- Position Title
- IT SPECIALIST (NETWORK)
- Agency
- Development Finance Corporation (formerly Overseas Private Investment Corporation)
- Announcement Number
- 23-OIT-ST-11981883-LW Opens in new window
- Open Period
- Wednesday, May 24, 2023 to Tuesday, June 6, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a veteran who separated from active duty under honorable conditions AND you:
To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. You must also submit the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.
- have a rating by the Department of Veterans Affairs showing a compensable service-connected disability of 30% or more; OR,
- are retired from active military service with a service-connected disability rating of 30% or more?
To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. You must also submit the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.
3.
(1) Are you the spouse of a member of the Armed Forces who has been issued orders for a permanent change of station (PCS)? If yes, confirm you are indicated on the PCS orders; and that you:
(2) Are you the spouse of a member of the Armed Forces who retired with a disability rating of 100 percent at the time of retirement or the spouse of a member of the Armed Forces who retired or separated from the Armed Forces and has a disability rating of 100 percent from the Department of Veterans Affairs?
-OR-
(3) Are you the un-remarried widow or widower of a member of the Armed Forces killed while in active duty status?
For more information, review USAJOBS Veterans resources.
To verify your eligibility for option 1 identified above, you must submit a copy of the PCS orders indicating you are authorized to relocate on those orders.
To verify your eligibility for options 2 and 3 identified above, you must submit the Application for 10-Point Veteran Preference, Standard Form 15 and all supporting documentation identified on that document (e.g., Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of service which includes character of service; death certificate and documentation identifying marital status at the time of death; disability letter from the Department of Veterans Affairs or Armed Service, etc.. In order to receive consideration, you must submit documentation showing proof of eligibility.
- have been married to the military member on or prior to the date of your spouse's PCS orders;
- are relocating with your spouse to the new duty location; AND,
- have not previously been appointed using this authority under these orders.
(2) Are you the spouse of a member of the Armed Forces who retired with a disability rating of 100 percent at the time of retirement or the spouse of a member of the Armed Forces who retired or separated from the Armed Forces and has a disability rating of 100 percent from the Department of Veterans Affairs?
-OR-
(3) Are you the un-remarried widow or widower of a member of the Armed Forces killed while in active duty status?
For more information, review USAJOBS Veterans resources.
To verify your eligibility for option 1 identified above, you must submit a copy of the PCS orders indicating you are authorized to relocate on those orders.
To verify your eligibility for options 2 and 3 identified above, you must submit the Application for 10-Point Veteran Preference, Standard Form 15 and all supporting documentation identified on that document (e.g., Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of service which includes character of service; death certificate and documentation identifying marital status at the time of death; disability letter from the Department of Veterans Affairs or Armed Service, etc.. In order to receive consideration, you must submit documentation showing proof of eligibility.
4.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
5.
Were you employed overseas as an Appropriated Fund employee AND did you:
To verify your eligibility, you must submit a copy of your latest Notification of Personnel Action, Standard Form 50, and performance appraisal.
- complete 52 weeks of creditable overseas service in an appropriated fund position(s) as a family member during the time you accompanied a sponsor officially assigned to an overseas area; AND,
- receive a fully successful or better (or equivalent) performance rating; AND,
- return to the United States to resume residence less than 3 years ago?
To verify your eligibility, you must submit a copy of your latest Notification of Personnel Action, Standard Form 50, and performance appraisal.
6.
Are you a Federal employee who currently holds a career or career conditional appointment AND you have held or currently hold a position on a permanent basis in the competitive service AND are you seeking a higher grade or a position with more promotion potential than you have previously held?
NOTE: If you selected "Yes" to verify your eligibility as a current Federal civilian employee, you must submit a copy of your Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your permanent, competitive status. Your SF-50 (or equivalent personnel action form) must reflect:
Failure to do so will result in screening you as ineligible under this eligibility.
NOTE: If you selected "Yes" to verify your eligibility as a current Federal civilian employee, you must submit a copy of your Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your permanent, competitive status. Your SF-50 (or equivalent personnel action form) must reflect:
- Grade level of position held;
- Career or Career-Conditional (i.e. Tenure field is 1 or 2); AND
- Status in the competitive service (i.e. Position Occupied field is 1).
Failure to do so will result in screening you as ineligible under this eligibility.
7.
Have you completed at least 1 year of continuous service immediately before separation from one or more nontemporary Foreign Service appointments AND, your separation from a Foreign Service career-type appointment occurred in the last 3 years (individuals entitled to veteran's preference do not need to meet this 3-year requirement)?
