USA Staffing

Position Title: Director of Human Resources
Agency: U.S. Agency for Global Media
Announcement Number: DE-11978616-23-ANP Opens in new window
Open Period: Wednesday, May 24, 2023 to Wednesday, June 7, 2023

For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.

1. Do you claim Veterans’ Preference?

A. No, I do not claim Veterans' Preference

B. 0-point Sole Survivorship Preference (SSP)

C. 5-point preference based on active duty in the U.S. Armed Forces (TP)

D. 10-point preference for non-compensable disability or Purple Heart (XP)

E. 10-point preference based on a compensable service connected disability of at least 10% but less than 30% (CP)

F. 10 point preference based on widow/widower or parent of a deceased veteran, or spouse or parent of a disabled veteran (XP)

G. 10-point preference based on a compensable service connected disability of 30% or more (CPS)

2. Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:

you are located in the same local commuting area of the vacancy
your grade is equivalent to or below the grade level of the vacancy AND
your last performance rating of record is at least fully successful or the equivalent.

You will be required to submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice and a copy of your latest Notification of Personnel Action, Standard Form 50.

For more information, review the USAJOBS Resource Center.

A. Yes

B. No

3. Are you a current or former federal employee displaced from a position in a federal agency other than the agency hiring for this position? If yes, confirm:

you are located in the same local commuting area of the vacancy
your grade is equivalent to or below the grade level of the vacancy and
your last performance rating of record is at least fully successful or the equivalent.

You will be required to submit supporting documentation to validate your claim of ICTAP eligibility such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice and a copy of your latest Notification of Personnel Action, Standard Form 50.

For more information, review the USAJOBS Resource Center.

A. Yes

B. No

1. Where did you learn about this U.S. Agency for Global Media job opportunity?

A. USAGM Careers web page

B. USAJOBS website

C. Career Fair, Conference, or Conventions

D. Vacancy Announcement Posting

E. Friend/Relative

F. Social Media

G. Professional Organization

H. Radio/TV

I. School, College, Counselor

J. Other

The following questions will address your minimum qualifications for the position. Read the questions and consider your answer carefully. Choose the best answer that accurately describes your level of experience.

Select “Yes” or “No” to the following question(s).

1. Do you have at least one year of specialized experience equivalent to the next lower grade level (GS-14), which is directly related to this line of work?

Specialized experience for this position is defined experience in a minimum of four areas of Human Resources Management as listed below:

Position Classification and Position Management
Staffing and Recruitment
Senior Executive Service, including staffing, performance management, and executive development
HR Policy, including implementation of government-wide initiatives
Employee Relations
Labor Relations
Performance Management
HR Information Systems
Retirement systems and federal employee benefits programs

Specialized Experience is experience that has equipped the applicant with the knowledge, skills and abilities to successfully perform the duties of the position. The following desired specialized experience includes:

Expert knowledge of the principles, statutes, regulations and practices in the field of Human Resource Management within the Federal Government or private industry, including expertise in recruitment & staffing, compensation, benefits, performance management, labor relations and more;
Extensive knowledge of management principles and practices in order to manage employee benefits, performance management, awards, employee counseling and assistance, employee relations, labor relations, and employee development;
Ability to assess and evaluate the effectiveness of these policies and programs and the services involved and to make appropriate adjustments;
Skill managing a staff of subordinate supervisors, ensuring staff members have the direction, guidance, authority, training, tools, facilities, resources, opportunities, and feedback needed to perform effectively and grow professionally, consistent with EEO and Merit System principles and administrative requirements; and
Excellent oral, written, and cross-cultural communication skills in order to brief senior level officials throughout the USAGM and other Federal Agencies.

A. Yes

B. No

2. Do you have experience supervising a team of HR professionals responsible for the position management and classification, recruitment, and labor and employee relations functions of an organization?

A. Yes

B. No

3. Please select all that apply. I have experience acting as a consulting and collaborating with senior executives and other HR Divisions on the following tasks:

A. Planning work assignments.

B. Distributing work assignments.

C. Monitoring work assignments.

D. Evaluating work performance.

E. Providing feedback to other on their performance.

F. None of the above.

For each item, select the one response that most accurately describes your current level of experience and capability using the scale below.

4. Describe your experience assigning work, providing advice, counsel and observing and evaluating employee performance and providing instruction to staff on work and administrative matters.

A. I have no experience in performing this work behavior, but I am willing to learn.

B. I have limited experience in performing this work behavior. I have had exposure to this work behavior but would require additional guidance, instruction, or experience to perform it at a proficient level.

C. I have experience performing this work behavior across routine or predictable situations with minimal supervision or guidance.

D. I have performed this work behavior independently across a wide range of situations. I have assisted others in carrying out this work behavior. I seek guidance in carrying out this work behavior only in unusually complex situations.

E. I am considered an expert in carrying out this work behavior. I advise and instruct others in carrying out this work behavior on a regular basis. I am consulted by my colleagues and/or supervisors to carry out this work behavior in unusually complex situations.

5. Select the answer the best describes your experience responding to customer complaints and providing solutions to resolve the issue.

A. I have no experience in performing this work behavior, but I am willing to learn.

C. I have experience performing this work behavior across routine or predictable situations with minimal supervision or guidance.

Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.

6. Select the response that best describes your experience providing and tracking HR customer service to a diverse workforce through the establishment of key metrics for short and long term customer service goals, tracking customer feedback, monitoring results for areas of improvement and providing accountability.

A. I have not had education, training, or experience in performing this task.

B. I have had education or training in how to perform this task, but have not yet performed it on the job.

C. I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.

D. I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.

E. I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist or train them in doing this task because of my expertise.

For each item, select the one response that most accurately describes your current level of experience and capability using the scale below.

7. Describe your experience advising department officials on the technical aspects of program policies; preparing options and recommendations on sensitive and controversial personnel issues.

A. I have no experience in performing this work behavior, but I am willing to learn.

C. I have experience performing this work behavior across routine or predictable situations with minimal supervision or guidance.

8. Select the best statement that describes your ability to formulate, communicates, and implement policy on all human resources, payroll, and related programs Agency wide.

A. I have no experience in performing this work behavior, but I am willing to learn.

C. I have experience performing this work behavior across routine or predictable situations with minimal supervision or guidance.

9. Describe your ability to develop measurable strategic goals, to lead staff to hit those goals and to recalibrate when necessary.

A. I have no experience in performing this work behavior, but I am willing to learn.

C. I have experience performing this work behavior across routine or predictable situations with minimal supervision or guidance.

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