage.
16.
Sedition (inciting insurrection against lawful authority).
17.
Kidnapping or hostage taking.
18.
Treason.
19.
Rape or aggravated sexual abuse.
20.
Unlawful possession, use, sale, distribution, or manufacture of an explosive or weapon.
21.
Extortion.
22.
Armed or felony armed robbery.
23.
Distribution of, or intent to distribute a controlled substance.
24.
Felony arson.
25.
Felony involving a threat.
26.
Felony involving willful destruction of property.
27.
Felony involving importation or manufacture of a controlled substance.
28.
Felony involving burglary.
29.
Felony involving theft.
30.
Felony involving dishonesty, fraud, or misrepresentation.
31.
Felony involving possession or distribution of stolen property.
32.
Felony involving aggravated assault.
33.
Felony involving bribery.
34.
Felony involving illegal possession of a controlled substance punishable by a maximum term of imprisonment of more than 1 year, or any other crime classified as a felony that the Under Secretary determines indicates a propensity for placing contraband aboard an aircraft in return for money.
35.
Violence at international airports.
36.
Conspiracy or attempt to commit any of the criminal acts listed above.
37.
Interference with security screening personnel.
All the information you provide may be verified by a review of the work experience and/or education as shown on your application form, by checking references and through other means, such as the interview process. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for not hiring you, or for firing you after you begin work.
38.
Does the TSA employ any of your relatives?
Please respond whether or not you have been separated (e.g., terminated, removed, or resigned while a proposed termination or removal was pending) from TSA for any of the following reasons within the last three years.
Note: By responding "Yes" to any of these, you will be removed from consideration for this position
Note: By responding "Yes" to any of these, you will be removed from consideration for this position
39.
Were you separated due to unacceptable performance?
40.
Were you separated due to misconduct?
41.
Were you separated due to receiving a negative suitability determination from the Personnel Security Division?
42.
Did you resign after receiving a proposed removal letter?
Resume Requirements
1.
I understand that my Resume must include the following or I may be found ineligible for consideration:
- Narrative description of duties with start and end dates (including month and year) for work experience
- Number of hours worked in a position (i.e. full-time or part-time). If part-time, state the total number of hours worked per week
- Performance level for federal civilian positions (i.e. band or grade)
Assessment 1
Select “Yes” or “No” to the following question(s).
1.
To qualify for the SV-G Pay Band (equivalent to GS-11), you must have one year of specialized experience at the SV-F or GS-9 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the knowledge, skills and abilities to successfully perform the duties of the position.
. - Perform case management functions within the Hazardous Materials Endorsement (HME), Transportation Worker Identification Credential (TWIC®), Precheck Application Program (TSA Precheck®), or Aviation Programs; and)
- Utilize multiple databases simultaneously (including the Technology Infrastructure Modernization, Screening Gateway and Universal Enrollment Services Admin systems), ticket management tools, and case management systems to perform extensive research in order to verify status of applicant's security threat assessment; and)
- Experience providing customer and case management support and proposing solutions to resolve problems.
OR
Ph.D. or equivalent doctoral degree OR 3 full years of progressively higher-level graduate education leading to such a degree.
OR
LL.M., if related
. - Perform case management functions within the Hazardous Materials Endorsement (HME), Transportation Worker Identification Credential (TWIC®), Precheck Application Program (TSA Precheck®), or Aviation Programs; and)
- Utilize multiple databases simultaneously (including the Technology Infrastructure Modernization, Screening Gateway and Universal Enrollment Services Admin systems), ticket management tools, and case management systems to perform extensive research in order to verify status of applicant's security threat assessment; and)
- Experience providing customer and case management support and proposing solutions to resolve problems.
OR
Ph.D. or equivalent doctoral degree OR 3 full years of progressively higher-level graduate education leading to such a degree.
OR
LL.M., if related
2.
To qualify for the SV-H Pay Band (equivalent to GS-12), you must have one year of specialized experience at the SV-G or GS-11 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the knowledge, skills and abilities to successfully perform the duties of the position.
- Perform case management functions within the Hazardous Materials Endorsement (HME), Transportation Worker Identification Credential (TWIC®), Precheck Application Program (TSA Precheck®), or Aviation Programs; and)
- Utilize multiple databases simultaneously (including the Technology Infrastructure Modernization, Screening Gateway and Universal Enrollment Services Admin systems), ticket management tools, and case management systems to perform extensive research in order to verify status of applicant's security threat assessment; and)
- Ensure program operations comply with established rules and regulations issued by the agency and the department; and)
- Monitor vetting, adjudication, and credentialing operations for various programs ensuring requirements are met through customer support, case management and stakeholder engagement.
- Perform case management functions within the Hazardous Materials Endorsement (HME), Transportation Worker Identification Credential (TWIC®), Precheck Application Program (TSA Precheck®), or Aviation Programs; and)
- Utilize multiple databases simultaneously (including the Technology Infrastructure Modernization, Screening Gateway and Universal Enrollment Services Admin systems), ticket management tools, and case management systems to perform extensive research in order to verify status of applicant's security threat assessment; and)
- Ensure program operations comply with established rules and regulations issued by the agency and the department; and)
- Monitor vetting, adjudication, and credentialing operations for various programs ensuring requirements are met through customer support, case management and stakeholder engagement.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
3.
Utilize administrative practices and procedures, to assess program development, execution and overall management, and make recommendations to improve operational effectiveness and efficiency.
4.
Experience creating spreadsheets, charts, and graphs that are clear, concise, and effectively depict program data and conclusions.
5.
Experience writing reports to explain analyses and fully support recommendations for program and operations changes.
6.
Experience extracting, compiling and analyzing data from multiple sources to prepare comprehensive data analyses and related reports.
7.
Applying analytical and evaluative methods, techniques, and procedures to design and conduct analytical studies and surveys.
8.
Identifying, analyzing, and recommending solutions to problems and/or for improvements in the efficiency and effectiveness of programs.
9.
Serving as a technical support analyst on enrollment, vetting and intelligence programs, projects and operations that impact transportation workers and passengers.
10.
Experience providing customer service, active listening, and verbal and written communication skills, professional phone voice and etiquette to customers.
11.
Experience creating spreadsheets, charts, and graphs that are clear, concise, and effectively depict program data and conclusions.
12.
Deliver clear and convincing presentations to individuals or groups and facilitate an open exchange of ideas and communication.