Citizenship and Immigration Services Logo
Position Title
Immigration Services Assistant (Office Automation)
Agency
Citizenship and Immigration Services
Announcement Number
11971871-FOD-ST-23 Opens in new window
Open Period
Thursday, May 25, 2023 to Monday, June 5, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2.

Do you wish to be considered under the Career Transition Assistance Plan (CTAP) because you are a current DHS employee who has received an official notice stating that your position is no longer needed, or that you will be separated by reduction in force (RIF) and meet all of the following criteria?

  • Occupy a position in the same local commuting area of the vacancy, and
  • Occupy a position at or above the grade of the announced position and with no greater promotion potential, and
  • Have a current performance rating of at least "fully successful" or equivalent

For more information about CTAP eligibility, visit The Employee's Guide to Career Transition.

Proof is required. You must submit the following documentation to support your claim:

  • My most recent SF-50 (Notification of Personnel Action), or equivalent, as stated in the job announcement that shows position occupied (block #34 of your SF-50); tenure; grade and step; salary; and, full performance level.
  • If my position occupied is "2 - Excepted Service" (block #34 of your SF-50), I have also included the initial SF-50, or other official Notification of Personnel Action, for that appointment.
  • Documentation of my Reduction in Force (RIF) separation notice or a proposed removal/separation notice.
  • My latest performance rating of record.
(limit characters)
3.

Do you wish to be considered under the Interagency Career Transition Assistance Plan (ICTAP) because you are a current or former Federal employee displaced from a position in a federal agency other than the agency hiring for this position and meet all of the following criteria?

  • Occupy a position in the same local commuting area of the vacancy, and
  • Occupy a position at or above the grade of the announced position and with no greater promotion potential, and
  • Have a current performance rating of at least "fully successful" or equivalent

For more information about ICTAP eligibility, visit The Employee's Guide to Career Transition.

Proof is required. You must submit the following documentation to support your claim:

  • My most recent SF-50 (Notification of Personnel Action), or equivalent, as stated in the job announcement that shows position occupied (block #34 of your SF-50); tenure; grade and step; salary; and, full performance level.
  • If my position occupied is "2 - Excepted Service" (block #34 of your SF-50), I have also included the initial SF-50, or other official Notification of Personnel Action, for that appointment.
  • Documentation of my Reduction in Force (RIF) separation notice or a proposed removal/separation notice.
  • My latest performance rating of record.
(limit characters)
4.

Do you wish to be considered under the Military Spouse authority (5 CFR 315.612) because you meet one of the following criteria?

  • Spouse of a member of the armed forces serving on active duty. The following proof is required; Copy of military member's orders and documentation verifying the marriage (marriage certificate or other legal documentation verifying marriage); 
OR
  • Spouse of a 100 percent disabled service member injured while on active duty. The following proof is required: Military member's DD214 listing the character of service; a letter from the Department of Veterans Affairs showing they have a disability rating of 100 percent and/or unemployable; and documentation verifying the marriage (marriage certificate or other legal documentation verifying marriage); 
OR
  • Un-remarried widow or widower of a service member who was killed while performing active duty. The following proof is required: Documentation verifying the member of the armed forces was killed while serving on active duty; and documentation verifying the marriage (marriage certificate or other legal documentation verifying marriage). Selecting this option will be considered as certification that you are the un-remarried widow or widower of the service member.

See OPM's Vet Guide or SF-15 for more information.

(limit characters)
5. Do you wish to be considered under the Veterans Employment Opportunity Act (VEOA) because you meet one of the following criteria?
  • Are a preference-eligible veteran,
OR
  • Are a veteran separated from the armed forces after three (3) or more years of continuous active service performed under honorable conditions. 
Note: Veterans claiming eligibility on the basis of service in a campaign or expedition for which a medal was awarded must be in receipt of the campaign badge or medal.