-OR-
Have you completed at least 3 years of substantially continuous service under one or more nontemporary appointments in the Foreign Service immediately before separation from an unlimited, career-type appointment in that Service?
-OR-
Are you a current or former limited non-career appointee with the Foreign Service and have at least 48 months of continuous service, a performance rating of satisfactory or better, and if a former employee, no more than a one year break in service since your qualifying appointment?
To verify your eligibility, you must submit a copy of your Notification of Personnel Action, Standard Form 50 (SF-50) reflecting your nontemporary status. If you are outside of the 3-year requirement but are entitled to veteran's preference, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service.
-OR-
Have you completed at least 3 years of substantially continuous service under one or more nontemporary appointments in the Foreign Service immediately before separation from an unlimited, career-type appointment in that Service?
-OR-
Are you a current or former limited non-career appointee with the Foreign Service and have at least 48 months of continuous service, a performance rating of satisfactory or better, and if a former employee, no more than a one year break in service since your qualifying appointment?
To verify your eligibility, you must submit a copy of your Notification of Personnel Action, Standard Form 50 (SF-50) reflecting your nontemporary status. If you are outside of the 3-year requirement but are entitled to veteran's preference, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service.
8.
Are you a current or former federal employee displaced from a position in a Federal agency other than the agency hiring for this position? If yes, confirm:
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
9.
Are you a current or former employee of a land management agency (Forest Service; Bureau of Land Management; National Park Service; Fish and Wildlife Service; Bureau of Indian Affairs; or Bureau of Reclamation) who:
- was originally hired to a time-limited position under a competitive appointment; and,
- served one or more time-limited appointments at a land management agency for a period totaling more than 24 months without a break in service of two or more years; and,
- performed at an acceptable level of service during each period of service; and,
- if no longer employed by the land management agency, have been separated for no more than two years, and departed that position in good standing.
10.
Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past twelve months?
-OR-
Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past 36 months and are requesting an extension of your non-competitive eligibility due to your military service, status as a full-time student or other experience related to this position?
-OR-
Are you a current or former Peace Corps employee who has completed at least 36 months of continuous service and has been separated from the Peace Corps for less than three years?
To verify your eligibility, you must submit a copy of your description of service or other proof of non-competitive eligibility. If you are a former Peace Corps volunteer or VISTA member who is requesting an extension of your non-competitive eligibility, please also provide the necessary documentation to support your request.
-OR-
Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past 36 months and are requesting an extension of your non-competitive eligibility due to your military service, status as a full-time student or other experience related to this position?
-OR-
Are you a current or former Peace Corps employee who has completed at least 36 months of continuous service and has been separated from the Peace Corps for less than three years?
To verify your eligibility, you must submit a copy of your description of service or other proof of non-competitive eligibility. If you are a former Peace Corps volunteer or VISTA member who is requesting an extension of your non-competitive eligibility, please also provide the necessary documentation to support your request.
11.
Are you a Federal employee who currently holds a career or career conditional appointment AND have you held or currently hold a position on a permanent basis in the competitive service with the same or higher promotion potential (or it's GS equivalent) of the position being advertised?
NOTE: If you selected "Yes" to verify your eligibility as a current Federal civilian employee, you must submit a copy of your Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your permanent, competitive status. Your SF-50 (or equivalent personnel action form) must reflect:
Failure to do so will result in screening you as ineligible under this eligibility.
NOTE: If you selected "Yes" to verify your eligibility as a current Federal civilian employee, you must submit a copy of your Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your permanent, competitive status. Your SF-50 (or equivalent personnel action form) must reflect:
- Grade level of position held;
- Career or Career-Conditional (i.e. Tenure field is 1 or 2);
- Status in the competitive service (i.e. Position Occupied field is 1); AND
- A remark which shows the full performance level of your position IF the grade held isn't the same grade or higher than the full performance level of the position to which you are applying.
Failure to do so will result in screening you as ineligible under this eligibility.
12.
Are you a current Excepted Service employee of a Federal Agency that has a valid interchange agreement with the Office of Personnel Management?
For more information, review Interchange Agreements with Other Merit Systems.
-OR-
Are you a current:
To verify your eligibility, you must submit a copy of your Notification of Personnel Action, Standard Form (SF-50) reflecting your status.
For more information, review Interchange Agreements with Other Merit Systems.
-OR-
Are you a current:
- Postal Career Service Employee;
- Postal Rate Commission Employee;
- Government Accountability Office (GAO) Employee; or,
- Administrative Office of the U.S. Courts Employee?
