- Position Title
- IT SPECIALIST (SYSTEMS ADMINISTRATION/CUSTOMER SUPPORT)
- Agency
- U.S. Army Military Surface Deployment and Distribution Command
- Announcement Number
- EUJU234686217108HI Opens in new window
- Open Period
- Tuesday, April 25, 2023 to Monday, May 8, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
Conditions of Employment
This position has requirements which must be met prior to employment, and conditions for continued employment. Your answers to the questions in this section will indicate your understanding of, or possession of, these requirements and conditions.
1.
This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Top Secret security clearance or access for the duration of employment. A pre-employment and recurring comprehensive background investigation that includes, but is not limited to, contact with all references, employers, co-workers, personal associates, and a review of your driving record, credit history, criminal history, and military service are required. Are you willing to undergo pre-employment and recurring investigations to obtain and maintain a Top Secret clearance as required?
2.
This position requires the completion of a pre-employment Physical Examination and an annual examination thereafter to ensure the continued, required level of physical health & ability or fitness to perform the duties of the position. Are you willing to submit to a pre-employment physical and willing to maintain a level of physical fitness to obtain and maintain employment as required?
3.
The duties of this position meet the criteria for compliance with Federal and Department of the Army Drug Free Workplace Programs. Detection of the presence of drugs is warranted. This position is subject to a pre-employment screening, and random testing thereafter, to include testing based on reasonable suspicion and testing due to direct involvement with an on-duty accident. Are you willing to refrain from the use of illegal drugs and submit to a pre-employment drug screening and random testing thereafter to obtain and maintain employment in this position?
4.
In accordance with AR 690-11, this position has been designated as "Emergency-Essential". Emergency-Essential designation takes precedence over any transportation agreement or military recall status. In the event of a crisis situation or wartime, the incumbent must continue to perform the duties and requirements of the position to ensure the success of combat operations or to support combat essential systems subsequent to mobilization or an evacuation order. Additional training, medical requirements, and deployment responsibilities may apply to this position. Can you be exempted from military recall status and are you willing to comply with other Emergency-Essential requirements to obtain and maintain this position?
5.
This position requires the incumbent to possess, or obtain and maintain, a valid regular or official U.S. Passport. Are you willing and able to obtain and maintain the required passport for this position?
6.
This position has a requirement to lift up to 50 lbs. in the regular performance of duties. Are you willing and able to meet the lifting requirement?
7.
This position has a Temporary Duty (TDY) or business travel requirement of 15% of the time. Are you willing and able to travel away from your permanent duty station up to 15% of the time?
8.
Must be able to hold an IA Technical Level II certification under DOD Directive 8570.1 (IA Training and Workforce Management) and related implementing policies. Are you able to obtain and maintain an IA Technical Level II certification under DOD Directive 8570.1 (IA Training and Workforce Management) and related implementing policies?
Assessment 1
Thank you for your interest in and IT Specialist (SYSADMIN/CUSTSPT) position with Department of the Army. Your resume and the responses you provide to this assessment questionnaire will be used to determine if you are among the best qualified for this position. Your responses are subject to verification. Please review your responses for accuracy before you submit your application.
1.
Select the one statement that best describes the education or experience that you possess that demonstrates your ability to perform the work of IT SPECIALIST (SYSADMIN/CUSTSPT) at the GS-09 grade level or equivalent pay band in the Federal Service.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
2.
Identify, report, and resolve a variety of Information Technology (IT) issues and problems.
3.
Responsible for property accountability of IT hardware.
4.
Responsible for the operations and maintenance of communications equipment to include SATCOM terminals, Radio Frequency Identification and Land Mobile Radios.
5.
Exercise technical and administrative responsibilities for implementing, executing and evaluating IT resources within the unit.
6.
For each response of "E" above, please indicate what position(s) on your resume supports this response (such as title, organization & date). If not applicable, put N/A.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
7.
Ensure software and hardware is compliant with the latest security baseline configurations to prevent and defend against unauthorized access to systems, networks and data.
8.
Ensure the application of appropriate security measures in assigned areas.
9.
Administer SIPRNET and NIPRNET Local Area Network Video Teleconferencing and associated activities.
10.
Determine guidelines and standards for desktop user support in accordance with regulatory requirements.
11.
For each response of "E" above, please indicate what position(s) on your resume supports this response (such as title, organization & date). If not applicable, put N/A.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
12.
Provide information and assistance to customers.
13.
Manage the organization portal and related websites.
14.
Provide training to local users.
15.
Install and configure hardware (i.e. laptops, desktops, etc.) in response to customer requirements.
16.
For each response of "E" above, please indicate what position(s) on your resume supports this response (such as title, organization & date). If not applicable, put N/A.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
17.
Report internal IT problems/incidents, tracking submitted requirements.
18.
Provide advice on software features, problem resolution techniques and debugging strategies.
19.
Perform systems backups to ensure expedient restoration of the database for the respective network equipment.
20.
For each response of "E" above, please indicate what position(s) on your resume supports this response (such as title, organization & date). If not applicable, put N/A.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
21.
Coordinate the installation, testing, operation, troubleshooting and maintenance of hardware and software systems.
22.
Provide user consultation to determine and justify the acquisition of automated systems hardware and software.
23.
Serve as the primary VTC operator, managing VTC capabilities.
24.
For each response of "E" above, please indicate what position(s) on your resume supports this response (such as title, organization & date). If not applicable, put N/A.
25.
Your responses to the Announcement and Assessment Questionnaires, along with your resume and all supporting documentation are subject to evaluation and verification to ensure accuracy. Please take this opportunity to review your responses to ensure their accuracy.