USA Staffing

1. GS-13 Choose the answer that best describes your experience.

A. I have one year of specialized experience equivalent to the GS-12 level in the Federal service. Examples of specialized experience include, planning work to be accomplished by team members, setting and adjusting short-term priorities and preparing schedules for completion of work; identifying developmental and training needs of employees; developing performance standards; working with managers to ensure that program and agency objectives are being met; projecting administrative support staff resource needs; providing input and insight into the development and implementation of new policies and procedures that affect an organizations programs and processes.

B. No experience as described above.

2. Which of the following communication activities have you performed? Be prepared to provide specific examples of your experience if you are called for an interview.

A. Explained administrative or technical matters to customers or internal audiences.

B. Orally justified your findings or recommendations to a senior management official.

C. Provided a written report outlining findings or recommendations.

D. Facilitated group discussions.

E. Served as single point of contact (POC) for an organization, department, or division in administrative or technical matters.

F. Served as key liaison between multiple divisions, program offices, or teams.

G. None of the above.

3. Which of the following activities have you completed to manage the workload of a team and/or organizational unit? Be prepared to provide specific examples of your experience if you are called for an interview.

A. Managed the portfolio of workload for a team or organizational unit.

B. Monitored the workload of multiple individuals by examining the appropriate organizational metrics (e.g. staff utilization).

C. Anticipated and forecasted the staffing needs of a team or organizational unit.

D. Justified future staffing needs to senior management officials.

E. Allocated the workload of a team or organizational unit.

F. None of the above.

4. Select the statement that most closely represents your experience participating in the development of long-range plans for organizational staffing and personnel requirements (e.g., FTE allocation).

A. Conducted staffing analyses using workload data and current technology assessments to determine present and future personnel requirements.

B. Provided assistance to management in collecting data on workload and current technology assessment.

C. Provided data on current workload and technology assessments to management.

D. None of the above

5. Select the responses that describe your experience overseeing human resources activities for an organization.

A. Assessed the needs of my workforce and implemented recruitment and training strategies to account for any deficiencies.

B. Experience in independently hiring and dismissing employees.

C. Conducted training sessions designed to improve knowledge and skills of employees.

D. Based on instruction from my supervisor, recruited and selected employees to fulfill staffing needs.

E. Coordinated with others to identify weaknesses in my workforce (e.g., skill and knowledge deficiencies, lack of resources) and developed action plans to minimize weaknesses.

F. Developed performance plans and position descriptions.

G. Advised management officials on Human Resource policies and procedures.

H. Monitored performance plans and appraisals by ensuring that all staff were given progress reviews at the appropriate time and that appraisals were done in a timely manner.

I. Made recommendations to management officials on performance awards and/or incentive awards for staff.

J. None of the above.

6. Select the response that describes your highest level of experience analyzing operational problems or issues (e.g. bottlenecks, conflicts) and recommending solutions.

A. Recommended and implemented a solution that permanently resolved the systemic operational problem or issue.

B. Successfully implemented solutions that I recommended to resolve systemic operational problems or issues.

C. Recommended solutions to systemic operational problems or issues.

D. Identified and gathered information around an operational problem or issue.

E. None of the above.

Select “Yes” or “No” to the following question(s).

7. Do you have experience working with a team made up of members outside of your immediate work unit?

A. Yes

B. No

8. Select the response that represents your highest level of experience organizing action items that required coordination and follow up with others.

A. Organized own priorities to ensure that responses to action items are timely.

B. Organized action items using an automated tracking system to regularly ensure that documents and action items are completed timely by the responsible party or parties.

C. Kept actively aware of requests for special action or information and followed up with responsible personnel to ensure timely and appropriate response.

D. Regularly coordinated and collected responses from other offices in response to action items. Summarized responses received and ensured that the supervisor had necessary and relevant background information and materials.

E. Regularly anticipated action items that could result from meetings or email traffic. notified the relevant parties or offices that may be tasked with action. Coordinated the receipt of information, followed up to ensure information was received timely, and informed the supervisor.

F. None of the above.

9. Which of the following activities have you completed to manage multiple organizational resources? Be prepared to provide specific examples of your experience if you are called for an interview.

A. Anticipated and forecasted future short and long-term resource needs.

B. Defended resource allocation decisions to senior management and briefed others on resource priorities.

C. Coordinated with others (e.g. key stakeholders, organizational staff) to identify the appropriate amount and type of resources needed to meet needs.

D. Managed recurring organizational resource needs and generated status reports.

E. Used management tools that already exist to determine short-term resource needs.

F. None of the above.

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