- Position Title
- Hearing Operations Support Assistant
- Agency
- Patent and Trademark Office
- Announcement Number
- TMCO-PTAB-23-11938859-DE Opens in new window
- Open Period
- Monday, June 5, 2023 to Monday, June 19, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent. For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
3.
Are you a current or former Federal employee displaced from a position in a Federal agency other than the agency hiring for this position? If yes, confirm:
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent. For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
Preferences
1.
Select the lowest grade you are willing to accept for this position.
2.
How did you hear about USPTO Job possibilities? (No Choice Limit)
3.
Have you held a political appointment within the previous five-year period?
4.
If you are a current or former Federal civilian employee, by what agency/office or Department of Commerce bureau are you employed?
5.
If you answered "Other" to the above question, please enter the agency and organization.
Assessment 1
Thank you for your interest in a Hearing Operations Support Assistant position with the United States Patent and Trademark Office (USPTO). Your resume and the responses you provide will be used to determine if you are among the best qualified for this position. Your responses are subject to verification. Please review your responses for accuracy before you submit your application.
1.
Select the one statement that best describes the experience that you possess that demonstrates your ability to perform the work of a Hearing Operations Support Assistant at the GS-06 grade level or equivalent in the Federal Service.
2.
Select the one statement that best describes the experience that you possess that demonstrates your ability to perform the work of a Hearing Operations Support Assistant at the GS-07 grade level or equivalent in the Federal Service.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
3.
Please select the response that best describes your experience receiving and responding to external policy and procedure inquiries in reference to scheduled hearings, transcripts, and case management.
4.
Please select the response that best describes your experience greeting all parties and public appearing for hearings, and coordinates courtroom set up.
5.
Please select the response that best describes your experience assisting internal and external customers, answering questions regarding oral hearings.
6.
Please select the response that best describes your experience processing form letters, documents or Orders in an automated system.
7.
Please select the response that best describes your experience assisting with the monitoring of live video feeds during in-person and virtual hearings, resolving technical issues such as sound, connection and picture quality, using hearing room technology.
8.
Please select the response that best describes your experience serving as point of contact for video hearing requests from external stakeholders.
9.
Please select the response that best describes your experience assisting internal and external customers with information and statuses regarding upcoming hearings.
10.
Please select the response that best describes your experience performing data entry of hearing information for each case in an automated case tracking system.
11.
Please select the response that best describes your experience assisting with the daily monitoring, scheduling, and updating of case information
12.
Please select the response that best describes your experience receiving and responding to external policy and procedure inquiries in reference to scheduled hearings and transcripts.
13.
Please select the response that best describes your experience serving as point of contact for video hearing requests from external stakeholders.
14.
Please select the response that best describes your experience greeting all parties and public appearing for hearings.