Proof is required. You must submit the following documentation to support your claim:
  • DD-214 showing character of service, and
  • If applying based on your preference as a disabled veteran, you must submit your letter from the Department of Veterans Affairs (VA) showing the combined service-connected disability rating, or other acceptable documentation. 
See OPM's Vet Guide or SF-15 for more information.
(limit characters)
Preferences
1. Select the location(s) you want to be considered for. You must choose at least one location. You may only select up to 1 location(s). (limit characters)
2. I acknowledge the following conditions if I choose to submit my resume through the USAJOBS Resume Builder:
  • I understand that resumes submitted through USAJOBS Resume Builder are converted to a PDF format when they are transmitted to USA Staffing from the USAJOBS applicant interface and additional spaces/page gaps are added to resumes during the Resume Builder conversion process;
  • Based on the above conditions, I understand that USCIS strongly encourages me to save my resume to a PDF document and upload the PDF document instead of submitting my resume created through Resume Builder;
  • I understand that USCIS' human resources will only review the first 5 pages of my resume to determine eligibility/qualifications for this position;
  • By answering YES to this question, I am indicating that I have met this requirement for consideration.

(Note: Additional guidance regarding this requirement is available within the How to Submit Your Resume section of the USCIS Resume Requirement FAQs.)
(limit characters)
3. There is a residency requirement for all applicants not currently employed by U.S. Citizenship and Immigration Services. This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position(s); (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity; OR (3) been a dependent of a U.S. Federal or Military employee serving overseas. Do you meet one of these requirements? (limit characters)
Assessment 1
1. GS-05 - Which of the following statements best describes your experience and/or education? (limit characters)
2. You must provide the position title(s) and dates of employment referenced in your resume that demonstrates the experience related to your response. (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
3. Typing Certification: Can you type at least 40 words per minute? You can self-certify by submitting a statement that you can type this speed. (limit characters)
4. General Office Skills: Do you possess knowledge of general office automation software, practices, and procedures? (limit characters)
5. Physical Demands: Applicants must be able to lift up to 50 pounds. Are you able to lift moderately heavy items such as file tubs and record boxes or bins weighing up to 50 lbs. (limit characters)
The following section contains a multitude of question types. If you see a radio button, you can only select one response. If you see a checkbox, you may select all that apply. (limit characters)
6. Select the actions you have performed to maintain a record tracking system. (limit characters)
7. Which administrative/clerical activities have you performed to manage a program or office? (limit characters)
8. Which types of software have you independently used to organize information? (limit characters)
9. Select the tasks you have performed to maintain information in record tracking systems. (limit characters)
10. Which statement best describes your reaction when work processes frequently change? (limit characters)
11. Select the ways in which you demonstrate being open and courteous to opinions from people with varied backgrounds. (limit characters)
12. Select the ways in which you develop and maintain collaborative working relationships with others to resolve conflicts in a positive manner. (limit characters)
13. Select the activities you have performed to process application/petition packets. (limit characters)
14. Which activities have you performed to assess the accuracy of case file contents? (limit characters)
15. Which activities have you performed to assess the accuracy of case file contents? (limit characters)
16. Select the activities you have performed to ensure the integrity of case files. (limit characters)
17. If you are a Federal employee, is your most recent performance rating equivalent to a "pass," "satisfactory," or better? (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
18. Your ratings in this Occupational Questionnaire are subject to evaluation and verification based on the documents and references you submit. Later steps in the selection process are specifically designed to verify your ratings. Deliberate attempts to falsify information may be grounds for not selecting you or for dismissing you from the position/agency. It is your responsibility to provide the responses, information, and documentation regarding your work history for us to determine your eligibility and qualifications for this position. By agreeing to the statement below, you are confirming that you: 1) understand this warning, 2) have reviewed your responses to this questionnaire for accuracy, 3) verify that your responses accurately describe your current level of experience and capability, and 4) that you have provided all of the information and documentation needed for us to determine your eligibility and qualifications for this position. (limit characters)