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Position Title
Senior Strategic Information Technology (IT) Operations Advisor (SL)
Agency
Patent and Trademark Office
Announcement Number
EXRD - OCIO-23-11951323 Opens in new window
Open Period
Friday, May 5, 2023 to Monday, June 5, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
  • your last performance rating of record is at least fully successful or the equivalent. For more information, review the USAJOBS Help Center.

To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
3. Are you a former federal employee who held a career appointment in the competitive service OR who held a career-conditional appointment (and is within 3 years of the date of separation or is a preference eligible) and who has never held the full performance level of this position?

OR

Are you a current federal employee in the competitive service who has never held the full performance level of this position?

To verify your eligibility as a current or former federal employee, you must submit a copy of your Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your permanent, competitive status. Your SF-50 (or equivalent personnel action form) must reflect:
  • career or career-conditional (Block #24 Tenure 1 or 2); AND, status in the competitive service (Block #34 Position Occupied is 1).
(limit characters)
4. Do you have a severe physical, psychiatric or mental disability that qualifies you for Schedule A Disability appointments?

If eligible, provide proof of disability with appropriate medical documentation, i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist stating your condition and restrictions.

For more information, review USAJOBS Individuals with Disabilities resources.
(limit characters)
5. Are you a veteran whose latest discharge was under honorable conditions AND you:
  • served three or more years of continuous active duty service in the military (Note: if released shortly before completing a 3-year tour, you are considered to meet the eligibility); OR,
  • are entitled to veterans' preference? For more information, review USAJOBS Veterans resources. USAJOBS Veterans resources

To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of service which includes character of service.
(limit characters)
Preferences
1. Have you held a political appointment within the previous five-year period? (limit characters)
2. How did you hear about USPTO Job possibilities? (No Choice Limit) (limit characters)
3. If you are a current or former Federal civilian employee, by what agency/office or Department of Commerce bureau are you employed? (limit characters)
4. If you answered "Other" to the above question, please enter the agency and organization. (limit characters)
Professional Technical Qualifications
Applicants must use the USA Jobs text boxes to submit their narrative responses to the PTQs - Do not write "see resume" or "see attached documents". Each PTQ has a 10,000 character limit (to include spaces) that must be adhered to. Uploaded documents addressing the PTQs will not be accepted. (limit characters)
1. 1. Describe in detail how you drove large, cross-functional IT programs or products involving coordination of with multiple stakeholders at various levels of the organization and how you managed the performance, budget, revenue targets and delivery of a major Information Technology program or initiative including managing large Product budgets and significant revenue targets. (limit 10,000 characters)
2. 2. Describe your experience working with a broad and diverse user community to gather requirements, develop and validate solutions, and communicate complex technical issues to nontechnical stakeholders, peers and all levels of executive leadership. Include in your answer your demonstrable ability translating business requirements into system solutions, with experience developing blended multi-disciplinary teams in a matrix environment while gaining acceptance of deliverables with the user community. (limit 10,000 characters)
3. 3. Describe your demonstrated enterprise level experience through the use of Agile, Scrum, Kanban or similar methodology, in the design, engineering, integration and implementation of a large variety of heterogeneous IT technologies across multiple data centers, network, security, monitoring, storage, databases, platform and virtualization services. (limit 10,000 characters)