National Park Service Logo
Position Title
Park Guide
Agency
National Park Service
Announcement Number
SE-1628-EVR-23-11953014-IMP Opens in new window
Open Period
Thursday, May 11, 2023 to Monday, May 22, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Are you a current or former federal employee displaced from the agency hiring for this position?   If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
  • your last performance rating of record is at least fully successful or the equivalent.
 
For more information, review the USAJOBS Help Center. 
 
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
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2. Are you a current career/career-conditional National Park Service Federal employee and meet the following Competitive Merit Promotion Eligibility:

Current National Park Service Federal employee with a career or career- conditional appointment in the competitive service that hold, or have held a career or career-conditional position at a lower grade level as the position being announced. 

To verify your eligibility as a current National Park Service Federal employee, you must provide a copy of your current Notification of Personnel Action, Standard Form 50 (SF-50) reflecting your competitive status showing that you are a current National Park Service employee. All required documentation will be outlined in the Job Opportunity Announcement.
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3. Are you a current or former employee of a land management agency (Forest Service; Bureau of Land Management; National Park Service; Fish and Wildlife Service; Bureau of Indian Affairs; or Bureau of Reclamation) who:
  • was originally hired to a time-limited position under a competitive appointment; and,
  • served one or more time-limited appointments at a land management agency for a period totaling more than 24 months without a break in service of two or more years; and,
  • performed at an acceptable level of service during each period of service; and,
  • if no longer employed by the land management agency, have been separated for no more than two years, and departed that position in good standing.
 
To verify your eligibility, you must provide documentation for the Land Management Workforce Flexibility Act (LMWFA) eligibility, which includes ALL Appointment AND Termination SF-50s for EACH appointment as well as ALL performance evaluations, for each qualifying period of temporary employment claimed.
For more information, review Land Management Workforce Flexibility Act (LMWFA).
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4. Are you a current career/career-conditional National Park Service Federal employee and meet the following Non-competitive Merit Promotion Eligibility:
 
Current National Park Service Federal employee with a career or career-conditional appointment in the competitive service that hold, or have previously held a career or career-conditional position at the same or higher grade level with the same or higher promotion potential as the position being announced.
 
To verify your eligibility as a National Park Service Federal employee, you must provide a copy of your current Notification of Personnel Action, Standard Form 50 (SF-50) reflecting your competitive status showing that you are a current National Park Service employee. All required documentation will be outlined in the Job Opportunity Announcement.
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5. Reasonable Accommodations for taking the online assessments are provided on a case-by-case basis only to qualified individuals with a disability covered by the Rehabilitation Act of 1973, as amended.

Do you have a disability (physical or mental) that you believe will interfere with completing the online assessments and require a Reasonable Accommodation?

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Preferences
1. My performance is at an acceptable level and I am not serving under a formal Performance Improvement Plan (PIP). (limit characters)
Assessment 1
BASIC EXPERIENCE AND EDUCATION SECTION: It is important that your application package submitted, including a resume or application form, clearly shows how you possess the experience and skills levels you claim in this questionnaire. Each of your responses must be clearly supported by your education, training, and/or specific work experience you describe in your application packet submitted for this position (application form or resume, transcripts, list and description of training completed, and/or other items you submit). If not, your score will be lowered, or you will be found not qualified. The information you provide will be verified. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for rating you ineligible, not hiring you, or for firing you after you begin work. (limit characters)
Time-in-Grade Requirement- Applicants who are current Federal employees and have held a GS-4 grade any time in the past 52 weeks must also meet time-in-grade requirements. For this vacancy, applicants must have held a GS-4 or equivalent level for at least one year to be eligible for the GS-5 grade level of this position. Provide a copy of your last or most recent SF-50, "Notification of Personnel Action" to indicate your current federal status. You must also submit additional SF-50(s) to clearly demonstrate one year time-in-grade as required in the announcement. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate that you possess one year time-in-grade. In this instance, you should provide an additional SF-50 to clearly demonstrate one year time-in-grade. (limit characters)
1. From the descriptions below, select one response that best describes how your background meets the basic experience or education requirements for a Park Guide, GS-0090-05 position. Read all responses before making your selection. If you leave this question blank, you will be rated ineligible. If you do not meet these minimum qualifications, you will be considered not qualified and will not receive consideration for this position. The resume or application materials you submit for this announcement must support the answers you claim under this and other questions. If not, you will be found not qualified or your score will be lowered. (limit characters)
COMPETENCY ASSESSMENT QUESTIONNAIRE SECTION: For the questions below, please select from A through E to indicate the skill level that you possess for each task listed. The questions were developed based on the knowledge, skills, abilities, and competencies needed to perform the work of this position. Be sure to describe your experience that supports your answers to the questions below, in your resume or application materials. It is important that your application package submitted, including a resume or application form, clearly shows how you possess the experience and skill levels you claim in this questionnaire. Each of your responses must be clearly supported by your education, training, and/or specific work experience you describe in your application packet submitted for this position (application form or resume, transcripts, list and description of training completed and/or other items you submit). If not, your score will be lowered or you will be found not qualified. The information you provide will be verified. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for rating you ineligible, not hiring you, or for firing you after you begin work. A- I have not had education, training or experience in performing this task. B- I have had education or training in performing this task, but I have not yet performed it on the job. C- I have performed this task on the job, with close supervision from supervisor or senior employee. D- I have performed this task as a regular part of a job, independently and usually without supervision from senior employee. E- I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist or train them in doing this task because of my expertise. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
2. Research scientific, technical, and/or historical sources to develop information and interpretation programs. (limit characters)
3. Translates information into understandable concept for diverse audiences. (limit characters)
4. Provide information to the public about cultural historical, or natural science oriented topics. (limit characters)
5. Utilize a variety of interpretive techniques to deliver information. (limit characters)
6. Utilize interpretive principles to facilitate intellectual and emotional connections. (limit characters)
7. Develop or upgrade interpretive products for programs, publications, or exhibits. (limit characters)
8. Present informal and formal talks, guided tours to all types of audiences. (limit characters)
9. Responds to visitor's inquiries for information, direction, and guidance. (limit characters)
10. Negotiates with individuals or organizations to resolve conflicts, disputes, or grievances. (limit characters)
11. Lead interpretive wet walk programs of 3 hours in length. (limit characters)
12. Lead bike programs through uneven terrain. (limit characters)
13. Assess customer needs to appropriate level of information or assistance. (limit characters)
14. Provide direction to, information on, and orientation regarding services or activities of interest to the public. (limit characters)
15. Serves as front-line representative to greet customers and answers questions. (limit characters)
16. Direct customers with problems, questions, or complaints. (limit characters)
17. Educate customers regarding rules, regulations, and safety concerns to gain compliance. (limit characters)
18. Perform opening and closing procedures for a visitor center. (limit characters)
19. Use multimedia (such as, audio-visual equipment and Microsoft Office computer software, including Publisher and PowerPoint) to create informational and interpretive presentations or products. (limit characters)
20. Use computer software for internet research, word processing and data entry to accomplish work. (limit characters)