- Position Title
- Health System Specialist (Change Management Lead)
- Agency
- Veterans Health Administration
- Announcement Number
- CBSY-11976240-23-MK Opens in new window
- Open Period
- Tuesday, May 23, 2023 to Tuesday, May 30, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Are you an employee of the facility indicated for this position?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.
To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted). Please be aware that award SF-50's do not always include this pertinent information.
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.
To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted). Please be aware that award SF-50's do not always include this pertinent information.
2.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- your grade is equivalent to or below the grade level of the vacancy; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
Preferences
1.
Which of the following items describes your current or recent (within the last five years) political appointee service?
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
Resume Reminder- Your resume must include the following information for each job listed:
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.
- Job title Duties (be as detailed as possible)
- Month & year start/end dates (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)
- Series and Grade, if applicable, for all Federal positions you have held
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.
Accuracy of Application Reminder:
By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001).
By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001).
Reminders
1.
Resume Reminder - Your resume must include the following information for each job listed:
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.
Do you confirm that the above information is clearly stated for each work entry you are claiming experience for, and that each entry is full time unless otherwise annotated with part-time hours?
- Job title
- Duties (be as detailed as possible)
- Month & year start/end dates (e.g. June 2019 to April 2021)
- Full-time or part-time status (include hours worked per week if part-time)
- Series and Grade, if applicable, for all Federal positions you have held.
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.
Do you confirm that the above information is clearly stated for each work entry you are claiming experience for, and that each entry is full time unless otherwise annotated with part-time hours?
2.
This position has a time-in-grade (TIG) requirement to qualify at the GS-14. Have you completed 52 weeks in a position at or above the GS-13 grade level or equivalent?
If applying as an internal or status candidate with current or former Federal Service, you must provide a copy of your most recent non-award SF-50, "Notification of Personnel Action", showing the highest grade or promotion potential held. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one year time-in-grade.
Assessment 1
Thank you for your interest in the Health System Specialist position. Select the appropriate answer to each of the following questions. We will evaluate your resume, supporting documents, and responses to this questionnaire to determine if you are qualified for this position. Your responses are subject to verification and must be fully supported by your resume and supporting documents.
1.
TIME-IN-GRADE RESTRICTION: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. Please select the response below that most accurately describes you:
Select the appropriate answer to following questions based on your current level of experience that demonstrates your ability to perform the duties of this position.
2.
MINIMUM QUALIFICATIONS: Do you possess one (1) full year of Specialized Experience that equipped you with the knowledge, skills, and abilities to perform the duties of this position at the GS-13 level? This experience must have been equivalent to at least the GS-13 level in Federal service to qualify. Examples of Specialized Experience would typically include, but are not limited to: coordinating, planning, implementing, and monitoring change management activities to ensure the rapid flow of information that maximizes adoption, minimizes resistance, and meeting project objectives within a healthcare system. NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
For each task in the following groups, choose the statement from the list that best describes your experience and/or training. Please select only one letter for each item.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
3.
Create and implement a change management strategy and related plans to maximize adoption and usage of Electronic Health Record (EHR) tools and processes on a large scale while also minimizing resistance.
4.
Direct change management (CM) processes and tools in support of the electronic health record management (EHRM) project team to create a strategy to support adoption of the changes required by the EHRM initiative.
5.
Manage coordination between Vendor and EHRM team to facilitate the change management plan implementation
6.
Oversee the analyses of change readiness, create gap analyses, and articulate the impact of the new electronic health record (EHR) on workflow, role, and venue.
7.
Facilitates the effective delivery and capability of EHRM through the implementation of a balanced approach to change management using integrated, disciplined, and consistent project and program management activities and processes.
8.
Collaborate with multidisciplinary teams to ensure that change management activities effectively meet the needs of stakeholders and the project team.
9.
Create and maintain a strong change network by leading the awareness campaign for early detection of change network members, develops a change champion network strategy and implementation, provides guidance for change network support at the management and supervisory levels of the organization.
10.
Develop and/or review change plans that include risk assessment, change impact, identification of human and non-human resources, a schedule, and definition and sequencing of tasks needed to accomplish tasks
11.
Identify metrics and mechanisms to monitor results of the various components of EHRM deployment and its impact on other areas of the organization.
12.
Direct ongoing data collection and analysis and uses knowledge of change management principles to determine performance related to EHRM implementation.
13.
Track key change milestones and delivery timelines.
14.
Assess stakeholder readiness for upcoming technology change initiatives creating actionable deliverables to facilitate communication.
15.
Identify, analyze, prepare, execute, and monitor resistance management strategies.
16.
Develop a communication plan to maintain clear visibility into change management aspects of EHRM deployment as it progresses so that all stakeholders are presented with a single point of view of the details throughout.
17.
Provides instruction to identified ICVAHCS personnel on change management principles, tools, and strategy through instruction or small group mentoring.
18.
In collaboration with team members, conduct training needs analysis; provide input, document requirements, and support the design, creation, and delivery of training programs.
19.
Identify the appropriate target audiences for each training opportunity and encourages participation of designated staff.
20.
Demonstrate knowledge of roles of healthcare personnel related to change management and promotes a climate of inter-service collaboration, cooperation, and understanding.
21.
Employ customer service concepts and work with internal and external customers, as appropriate, to enhance customer satisfaction. Skillfully manage situations that require tact and diplomacy.
22.
Develops and maintains multiple and varied levels of communication.
23.
Explain, advocate, and express facts and ideas in a convincing manner and negotiates with individuals and groups internally and externally, as appropriate.
RESUME REMINDER- Your resume must include the following information for each job listed: Job title Duties (be as detailed as possible) Month & year start/end dates (e.g. June 2007 to April 2008) Full-time or part-time status (include hours worked per week) Series and Grade, if applicable, for all Federal positions you have held. Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail. Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.