National Transportation Safety Board Logo
Position Title
Internal Communications Specialist
Agency
National Transportation Safety Board
Announcement Number
SRC-11980766-23-VB Opens in new window
Open Period
Wednesday, May 24, 2023 to Wednesday, June 7, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
• you are located in the same local commuting area of the vacancy
• your grade is equivalent to or below the grade level of the vacancy AND
• your last performance rating of record is at least fully successful or the equivalent.

You will be required to submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice and a copy of your latest Notification of Personnel Action, Standard Form 50.

For more information, review the USAJOBS Resource Center
(limit characters)
3. Are you a current or former federal employee displaced from a position in a federal agency other than the agency hiring for this position? If yes, confirm:
• you are located in the same local commuting area of the vacancy
• your grade is equivalent to or below the grade level of the vacancy and
• your last performance rating of record is at least fully successful or the equivalent.

You will be required to submit supporting documentation to validate your claim of ICTAP eligibility such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice and a copy of your latest Notification of Personnel Action, Standard Form 50.

For more information, review the USAJOBS Resource Center
(limit characters)
Assessment 1
INSTRUCTIONS: We will evaluate your resume and responses to this Assessment Questionnaire to determine if you are among the best qualified for this position. Your responses are subject to verification and must be supported by your resume and supporting documents. (limit characters)
1. From the descriptions below, choose one answer that best describes your education, specialized experience or combination of education and experience as related to the minimum qualification requirements for the Internal Communications Specialist, GS-0301-09. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
2. Assists with website management, content strategy, and improving the web user's experience and adoption of the site.
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3. Ensures project has clear milestones and deadlines are met or exceeded.
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4. Provides clear communication to leadership about project status especially when deadlines must shift.
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5. Develops and maintains editorial calendars so project schedules are met.
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6. Applies attention to detail strategies ensuring few errors if any make it into final content.
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7. Experience writing feature articles, news, executive talking points, creating digital signage and digital newsletters, and supporting the production of internal events and videos.
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8. Experience writing, editing, proofreading, and publishing promotional and informative web content in plain language and using content management systems.
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9. Experience editing documents for spelling/grammar, readability, punctuation, continuity, and consistent with an organization/agency policy and plain language standards.
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10. Experience providing customer service by being respectful to colleagues and leadership of all backgrounds, drafting timely and courteous emails, and providing accurate information adhering to organization/agency policies.
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11. Interacts respectfully with individuals who can be difficult, hostile, or distressed.
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12. Experience building positive and collaborative working relationships throughout the office and with staff to efficiently meet mission goals.
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13. Experience consulting with staff and leadership to develop informational material.
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14. Experience tailoring oral presentations to the intended audience.
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15. Clearly and timely communicating issues or problems to chain of command.
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16. Provides clear instructional briefings at all levels.
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17. Experience using a content management system to publish content to an intranet or website.
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18. Experience supporting hybrid town halls and webinars using various web technologies and tools.
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19. Experience using various technologies such as SharePoint or Microsoft 365 applications to develop products such as surveys, videos, or workflows.
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20. Experience using web analytics tools to analyze metrics and improve systems or products.
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21. I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, that my eligibilities may be cancelled, I may be denied an appointment, I may be removed and debarred from Federal service (5 CFR part 731), or I may be fined or imprisoned (18 U.S.C. 1001), I understand that any information I give may be investigated.
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