To verify your eligibility, you must submit a copy of your Notification of Personnel Action, Standard Form (SF-50) reflecting your status.
13.
Are you an individual with a documented intellectual, severe physical, or psychiatric disability that substantially limits one or more major life activities?
If so, you may be eligible for employment through a Schedule A appointment. In order to be eligible, documentation of the disability is required. Documentation of eligibility for employment under Schedule A can be obtained from a licensed medical professional (e.g., a physician or other medical professional certified by a state, the District of Columbia, or a U.S. territory to practice medicine); a licensed vocational rehabilitation specialist (i.e., state or private); or any Federal agency, state agency, or agency of the District of Columbia or a U.S. territory that issues or provides disability benefits. The letter must be printed on the official letterhead of a medical professional and must include a signature or it is invalid. Please visit OPM's website for sample letters. Learn more about Schedule A eligibility. Applying under "Schedule A" can be an expedited way to get a Federal job, but it is only one of many options that may be available. You will still have to compete with other eligible applicants and meet all requirements of the position including the ability to perform the essential functions of the job with or without reasonable accommodations.
To verify your eligibility, you must provide appropriate medical documentation, i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist stating your condition and restrictions.
If so, you may be eligible for employment through a Schedule A appointment. In order to be eligible, documentation of the disability is required. Documentation of eligibility for employment under Schedule A can be obtained from a licensed medical professional (e.g., a physician or other medical professional certified by a state, the District of Columbia, or a U.S. territory to practice medicine); a licensed vocational rehabilitation specialist (i.e., state or private); or any Federal agency, state agency, or agency of the District of Columbia or a U.S. territory that issues or provides disability benefits. The letter must be printed on the official letterhead of a medical professional and must include a signature or it is invalid. Please visit OPM's website for sample letters. Learn more about Schedule A eligibility. Applying under "Schedule A" can be an expedited way to get a Federal job, but it is only one of many options that may be available. You will still have to compete with other eligible applicants and meet all requirements of the position including the ability to perform the essential functions of the job with or without reasonable accommodations.
To verify your eligibility, you must provide appropriate medical documentation, i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist stating your condition and restrictions.
14.
Are you a former federal employee who meets one of the criteria below AND are you seeking a higher grade position or a position with more promotion potential than you have previously held on a permanent basis in the competitive service AND have you been separated for less than one year before applying for reinstatement?
- I have previously served on a permanent career appointment
- I have previously served on a permanent career-conditional appointment and have been separated less than three years
- I have previously served on a permanent career or career-conditional appointment and have veteran preference
- I have previously served on a permanent career-conditional appointment and meet one of the following exceptions to reinstatement time limitations:
-OR-
Are you a former federal employee who meets one of the criteria below AND are you seeking a higher grade position or a position with more promotion potential than you have previously held on a permanent basis in the competitive service AND was your last rating of record for your most recent career or career-conditional position below a Fully Successful (or equivalent)?
- I have previously served on a permanent career appointment
- I have previously served on a permanent career-conditional appointment and have been separated less than three years
- I have previously served on a permanent career or career-conditional appointment and have veteran preference
- I have previously served on a permanent career-conditional appointment and meet one of the following exceptions to reinstatement time limitations:
To verify your eligibility, you must submit supporting documentation. For example, a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50 non-award) or equivalent personnel action form reflecting your competitive status or a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (Member 4 copy indicating character of service) or other proof of your service which includes character of service.
NOTE: If submitting a Standard Form 50 (SF-50) or equivalent personnel action, it must reflect the following:
Failure to submit supporting documentation will result in screening you as ineligible under this eligibility.
- I have previously served on a permanent career appointment
- I have previously served on a permanent career-conditional appointment and have been separated less than three years
- I have previously served on a permanent career or career-conditional appointment and have veteran preference
- I have previously served on a permanent career-conditional appointment and meet one of the following exceptions to reinstatement time limitations:
- I have been employed with the federal government under a temporary, term, or similar appointment
- I have been employed with the federal government in excepted, non-appropriated fund, or Senior Executive Service (SES) positions
- I have been employed with the federal government in the legislative or judicial branches
- I have been serving under active military duty terminated under honorable conditions
- I am a dependent of a Federal military or civilian employee and resided with them in a overseas post of duty
-OR-
Are you a former federal employee who meets one of the criteria below AND are you seeking a higher grade position or a position with more promotion potential than you have previously held on a permanent basis in the competitive service AND was your last rating of record for your most recent career or career-conditional position below a Fully Successful (or equivalent)?
- I have previously served on a permanent career appointment
- I have previously served on a permanent career-conditional appointment and have been separated less than three years
- I have previously served on a permanent career or career-conditional appointment and have veteran preference
- I have previously served on a permanent career-conditional appointment and meet one of the following exceptions to reinstatement time limitations:
- I have been employed with the federal government under a temporary, term, or similar appointment
- I have been employed with the federal government in excepted, non-appropriated fund, or Senior Executive Service (SES) positions
- I have been employed with the federal government in the legislative or judicial branches
- I have been serving under active military duty terminated under honorable conditions
- I am a dependent of a Federal military or civilian employee and resided with them in a overseas post of duty
To verify your eligibility, you must submit supporting documentation. For example, a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50 non-award) or equivalent personnel action form reflecting your competitive status or a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (Member 4 copy indicating character of service) or other proof of your service which includes character of service.
NOTE: If submitting a Standard Form 50 (SF-50) or equivalent personnel action, it must reflect the following:
- Grade level of position held;
- Career or Career-Conditional (i.e. Tenure field is 1 or 2); AND
- Status in the competitive service (i.e. Position Occupied field is 1).
Failure to submit supporting documentation will result in screening you as ineligible under this eligibility.
15.
Are you a former federal employee who meets one of the criteria below AND have you been separated for at least one year AND was your last rating of record for your most recent career or career-conditional position at least a Fully Successful (or equivalent)?
- I have previously served on a permanent career appointment
- I have previously served on a permanent career-conditional appointment and have been separated less than three years
- I have previously served on a permanent career or career-conditional appointment and have veteran preference
- I have previously served on a permanent career-conditional appointment and meet one of the following exceptions to reinstatement time limitations:
To verify your eligibility, you must submit supporting documentation. For example, a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50 non-award) or equivalent personnel action form reflecting your competitive status or a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (Member 4 copy indicating character of service) or other proof of your service which includes character of service. Supporting documentation should also include a performance appraisal certifying performance as Fully Successful (or equivalent).
NOTE: If submitting a Standard Form 50 (SF-50) or equivalent personnel action, it must reflect the following:
Failure to submit supporting documentation will result in screening you as ineligible under this eligibility.
- I have previously served on a permanent career appointment
- I have previously served on a permanent career-conditional appointment and have been separated less than three years
- I have previously served on a permanent career or career-conditional appointment and have veteran preference
- I have previously served on a permanent career-conditional appointment and meet one of the following exceptions to reinstatement time limitations:
- I have been employed with the federal government under a temporary, term, or similar appointment
- I have been employed with the federal government in excepted, non-appropriated fund, or Senior Executive Service (SES) positions
- I have been employed with the federal government in the legislative or judicial branches
- I have been serving under active military duty terminated under honorable conditions
- I am a dependent of a Federal military or civilian employee and resided with them in a overseas post of duty
To verify your eligibility, you must submit supporting documentation. For example, a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50 non-award) or equivalent personnel action form reflecting your competitive status or a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (Member 4 copy indicating character of service) or other proof of your service which includes character of service. Supporting documentation should also include a performance appraisal certifying performance as Fully Successful (or equivalent).
NOTE: If submitting a Standard Form 50 (SF-50) or equivalent personnel action, it must reflect the following:
- Grade level of position held;
- Career or Career-Conditional (i.e. Tenure field is 1 or 2); AND
- Status in the competitive service (i.e. Position Occupied field is 1).
Failure to submit supporting documentation will result in screening you as ineligible under this eligibility.
16.
Are you a veteran whose latest discharge was under honorable conditions AND you:
- served three or more years of continuous active duty service in the military (Note: if released shortly before completing a 3-year tour, you are considered to meet the eligibility); OR,
- are entitled to veterans' preference?
For more information, review USAJOBS Veterans resources.
To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of service which includes character of service.
Preferences
1.
Select the location(s) you want to be considered for. You must choose at least one location.
2.
Are you a federal retiree receiving an annuity?
3.
Political, Schedule C, Non-career SES Appointee: In the last five years, based on the closing date of this announcement, have you been or are you currently an employee in the Executive Branch serving on a political, Schedule C, or Non-career SES appointment? If yes, and you are selected through this vacancy announcement, you may be required to obtain approval by the Office of Personnel Management (OPM) prior to beginning employment.
A political appointee is an appointment made by the President without confirmation by the Senate (5 CFR 213.3102(c)) OR an Assistant position to a top-level Federal official if filled by a person designated by the President as a White House Fellow (5 CFR 213.3102(z)). A Non-career SES appointee is approved by the White House and serves at the pleasure of the appointing official without time limitations. A Schedule C appointee occupies a position excepted from the competitive service by the President, or by the Director, OPM, because of the confidential or policy-determining nature of the position duties.
A political appointee is an appointment made by the President without confirmation by the Senate (5 CFR 213.3102(c)) OR an Assistant position to a top-level Federal official if filled by a person designated by the President as a White House Fellow (5 CFR 213.3102(z)). A Non-career SES appointee is approved by the White House and serves at the pleasure of the appointing official without time limitations. A Schedule C appointee occupies a position excepted from the competitive service by the President, or by the Director, OPM, because of the confidential or policy-determining nature of the position duties.
4.
Have you accepted a buy-out/Voluntary Separation Incentive Payment (VSIP) within the past 5 years?
Recruitment Source
1.
How did you learn about this job opportunity?
2.
If you selected 'Other' in the preceding question, please tell us where you heard about this job opportunity.
Assessment 1
For items 1-2, please read the following statements carefully. Your response to the following questions will determine whether you will be eligible for this position or not. If you respond "No" to any question in this section, you will not be eligible for consideration for this position.
1.
I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire will be true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand that any information I provide may be investigated. I understand that responding "No" to this item will result in me not being considered for this position.
2.
Are you willing to submit to an initial and periodic background investigation, including a fingerprint check?
We will evaluate your resume and responses to this Assessment Questionnaire to determine if you are among the best qualified for this position. Your responses are subject to verification and must be supported by your resume and supporting documents.
3.
Do you possess IT-related experience demonstrating each of the four (4) competencies listed below (your resume must demonstrate this experience)?
(1) Attention to Detail - Is thorough when performing work and conscientious about attention to detail;
(2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services;
(3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; and
(4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
(1) Attention to Detail - Is thorough when performing work and conscientious about attention to detail;
(2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services;
(3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; and
(4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
4.
Do you possess at least one year of specialized experience that is equivalent in difficulty and complexity to the GS-13 level in the Federal service? Specialized experience is defined as experience that is in or directly related to the line of work of this position and has equipped you with the knowledge and competencies to successfully perform the duties of this position. More specifically, this requirement involves experience in all of the following:
1) Experience in the installation, operations, monitoring, and maintenance of IT network devices (hardware, software, and firmware);
2) Experience with IT security policies, standards, and procedures as they relate to the network and operations;
3) Experience implementing and/or as primary administrator with Microsoft Azure and configurations at an enterprise level and;
4) Experience implementing and/or as primary administrator with Zscaler and/or Identity and Access Management (IAM) technologies at an enterprise level.
1) Experience in the installation, operations, monitoring, and maintenance of IT network devices (hardware, software, and firmware);
2) Experience with IT security policies, standards, and procedures as they relate to the network and operations;
3) Experience implementing and/or as primary administrator with Microsoft Azure and configurations at an enterprise level and;
4) Experience implementing and/or as primary administrator with Zscaler and/or Identity and Access Management (IAM) technologies at an enterprise level.
For each task in the following group, choose the statement from the list below that best describes your experience and/or training. Select only one letter for each item. Failure to support your answer to this questionnaire in your resume may result in a lowered score or loss of consideration.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
5.
Manage and monitor daily system and data backups and regularly monitor operations of the network equipment and systems.
6.
Develop secure automated solutions for administrative and domain management tasks using group policies as a preference and scripting languages.
7.
Troubleshoot systems/network issues, identify/analyze root causes, and implement corrective actions.
8.
Design, configure, and implement network hardware and software.
9.
Serve as an acknowledged expert on virtual applications, Windows Server 2016/2019/2022 operating systems, network operations to include Cloud platforms and security applications.
10.
Lead implementation and integration project teams, as required.
11.
Evaluate the adequacy of, and recommend new or revised, IT security policies, standards, and procedures as they relate to the network and operations.
12.
Participate in Business Continuation/Disaster Recovery infrastructure planning, building, and testing, including network performance, security, anti-virus, intrusion, web usage/monitoring, design, and acquisition of servers.
13.
Advise and make recommendations to management on network and other significant information technology issues.
14.
Develop and implement short-term and long-range automation improvement plans for the organization, ensuring that the changes can be implemented with minimal disruption.
15.
Provide training on new hardware, programs, and databases to IT staff members, including refresher training as needed.
16.
Interact with internal clients and vendors as part of engineering and administration activities, such as customer support, technical and operational integration, and system maintenance.
17.
Perform escalated helpdesk related duties and provide on-call support.